CenturyLink C4000BG

Manual del usuario del enrutador Wi-Fi DSL de línea enlazada CenturyLink C4000BG

Model: C4000BG

1. Producto terminadoview

The CenturyLink C4000BG Wi-Fi 6 xDSL Router is designed to provide high-speed internet connectivity for your home or office. Utilizing the latest Wi-Fi Certified 6 (802.11ax) standard, it offers significantly faster speeds and improved data capacity compared to previous generations, supporting demanding applications like 4K streaming, online gaming, and smart home automation.

Las características principales incluyen:

  • Ultra-fast wireless 4K streaming capabilities.
  • Up to 3 Gbps speed (600+2400 Mbps) with 2-stream connectivity.
  • 160MHz channel support for gigabit speeds on compatible devices.
  • 1024-QAM for a 38% increase in data rate over 256-QAM 802.11ac.
  • Supports all ADSL or VDSL profiles up to 17a.
  • Single Wi-Fi SSID for simplified home network management.
Frente view of the CenturyLink C4000BG router

Figura 1: Frente view of the CenturyLink C4000BG router, showing its cylindrical design and status LED.

2. Contenido del paquete

Antes de continuar con la instalación, asegúrese de que todos los elementos estén presentes en el paquete:

  • CenturyLink C4000BG Wi-Fi 6 xDSL Router
  • Adaptador de corriente
  • Cable Ethernet
  • Cable telefónico DSL
  • Guía de inicio rápido (si está incluida)

3. Hardware terminadoview

Familiarize yourself with the ports and indicators on your C4000BG router.

Diagram showing top, bottom, front, and back views of the C4000BG router with labeled ports and indicators.

Figure 2: Detailed diagram of the C4000BG router, highlighting the Top Vent, Status LED, WPS Button, USB 2.0 Port, WAN & LAN Ports, Power port, Reset Button, CenturyLink Logo, and Credential Label.

  • LED de estado: Indicates the operational status of the router.
  • Botón WPS: Para conexiones de configuración protegida Wi-Fi sencillas.
  • Puerto USB 2.0: Para conectar dispositivos USB (por ejemplo, almacenamiento).
  • WAN & LAN Ports: Multiple Ethernet ports for wired connections. The WAN port is typically for the internet connection, while LAN ports are for local devices.
  • Puerto de alimentación: Se conecta al adaptador de corriente.
  • Botón de reinicio: Se utiliza para restaurar la configuración predeterminada de fábrica (requiere un clip o una herramienta similar).
  • Credential Label: Located on the bottom, contains default Wi-Fi name (SSID) and password, and router login credentials.

4. Guía de configuración

4.1. Conexión física

  1. Coloque el enrutador: Place the C4000BG router in a central location in your home, away from obstructions and other electronic devices that may cause interference.
  2. Connect DSL Line: Connect one end of the DSL phone cable to the DSL port on the back of the router and the other end to your wall DSL jack.
  3. Conecte la electricidad: Connect the power adapter to the Power port on the router and plug the other end into an electrical outlet.
  4. Encendido: Press the Power button (if present, or the unit will power on automatically). Wait for the Status LED to turn solid green, indicating a successful internet connection. This may take a few minutes.
  5. Opcional - Conexión por cable: For a wired connection, connect one end of an Ethernet cable to any LAN port on the router and the other end to your computer's Ethernet port.

4.2. Conexión Wi-Fi inicial

Once the router is powered on and the Status LED indicates an active internet connection:

  1. Find Wi-Fi Credentials: Locate the Wi-Fi Network Name (SSID) and Wi-Fi Password (or Security Key) on the credential label at the bottom of your router.
  2. Conecte su dispositivo: En su computadora, teléfono inteligente o tableta, abra la configuración de Wi-Fi.
  3. Seleccione la red: Select the Wi-Fi Network Name (SSID) that matches the one on your router's label.
  4. Introducir contraseña: Introduzca la contraseña de Wi-Fi cuando se le solicite.
  5. Conectar: Su dispositivo ahora debería estar conectado a Internet.

For more advanced settings or to change the Wi-Fi name/password, refer to the "Operating Instructions" section.

5. Instrucciones de funcionamiento

5.1. Accessing the Router's Web Interfaz

To manage your router settings, you can access its web-interfaz basada en:

  1. Ensure your device is connected to the router (either via Wi-Fi or Ethernet).
  2. Abrir una web navegador (por ejemplo, Chrome, Firefox, Edge).
  3. En la barra de direcciones, escriba la dirección IP predeterminada del enrutador (comúnmente 192.168.0.1 or 192.168.1.1) and press Enter. This information can usually be found on the credential label.
  4. Enter the Administrator Username and Password when prompted. These are also typically found on the credential label.
  5. You will now be logged into the router's configuration page.

