1. Producto terminadoview
The Candy Smart Linea Pura air conditioner is a monosplit system designed for efficient cooling and heating of indoor spaces. This model features a 24000 BTU indoor unit, suitable for rooms up to 70 m², and includes a heat pump for year-round comfort. It also incorporates a Self-Clean function for improved air quality and can be controlled remotely via the hOn app.

Figura 1: Candy Smart Linea Pura Air Conditioner indoor and outdoor units. The image displays both the indoor unit (top) and the outdoor unit (bottom) of the Candy Smart Linea Pura air conditioner, providing a complete view de los componentes del sistema.
2. Información de seguridad
Please read all safety instructions carefully before installation and operation. Failure to follow these instructions may result in electric shock, fire, injury, or property damage.
- La instalación debe ser realizada por un profesional calificado de acuerdo con los códigos eléctricos y de seguridad locales y nacionales.
- No intente reparar ni modificar la unidad usted mismo. Para cualquier reparación, contacte con personal de servicio técnico cualificado.
- Asegúrese de que la fuente de alimentación coincida con las especificaciones que figuran en la placa de identificación de la unidad.
- Mantenga el área alrededor de la unidad exterior libre de obstrucciones.
- No introduzca los dedos ni objetos en la entrada/salida de aire.
- If abnormal operation (e.g., burning smell, unusual noise) occurs, immediately turn off the unit and disconnect power.
3. Contenido del paquete
Verifique que todos los siguientes elementos estén incluidos en su paquete:
- 1 x Indoor Unit (24000 BTU)
- 1 x Unidad exterior
- 1 x control remoto
- Manual de usuario (este documento)
- Installation Kit (may vary, consult installer)
4. Configuración e instalación
The Candy Smart Linea Pura air conditioner is a split system requiring professional installation. This section provides general guidance; refer to the detailed installation manual provided to your installer for specific instructions.
4.1 Room Suitability
The 24000 BTU indoor unit is designed for optimal performance in rooms up to approximately 70 m² with a standard ceiling height of 2.7 meters. Ensure the chosen location allows for proper airflow and maintenance access.

Figura 2: Room size recommendations for Candy Pura air conditioners. A diagram illustrating recommended room sizes in square meters for various BTU capacities of the Candy Pura monosplit air conditioners, including the 24000 BTU model suitable for up to 70 m².
4.2 Instalación profesional
Due to the complexity of refrigerant handling and electrical connections, professional installation is mandatory for this split-system air conditioner. Your installer will handle:
- Mounting the indoor and outdoor units.
- Connecting refrigerant lines.
- Cableado eléctrico.
- Drainage pipe installation.
- System vacuuming and refrigerant charging.
- Initial system testing.
5. Instrucciones de funcionamiento
Your Candy Smart Linea Pura air conditioner offers various modes and functions for optimal comfort. Control is primarily done via the included remote control or the hOn app.
5.1 Operación del control remoto
The remote control allows you to adjust temperature, select operating modes, set fan speed, and activate special functions.

Figura 3: Remote control usage. A woman is shown comfortably adjusting the settings of the Candy Smart Linea Pura air conditioner using its remote control, highlighting ease of use.
- Botón de encendido: Pulse para encender o apagar la unidad.
- Selección de modo: Cycle through modes: Cool, Heat, Fan, Dry, Auto.
- Ajuste de temperatura: Use ▲ / ▼ buttons to set desired temperature.
- Velocidad del ventilador: Ajuste la velocidad del ventilador (Baja, Media, Alta, Automático).
- Función de oscilación: Activate horizontal and/or vertical louver swing for even air distribution.
- Función de temporizador: Configure la unidad para que se encienda o apague automáticamente después de un tiempo específico.
5.2 hOn App Connectivity
The hOn app allows for remote control and advanced management of your air conditioner from your smartphone or tablet.

