1. Introducción
This manual provides essential information for the setup, operation, maintenance, and troubleshooting of your SanDisk Professional G-RAID Shuttle 8-Bay 160TB Thunderbolt 3 RAID Array. Please read this guide thoroughly before using the device to ensure optimal performance and data integrity.
2. Características del producto
- Capacidad colosal: Offers up to 160TB of RAID storage, suitable for demanding workflows.
- High-Speed Data Transfers: Achieves read speeds up to 1900MB/s and write speeds up to 2000MB/s via Thunderbolt 3 (40Gbps) and USB-C (10Gbps), ideal for multi-stream 4K, 8K, and VR editing.
- Built-in Hardware RAID: Pre-configured with RAID 5 for balanced performance, with options to switch to RAID 0, 1, 6, 10, 50, 60, or JBOD for ultimate flexibility.
- Removable, Enterprise-class Ultrastar Hard Drives: Powered by eight removable Ultrastar hard drives for enhanced reliability, suitable for mission-critical footage.
- Daisy-chaining and USB Power Delivery: Connect up to 5 additional devices with dual Thunderbolt 3 ports and power your MacBook with up to 85W USB-C Power Delivery.
3. Guía de configuración
Follow these steps to set up your G-RAID Shuttle 8:
- Desempaque el dispositivo: Carefully remove the G-RAID Shuttle 8 from its packaging. Ensure all components, including the power cable and Thunderbolt 3 cable, are present.
- Coloque el dispositivo: Place the unit on a stable, flat surface with adequate ventilation. Ensure no vents are obstructed.
- Conecte la electricidad: Connect the power cable to the G-RAID Shuttle 8 and then to a grounded electrical outlet.
- Conectarse al ordenador host: Use the provided Thunderbolt 3 cable to connect the G-RAID Shuttle 8 to your computer's Thunderbolt 3 port. Alternatively, use a USB-C cable for USB-C connections.
- Encendido: Press the power button on the rear of the unit to turn it on.
- Configuracion inicial: The device is pre-configured in RAID 5. For other RAID configurations (RAID 0, 1, 6, 10, 50, 60, or JBOD), refer to the SanDisk Professional G-RAID Shuttle 8 software utility for detailed instructions. This utility allows you to manage and monitor your RAID array.


4. Instrucciones de funcionamiento
Once set up, the G-RAID Shuttle 8 operates as a high-capacity external storage device. Your operating system should recognize it as a mounted volume.
- Transferencia de datos: Arrastrar y soltar files to and from the mounted volume as you would with any other external drive. The Thunderbolt 3 connection ensures high-speed transfers.
- RAID Management: Use the dedicated SanDisk Professional G-RAID Shuttle 8 software utility to monitor drive health, change RAID configurations, and manage advanced settings. Changing RAID levels will erase all data on the drives, so ensure data backup before proceeding.
- Conexión en cadena: Utilize the dual Thunderbolt 3 ports to connect up to five additional Thunderbolt devices, expanding your workstation's capabilities.
- Entrega de energía USB: The USB-C port can deliver up to 85W of power, allowing you to charge compatible laptops (e.g., MacBooks) directly from the G-RAID Shuttle 8.

5. Mantenimiento
Proper maintenance ensures the longevity and reliability of your G-RAID Shuttle 8.
- Monitoreo regular: Periodically check the status of your drives and RAID array using the SanDisk Professional software utility. Pay attention to any alerts or warnings.
- Reemplazo de unidad: In the event of a drive failure (especially in RAID 5 or RAID 6 configurations), replace the faulty drive promptly with a compatible Ultrastar enterprise-class hard drive. Refer to the software utility for safe drive replacement procedures.
- Limpieza: Keep the unit clean and free of dust. Use a soft, dry cloth to wipe the exterior. Ensure ventilation openings are clear.
- Actualizaciones de firmware: Check the SanDisk Professional support website for any available firmware updates for your device. Updates can improve performance and stability.
6. Solución de problemas
If you encounter issues with your G-RAID Shuttle 8, consider the following common solutions:
| Problema | Posible solución |
|---|---|
| Dispositivo no reconocido por la computadora | Ensure power cable is securely connected and the unit is powered on. Verify Thunderbolt 3 or USB-C cable connection. Try a different port or cable. Restart your computer. |
| Velocidades de transferencia de datos lentas | Confirm you are using a Thunderbolt 3 connection for optimal speeds. Check for background processes consuming bandwidth. Ensure drives are healthy via the software utility. |
| Drive failure indication | Identify the failed drive using the software utility. Replace the drive as soon as possible to maintain data redundancy (if configured in RAID 5/6). |
| La unidad no se enciende | Check power cable connections and the power outlet. Ensure the power button is fully pressed. |
For further assistance, refer to the official SanDisk Professional support resources or contact customer support.
7. Especificaciones
- Capacidad de almacenamiento digital: 160TB
- Unidad de disco duro de interfaz: USB-C
- Tecnología de conectividad: Thunderbolt 3, USB-C
- Número de modelo del artículo: Lanzadera G-RAID 8
- Peso del artículo: 32 libras
- Dimensiones del producto: 14 x 13 x 21 pulgadas (LxWxH)
- Color: Negro
- Factor de forma del disco duro: 3.5 pulgadas
- Descripción del disco duro: RAID
- Dispositivos compatibles: De oficina
- Tipo de instalación: Disco duro externo
8. Garantía y soporte
The SanDisk Professional G-RAID Shuttle 8-Bay RAID Array is backed by a Garantía limitada de 5 años. For detailed warranty terms and conditions, please visit the official SanDisk Professional websitio.
For technical support, driver downloads, firmware updates, and additional resources, please visit the SanDisk Professional Support Page.