5.2. Cambiar la configuración de Wi-Fi

It is recommended to change the default Wi-Fi name and password for security reasons.

  1. Acceder al enrutador web Interfaz como se describe arriba.
  2. Navigate to the "Wireless" or "Wi-Fi Settings" section.
  3. Locate the fields for "SSID" (Network Name) and "Password" (Security Key).
  4. Enter your desired new network name and a strong, unique password.
  5. Save the changes. Your devices will disconnect and you will need to reconnect them using the new Wi-Fi password.

5.3. Uso de WPS (Configuración Wi-Fi protegida)

WPS allows you to connect WPS-compatible devices to your Wi-Fi network without entering the password.

  1. Press the WPS button on the front of the C4000BG router (refer to Figure 2). The WPS LED will start blinking.
  2. Within two minutes, activate WPS on your device (e.g., a printer or smart home device).
  3. The device should automatically connect to your Wi-Fi network.

6. Mantenimiento

6.1. Actualizaciones de firmware

Periodically check for firmware updates to ensure optimal performance, security, and access to new features. Firmware updates are typically managed through the router's web interface, often found under "Administration" or "System Tools." Refer to CenturyLink's official support webSitio para obtener el firmware y las instrucciones más recientes.

6.2. Limpieza

Keep the router clean and free from dust to prevent overheating and maintain performance. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners or abrasive materials.

6.3. Reinicio del enrutador

If you experience connectivity issues or slow performance, a simple reboot can often resolve the problem. To reboot:

  1. Unplug the power adapter from the router.
  2. Espere unos segundos 30.
  3. Vuelva a enchufar el adaptador de corriente.
  4. Wait for the router to fully restart and the Status LED to turn solid green.

7. Solución de problemas

This section addresses common issues you might encounter with your C4000BG router.

ProblemaPosible solución
Sin conexión a Internet
  • Check if the Status LED is solid green. If not, ensure DSL cable is securely connected and contact your ISP.
  • Reboot the router (unplug, wait 30 seconds, plug back in).
  • Verify your account with CenturyLink is active.
Velocidad lenta de Wi-Fi
  • Asegúrese de que el enrutador esté ubicado en el centro y no esté obstruido.
  • Reducir la cantidad de dispositivos conectados o actividades que consumen mucho ancho de banda.
  • Consider changing Wi-Fi channels in the router's web Interfaz para evitar interferencias.
  • Asegúrese de que sus dispositivos sean compatibles con Wi-Fi 6 (802.11ax) para un rendimiento óptimo.
No se puede acceder al enrutador Web Interfaz
  • Asegúrese de que su dispositivo esté conectado a la red del enrutador.
  • Verify the correct IP address (e.g., 192.168.0.1) is entered.
  • Prueba una opción diferente web navegador.
  • Si olvidó la contraseña, realice un restablecimiento de fábrica (ver a continuación).
Olvidé la contraseña de Wi-Fi o la contraseña de administrador

Realizar un restablecimiento de fábrica:

  1. With the router powered on, use a paperclip or similar pointed object to press and hold the Reset button for 10-15 seconds.
  2. Release the button when the Status LED starts blinking or changes color.
  3. The router will restart with factory default settings. Use the credentials on the bottom label to reconnect and log in.

8. Especificaciones

CaracterísticaDetalle
Nombre del modeloC4000BG
MarcaEnlace del siglo
Dimensiones del producto4.7 x 5.7 x 8.3 pulgadas
Peso del artículo2.92 libras
Estándar de comunicación inalámbrica802.11ax (Wi-Fi 6)
Clase de banda de frecuenciaDoble banda
Frecuencia160 MHz
Tipo de antenaInterno
Tecnología de conectividadWifi
Característica especialWPS
Dispositivos compatiblesComputadora portátil (y otros dispositivos habilitados para Wi-Fi)
Usos recomendados del productoHogar
FabricanteGREENWAVE
Primera fecha disponible15 de junio de 2021

9. Garantía y soporte

This product typically comes with a manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation included with your purchase or visit the official CenturyLink support website. Some sellers may offer extended warranties or specific return policies, such as a 1-year warranty mentioned by some retailers.

For technical support, troubleshooting assistance, or further inquiries, please contact CenturyLink customer support directly or visit their online support resources. You may need your account information and the router's serial number (found on the credential label) when seeking support.

Nota importante: This manual provides general guidance. Specific features and troubleshooting steps may vary slightly based on firmware versions or service provider configurations. Always refer to the latest official documentation or contact your service provider for the most accurate and up-to-date information.

© 2024 CenturyLink. All rights reserved. This manual is for informational purposes only.

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