1. Introducción
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Candy RapidÓ Washer Dryer, model ROW4964DWMCT/1-S. Please read these instructions carefully before using the appliance and keep them for future reference.
2. Instrucciones de seguridad
Siga siempre las precauciones básicas de seguridad al utilizar aparatos eléctricos para reducir el riesgo de incendio, descarga eléctrica y lesiones a las personas.
- Asegúrese de que el aparato esté correctamente conectado a tierra.
- No permita que los niños jueguen sobre o dentro del aparato.
- No utilice el aparato si está dañado o no funciona correctamente.
- Mantenga los materiales inflamables alejados del aparato.
- Desenchufe el aparato antes de realizar cualquier mantenimiento o limpieza.
3. Configuración e instalación
3.1 Desembalaje
Carefully remove all packaging materials, including the polystyrene base and any protective films. Ensure all transport screws are removed from the rear of the appliance before use. Failure to remove these screws can cause significant damage during operation.

Imagen: Frente view of the Candy RapidÓ Washer Dryer, showing its compact design.
3.2 Posicionamiento
Place the washer dryer on a firm, level floor. Adjust the feet to ensure the appliance is stable and level. Proper leveling prevents excessive vibration and noise during operation.
3.3 Conexión de agua
Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure all connections are tight to prevent leaks. Position the drain hose into a suitable drain pipe or sink, ensuring it is securely fixed and not kinked.
3.4 Conexión eléctrica
Connect the power plug to a grounded electrical outlet. Verify that the voltagAsegúrese de que la corriente y la frecuencia coincidan con las especificaciones de la placa de características del aparato. No utilice cables alargadores ni adaptadores múltiples.
4. Instrucciones de funcionamiento
4.1 Panel de control terminadoview
The control panel features a program selector dial, a digital display, and touch buttons for various functions. The display shows program duration, error codes, and selected options.

Imagen: Detallada view of the control panel, highlighting the program dial and digital display.
4.2 Carga de la ropa
Open the door and load laundry into the drum. Do not overload the machine; refer to the maximum load capacity for washing (9 kg) and drying (6 kg). Add detergent and fabric softener to the appropriate compartments in the dispenser drawer.

Image: The washer dryer with its large door open, ready for loading laundry.
4.3 Selección de un programa
Turn the program selector dial to choose the desired wash or wash&dry program. The machine offers 9 rapid programs for various needs, including a 39-minute half-load cycle. Additional options like temperature, spin speed, and steam can be selected using the touch buttons.

Image: Visual representation of the steam function benefits, including odor removal, wrinkle reduction, and simplified ironing.
4.4 Inicio de un ciclo
Press the Start/Pause button to begin the selected program. The machine will automatically adjust water and energy consumption based on the load weight (Kg Detector function).
4.5 hOn App Connectivity
The appliance features Wi-Fi + BLE connectivity, allowing control via the hOn App. Download the hOn App, register your appliance, and follow the in-app instructions for pairing. The app enables remote control, program selection, monitoring, and access to over 60 specific cycles.

Image: Icon indicating hOn App compatibility for smart control and monitoring.
5. Mantenimiento
5.1 Limpieza del dispensador de detergente
Regularly clean the detergent dispenser drawer to prevent residue buildup. Remove the drawer, rinse it under running water, and clean any accumulated detergent or softener. Reinsert the drawer.

Image: The detergent dispenser drawer pulled out, showing compartments for detergent and softener.
5.2 Limpieza del filtro
The filter should be cleaned periodically to ensure proper drainage. Locate the filter at the bottom front of the appliance, open the cover, and carefully unscrew the filter. Remove any lint or debris, then rinse and reinsert it securely.
5.3 Limpieza del exterior
Limpie el exterior del aparato con un paño suave yamp Paño. No utilice limpiadores abrasivos ni disolventes.
5.4 Limpieza del tambor
Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) periodically to clean the drum and remove any detergent residues or odors.
6. Solución de problemas
Antes de ponerse en contacto con el servicio de atención al cliente, consulte la siguiente tabla para conocer los problemas comunes y sus soluciones.
| Problema | Posible causa | Solución |
|---|---|---|
| El aparato no arranca | El cable de alimentación no está enchufado; la puerta no está cerrada correctamente; programa no seleccionado. | Verifique la conexión eléctrica; asegúrese de que la puerta esté cerrada; seleccione un programa y presione Iniciar. |
| Fuga de agua | Hoses not properly connected; detergent drawer overflowing. | Check hose connections; clean detergent drawer; ensure correct detergent dosage. |
| Vibración / ruido excesivo | Transport screws not removed; appliance not level; uneven load. | Remove transport screws; adjust leveling feet; redistribute laundry in the drum. |
| Malos resultados de lavado | Sobrecarga; dosis incorrecta de detergente; programa incorrecto seleccionado. | Reduce load size; use appropriate detergent and dosage; select suitable program. |
| Resultados de secado deficientes | Overloading; filter clogged. | Reduce load size; clean the filter. |
7. Especificaciones técnicas
| Característica | Especificación |
|---|---|
| Marca | Dulce |
| Número de modelo | ROW4964DWMCT/1-S (31018874) |
| Dimensiones (Ancho x Profundidad x Alto) | 60 x 58 x 85 cm |
| Peso | 68 kilogramos |
| Capacidad de lavado | 9 kilogramos |
| Capacidad de secado | 6 kilogramos |
| Velocidad máxima de centrifugado | 1400 RPM |
| Energy Efficiency Class (Wash Cycle) | A |
| Conectividad | Wi-Fi + BLE (aplicación hOn) |
| Material del tambor | Acero inoxidable |
| Número de ciclos de lavado | 15 |
| Número de ciclos de secado | 2 |
| Ciclos opcionales | 16 |
| Características especiales | Steam Option, Delayed Start, Active Motion Technology |
8. Garantía y soporte
8.1 Garantía del producto
This Candy appliance is covered by a standard manufacturer's warranty. For specific details regarding warranty duration and terms, please refer to the warranty card included with your product or visit the official Candy webSitio. Conserve su comprobante de compra para reclamaciones de garantía.
8.2 Atención al cliente
For technical assistance, spare parts, or service requests, please contact Candy customer support. Contact details can typically be found on the official Candy websitio o en la documentación proporcionada con su aparato.
For returns or issues related to your purchase, please refer to the retailer's return policy. For purchases made on Amazon, you may return a product within 30 days of receipt if you change your mind. For defective or damaged products, consult the Amazon help page on returns.