TENVIS IP391W
Manual del usuario de la cámara de seguridad CCTV inalámbrica impermeable HD TENVIS IP391W
Model: IP391W
1. Introducción
This manual provides detailed instructions for the installation, operation, and maintenance of your TENVIS IP391W HD Wireless Waterproof Security CCTV Camera. Please read this manual thoroughly before using the product to ensure correct setup and optimal performance. Keep this manual for future reference.
2. Información de seguridad
- Asegúrese de que la fuente de alimentación voltage coincide con los requisitos de la cámara para evitar daños.
- No exponga la cámara a temperaturas extremas, humedad o ambientes corrosivos.
- Avoid pointing the camera directly at strong light sources for extended periods, as this may damage the image sensor.
- Manipule la cámara con cuidado. No la deje caer ni la someta a vibraciones fuertes.
- For outdoor installation, ensure all connections are properly sealed and protected from weather elements, despite the camera's waterproof rating.
- Utilice únicamente accesorios especificados por el fabricante.
3. Contenido del paquete
Verifique que todos los artículos estén presentes en su paquete:
- TENVIS IP391W HD Wireless Waterproof Security CCTV Camera
- Antena Wi-Fi
- Adaptador de corriente
- Cable Ethernet
- Soporte de montaje
- Tornillos y tacos de pared
- Manual de usuario (este documento)

Image 3.1: Contents of the TENVIS IP391W package, including the camera, antenna, power adapter, Ethernet cable, mounting bracket, and screws.
4. Producto terminadoview
The TENVIS IP391W is an HD wireless waterproof security camera designed for outdoor surveillance. It features robust construction and advanced functionalities for reliable monitoring.
4.1 Características principales
- Calidad de video HD: 720p resolution with 1/4 CMOS Mega pixels and H.264 compression.
- Visión nocturna: Equipped with IR-cut and infrared light source for clear monitoring in low-light conditions.
- Conectividad inalámbrica: Supports Wi-Fi for flexible installation.
- Diseño a prueba de agua: Suitable for outdoor use with an all-aluminum crust and rubber seals.
- Detección de movimiento: Dynamic alarm function with support for up to 32GB TF card for local storage.
- Zoom digital: Features 5x digital zoom.
- Vigilancia móvil: Admite control remoto viewing and iPhone push alarms via a dedicated app.
- Conectar y usar: Designed for ease of setup.
4.2 Componentes de la cámara

Imagen 4.1: Vista frontal view of the TENVIS IP391W camera, showing the main lens, infrared LEDs, and Wi-Fi antenna.

Imagen 4.2: Lateral view of the TENVIS IP391W camera, highlighting its bullet-style form factor.

Image 4.3: Close-up of the camera's front, detailing the 6mm lens and 8Mil Infrared LEDs for night vision.

