Cisco CP-68KEM-3PCC Expansion Module User Manual

1. Introducción

This manual provides instructions for the installation, operation, and maintenance of the Cisco CP-68KEM-3PCC Expansion Module. This module is designed to enhance the functionality of your Cisco IP Phone 6851 by providing additional programmable keys.

Figure 1: Cisco CP-68KEM-3PCC Expansion Module. This image shows the front view of the expansion module with its grayscale LCD screen and programmable keys.

The Cisco CP-68KEM-3PCC Expansion Module adds 14-line keys and 2-page keys, totaling 28 additional keys, with an easy-to-read grayscale LCD screen. It is ideal for monitoring and managing call status, directory numbers, and speed dial functions.

2. ¿Qué hay en la caja?

Desempaque la caja con cuidado y asegúrese de que todos los elementos estén presentes:

Cisco CP-68KEM-3PCC Phone Expansion Module
Connecting Cable (typically included for linking to the phone)
Documentation (this user manual, safety information)

Si falta algún artículo o está dañado, comuníquese con su proveedor o con el soporte de Cisco de inmediato.

3. Instrucciones de configuración

Follow these steps to connect your Cisco CP-68KEM-3PCC Expansion Module to your Cisco IP Phone 6851.

Prepare the IP Phone: Ensure your Cisco IP Phone 6851 is powered off and disconnected from the network.
Connect the Expansion Module: Locate the expansion port on the back or side of your Cisco IP Phone 6851. Connect the provided connecting cable from the expansion module to this port.
Asegure la conexión: Asegúrese de que el cable esté bien sujeto para evitar una desconexión accidental.
Encendido: Reconnect your Cisco IP Phone 6851 to the network and power it on. The expansion module should be detected automatically.
Verificar funcionalidad: Once the phone has booted, check the expansion module's display and keys to ensure they are responsive.

For detailed visual instructions, refer to the official Cisco documentation or support websitio.

4. Operating the Expansion Module

The expansion module provides additional keys for various functions, enhancing your call management capabilities.

4.1 teclas programables

The 28 programmable keys (14 keys across 2 pages) can be configured for:

Directory Numbers (DNs): Assign specific phone lines or extensions.
De marcación rápida: Programe los números llamados con frecuencia para un acceso rápido.
Teclas de función: Assign functions like call transfer, conference, or call park.
Call Status Monitoring: Monitor the status of other lines (e.g., busy, ringing).

4.2 Page Navigation

Use the dedicated page keys (usually located near the display) to switch between the two pages of programmable keys. The grayscale LCD screen will update to show the labels for the currently active page.

4.3 Configuración

Configuration of the programmable keys is typically managed through your organization's phone system administrator or via the web interface of the Cisco IP Phone 6851. Consult your IT department for specific configuration instructions.

5. Mantenimiento

To ensure the longevity and optimal performance of your Cisco CP-68KEM-3PCC Expansion Module, follow these maintenance guidelines:

Limpieza: Use a soft, dry, lint-free cloth to clean the exterior surfaces. For stubborn marks, slightly dampEnjuague el paño con agua. Evite usar productos químicos agresivos, limpiadores abrasivos o disolventes, ya que pueden dañar el acabado y los componentes electrónicos.
Ambiente: Keep the module in a clean, dry environment, away from direct sunlight, excessive heat, and moisture.
Manejo: Manipule el módulo con cuidado. Evite dejarlo caer o someterlo a impactos fuertes.
Sistema de organización de cables: Ensure connecting cables are not kinked, pinched, or under strain.

There are no user-serviceable parts inside the expansion module. Do not attempt to open or repair the device yourself.

6. Solución de problemas

If you encounter issues with your expansion module, try the following troubleshooting steps:

Problema	Posible causa	Solución
Module not recognized by phone	Loose cable connection, phone not restarted, incompatible phone model.	Ensure the connecting cable is securely plugged into both the module and the IP phone. Restart the IP phone. Verify that your IP phone is a Cisco IP Phone 6851.
Las llaves no responden	Software glitch, configuration issue.	Restart the IP phone. Contact your system administrator to check the key configuration.
La pantalla está en blanco o parpadea	Problema de energía, falla interna.	Ensure the IP phone is receiving adequate power. Restart the IP phone. If the problem persists, contact Cisco support.

If these steps do not resolve the issue, please contact Cisco technical support or your authorized reseller.

7. Especificaciones

Característica	Detalle
Número de modelo	CP-68KEM-3PCC
Marca	Cisco
Dispositivos compatibles	Teléfono IP 6851 de Cisco
Color	Negro
Material	Metal
Dimensiones del artículo (LxWxH)	5.1 x 10.2 x 20.3 cm
Fuente de poder	Corded (powered via host IP Phone)
Número de llaves	28 (14 keys across 2 pages)
Mostrar	Grayscale LCD
GTIN/UPC	889728068383

8. Información de garantía

The Cisco CP-68KEM-3PCC Expansion Module comes with a Garantía del producto por 2 años Desde la fecha de compra. Esta garantía cubre defectos de materiales y mano de obra en condiciones normales de uso. No cubre daños causados por mal uso, accidentes, modificaciones no autorizadas ni causas externas.

For warranty claims or detailed terms and conditions, please refer to the official Cisco warranty policy available on their websitio o comuníquese con su punto de compra.

9. Soporte

For technical assistance, product information, or to report issues, please contact Cisco support:

Soporte de Cisco Websitio: Visita la página oficial Soporte de Cisco websitio for documentation, downloads, and contact options.
Distribuidor autorizado: Contact the reseller from whom you purchased the product.

When contacting support, please have your product model (CP-68KEM-3PCC) and serial number ready.