Figura 4: Controlling the unit with the hOn app. This image illustrates a user interacting with the hOn application on a smartphone to remotely manage the Candy Smart Linea Pura air conditioner's functions.
- Download the hOn app from your device's app store.
- Crea una cuenta o inicia sesión.
- Follow the in-app instructions to connect your Candy Smart Linea Pura air conditioner to your Wi-Fi network.
- Once connected, you can adjust temperature, change settings, select modes, and program schedules remotely.
6. Mantenimiento
El mantenimiento regular garantiza un rendimiento óptimo, eficiencia energética y longevidad de su aire acondicionado.
6.1 Función de autolimpieza
The Self-Clean function utilizes cold expansion technology to remove accumulated dirt, bacteria, and mold from the evaporator coil during defrosting, promoting cleaner air and maintaining efficiency.

Figura 5: Self-Clean function. The image highlights the Self-Clean function of the air conditioner, indicating its capability to maintain internal cleanliness and hygiene.
To activate the Self-Clean function, refer to your remote control or hOn app instructions. It is recommended to use this function periodically, especially during high usage seasons.
6.2 Limpieza del filtro de aire
Clean the air filters every two weeks or more frequently if the unit is used heavily or in dusty environments. Clogged filters reduce efficiency and airflow.
- Apague el aire acondicionado y desconecte la energía.
- Abra el panel frontal de la unidad interior.
- Retire los filtros de aire.
- Limpie los filtros con una aspiradora o lávelos con agua tibia y un detergente suave.
- Rinse thoroughly and allow to dry completely in a shaded area before reinserting.
- Cierre el panel frontal y restablezca la energía.
6.3 Limpieza general
Limpie el exterior de la unidad interior con un paño suave y seco.amp cloth. Do not use harsh chemicals, abrasives, or solvents. For the outdoor unit, ensure coils are free of debris and fins are not bent. Professional cleaning of coils is recommended annually.
7. Solución de problemas
Antes de contactar con el servicio técnico, pruebe las siguientes soluciones para problemas comunes:
| Problema | Posible causa | Solución |
|---|---|---|
| La unidad no se enciende | Sin energía, pilas del control remoto bajas | Verifique la fuente de alimentación, reemplace las baterías del control remoto. |
| Refrigeración/calefacción insuficiente | Clogged air filters, windows/doors open, incorrect mode, temperature setting too high/low | Clean filters, close openings, select correct mode, adjust temperature. |
| Ruido inusual | Loose parts, foreign objects, normal operating sounds (e.g., refrigerant flow) | Check for loose parts, remove objects. If persistent or loud, contact service. |
| Fuga de agua de la unidad interior | Clogged drain pipe, improper installation | Revise y limpie la tubería de drenaje. Si el problema persiste, contacte al instalador. |
Si el problema persiste después de intentar estas soluciones, comuníquese con personal de servicio calificado.
8. Especificaciones
Key technical specifications for the Candy Smart Linea Pura Air Conditioner (Model: HRPURASET0004):
| Característica | Especificación |
|---|---|
| Marca | DULCE |
| Número de modelo | HRPURASET0004 |
| Capacidad de enfriamiento | 24000 BTU |
| Característica de calefacción | Yes (Heat Pump) |
| Eficiencia energética (refrigeración) | A++ |
| Eficiencia energética (calefacción) | A+ |
| Índice de eficiencia energética estacional (SEER) | 16 |
| Volumentage | 230 Volt AC |
| Nivel de ruido (unidad interior) | 33 dBa (minimum) |
| Nivel de ruido (unidad exterior) | 64 decibelios |
| Características especiales | Self-Clean, hOn App Connectivity |
| Tamaño de habitación recomendado | Hasta 70 m² |

Figura 6: Energy efficiency label. An energy label is displayed, detailing the energy efficiency ratings (A++ for cooling, A+ for heating) of the Candy Smart Linea Pura air conditioner.
9. Garantía y soporte
Your Candy Smart Linea Pura air conditioner is covered by a manufacturer's warranty. Please refer to the warranty card included with your product for specific terms and conditions, including warranty period and coverage details.
For technical support, service requests, or warranty claims, please contact Candy customer service or your authorized dealer. Ensure you have your model number (HRPURASET0004) and proof of purchase available when contacting support.
Información del contacto: Please visit the official Candy webSitio para obtener los datos de contacto más actualizados para su región.