Image 4.4: Illustration of the camera's waterproof construction, featuring an all-aluminum crust and rubber seals for high water resistance.
5. Configuración
5.1 Instalación física
- Elija una ubicación: Seleccione una ubicación al aire libre que proporcione el resultado deseado. viewing angle and is within range of your Wi-Fi network or an Ethernet connection. Ensure the location offers protection from direct impact and allows for proper cable management.
- Monte el soporte: Use the provided screws and wall plugs to securely attach the mounting bracket to a wall or ceiling.
- Conecte la cámara: Secure the camera to the mounting bracket. Adjust the camera's angle to achieve the desired field of view.
- Instalar antena Wi-Fi: Screw the Wi-Fi antenna onto the designated port on the camera.
5.2 Conexión de alimentación
Connect the power adapter to the camera's power input port and then plug the adapter into a suitable power outlet. Ensure the power outlet is protected from weather if installed outdoors.
5.3 Conexión de red
The TENVIS IP391W supports both wired (Ethernet) and wireless (Wi-Fi) network connections.
5.3.1 Wired Connection (Recommended for Initial Setup)
- Conecte un extremo del cable Ethernet al puerto Ethernet de la cámara.
- Conecte el otro extremo del cable Ethernet a un puerto LAN disponible en su enrutador o conmutador de red.
- Once connected, the camera should obtain an IP address automatically.
5.3.2 Conexión inalámbrica (Wi-Fi)
For wireless setup, it is often easiest to perform initial configuration via a wired connection first, then switch to Wi-Fi. The camera can be controlled via a mobile application (Android, iOS) or web interfaz.
- Descargar la aplicación: Buscar the official TENVIS app on your mobile device's app store (Android or iOS).
- Agregar cámara: Open the app and follow the on-screen instructions to add a new camera. This typically involves scanning a QR code on the camera or manually entering its ID.
- Configurar Wi-Fi: Within the app or web interface, navigate to the network settings. Select your Wi-Fi network (SSID) and enter the password.
- Verificar conexión: After applying Wi-Fi settings, disconnect the Ethernet cable. The camera should now connect wirelessly. Confirm by checking the camera's status in the app.
6. Operación de la cámara
Once the camera is set up and connected to your network, you can access its features through the mobile app or a web navegador.
6.1 en vivo View
Open the TENVIS app on your smartphone or access the camera's IP address through a web Navegador en su computadora. Seleccione la cámara de la lista de dispositivos para view la transmisión de video en vivo.
6.2 Grabación y almacenamiento
- Almacenamiento de tarjeta TF: The camera supports a TF (microSD) card up to 32GB for local video storage. Insert the TF card into the designated slot on the camera. Format the card via the app or web interface if prompted.
- Modos de grabación: Configure recording settings (e.g., continuous, scheduled, motion-triggered) through the camera's software.
- Reproducción: Acceder a foo grabadotage via the app or web interface to review Eventos pasados.
6.3 Detección de movimiento y alarmas
The camera features a dynamic alarm function to alert you to detected movement.
- Habilitar detección de movimiento: In the camera settings, enable motion detection.
- Ajustar la sensibilidad: Configure the motion detection sensitivity to minimize false alarms.
- Set Alarm Actions: Define actions such as recording video, sending push notifications to your mobile device (iPhone push alarm supported), or uploading images to an FTP server.
6.4 Zoom digital
The camera supports 5x digital zoom. Use the pinch-to-zoom gesture in the mobile app or the zoom controls in the web interface to magnify the live or recorded video feed.
6.5 Visión nocturna
The camera automatically switches to night vision mode in low-light conditions using its infrared LEDs and IR-cut filter. This provides clear black-and-white video footagy por la noche.
7. Mantenimiento
- Limpieza de la lente: Limpie regularmente la lente de la cámara con un paño suave y seco para garantizar una calidad de imagen nítida. Evite los limpiadores abrasivos.
- Comprobando conexiones: Periodically inspect all cables and connections for wear or damage, especially for outdoor installations. Ensure waterproof seals remain intact.
- Actualizaciones de firmware: Check the TENVIS official website or app for available firmware updates. Keeping the firmware updated can improve performance and add new features.
- Administración de almacenamiento: Si utiliza una tarjeta TF, vuelva a cargarla periódicamente.view y gestionar foo almacenadotage para garantizar suficiente espacio.
8. Solución de problemas
If you encounter issues with your TENVIS IP391W camera, refer to the following common problems and solutions:
| Problema | Posible causa | Solución |
|---|---|---|
| Camera not connecting to network / Difficult setup | Incorrect Wi-Fi password; camera too far from router; network interference; outdated software. | Ensure correct Wi-Fi credentials. Move camera closer to router or use a wired connection for initial setup. Try restarting the camera and router. Ensure the app/software is the latest version. |
| No hay transmisión de video / Estado fuera de línea | Power issue; network disconnection; incorrect IP address. | Check power connection. Verify network cable (if wired) or Wi-Fi signal strength. Restart camera. Ensure no firewall is blocking access. |
| Poor image quality / Choppy video | Insufficient network bandwidth; dirty lens; low light conditions; camera settings. | Ensure stable and sufficient network bandwidth. Clean the camera lens. Adjust video resolution settings if available. Ensure night vision is functioning correctly in low light. |
| Excessive false motion alarms | High sensitivity setting; environmental factors (moving shadows, plants). | Reduce motion detection sensitivity in the camera settings. Adjust the camera's field of view to exclude areas with frequent non-threatening movement. |
| Camera hangs or shuts down frequently | Software glitch; overheating; power instability. | Restart the camera. Ensure it's in a well-ventilated area. Check for firmware updates. If issues persist, contact support. |
9. Especificaciones
| Característica | Detalle |
|---|---|
| Número de modelo | IP391W |
| Resolución | 720p |
| Sensor de imagen | 1/4 CMOS Mega pixels |
| Compresión de vídeo | H.264 |
| Velocidad de cuadros | 30 cuadros por segundo |
| Conectividad | Wi-Fi (inalámbrico), Ethernet (con cable) |
| Zoom digital | 5x |
| Visión nocturna | IR-cut, Infrared Light Source |
| Almacenamiento | Admite tarjetas TF de hasta 32 GB |
| Detección de movimiento | Dynamic alarm function |
| Método de control | Aplicación (Android, iOS) |
| Nivel de resistencia al agua | Waterproof (IP391W rating) |
| Dimensiones (L x An x Al) | 15.01 x 7.01 x 12.5 cm |
| Peso del artículo | 1.18 kilogramos |
| Fuente de poder | Battery Powered (Note: Product specifications indicate 'Battery Powered' but typically these cameras use a power adapter for continuous operation. Please refer to the included power adapter for actual power input.) |
10. Garantía y soporte
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support, product inquiries, or service, please visit the official TENVIS webSitio web o contacte con el departamento de atención al cliente. Conserve su recibo de compra como comprobante.
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