StarTech.com 2-Port USB-C KVM Switch

Introducción

The StarTech.com 2-Port USB-C KVM Switch (SV211HDUC) allows you to control two USB Type-C or Thunderbolt 3 enabled desktop or laptop computers from a single HDMI monitor, keyboard, and mouse. This compact, bus-powered KVM switch supports UHD resolutions up to 4K (3840x2160) at 60Hz, providing a streamlined workspace solution with minimal cabling.

Contenido del paquete

• 1 x 2-Port USB-C KVM Switch (SV211HDUC)
• 2 cables USB-C
• 1 x Manual de instrucciones (este documento)

Diagrama del producto

Figura 1: De arriba hacia abajo view of the KVM switch, highlighting the input selection button, PC status indicators, and HDMI output port.

Figura 2: Frente view of the KVM switch, showing two USB-A peripheral ports and two USB-C host input ports.

Figura 3: Posterior view of the KVM switch, showing the HDMI output port for connecting to a monitor.

Instrucciones de instalación

1. Connect your Monitor: Connect your HDMI monitor to the HDMI Out port on the KVM switch using an HDMI 2.0 cable (not included).
2. Conectar periféricos: Connect your USB keyboard and USB mouse to the USB-A peripheral ports on the KVM switch.
3. Conectar computadoras: Use the included USB-C cables to connect each of your two computers (PC1 and PC2) to the USB-C Host Input ports on the KVM switch. Ensure your computers support DisplayPort Alternate Mode (DP Alt Mode) over USB-C for video output. The KVM is bus-powered, drawing power from the connected computers.
4. Encendido: Encienda sus computadoras y monitor. El conmutador KVM detectará automáticamente la computadora activa.

Nota: For optimal performance, ensure your monitor and computers are capable of 4K 60Hz resolution if you intend to use this feature.

Instrucciones de funcionamiento

To switch between the connected computers (PC1 and PC2), simply press the button located on the top of the KVM switch. The LED indicators (PC1, PC2) will illuminate to show which computer is currently active.

• Press the button once to switch from PC1 to PC2.
• Press the button again to switch from PC2 to PC1.

Solución de problemas

• Sin señal de pantalla:
  • Ensure all cables (HDMI, USB-C) are securely connected to both the KVM and your devices.
  • Try power cycling your monitor and the connected computers.
  • Unplug and re-plug the USB-C cables from the KVM and the computers.
  • Verify that your computer's USB-C port supports DisplayPort Alternate Mode.
  • If using a Mac, some users report that Macs can be slow to wake from sleep, which may delay display detection. Try waking the Mac before switching.
• El teclado y el mouse no responden:
  • Ensure the keyboard and mouse are connected to the correct USB-A peripheral ports on the KVM.
  • Try unplugging and re-plugging the keyboard and mouse.
  • Test the keyboard and mouse directly connected to the computer to confirm they are functional.
• Switching is Slow:
  • A brief delay (typically 2-3 seconds) during switching is normal as the KVM re-establishes connections.
  • Ensure your operating systems and graphics drivers are up to date on both computers.
• Intermittent Connectivity Issues:
  • Ensure the USB-C cables are the ones provided or high-quality, certified USB-C cables capable of supporting video and data.
  • Avoid using excessive cable lengths, as this can degrade signal quality.

Presupuesto

Mantenimiento

Para garantizar la longevidad y el rendimiento óptimo de su conmutador KVM, siga estas pautas de mantenimiento:

• Limpieza: Utilice un paño suave y seco para limpiar el exterior del dispositivo. Evite usar limpiadores líquidos o disolventes.
• Almacenamiento: Guarde el conmutador KVM en un lugar fresco y seco, alejado de la luz solar directa y de temperaturas extremas cuando no esté en uso.
• Sistema de organización de cables: Asegúrese de que los cables no estén excesivamente doblados o tensados, ya que esto puede provocar daños con el tiempo.

Garantía y soporte

The StarTech.com 2-Port USB-C KVM Switch (SV211HDUC) is backed by a StarTech.com 2 año de garantía. Additionally, StarTech.com provides soporte técnico gratuito de por vida para este producto.

For technical assistance or warranty inquiries, please visit the official StarTech.com webSitio web o contacte directamente con el servicio de atención al cliente. Conserve el recibo de compra para validar la garantía.