1. Introducción
This user manual provides detailed instructions for the installation, operation, and maintenance of your Rettru 4K Wireless WiFi Camera, Model Q18. Please read this manual thoroughly before using the product to ensure proper functionality and safety. This camera is designed for indoor and outdoor surveillance, offering high-resolution video and advanced detection features.
2. Contenido del paquete
Verifique que todos los artículos enumerados a continuación estén incluidos en su paquete. Si falta algún artículo o está dañado, comuníquese con atención al cliente.
- 1 x Rettru Q18 Camera
- 1 x base magnética
- 1 x lector de tarjetas micro SD
- 1 x cable USB
- 1 x Manual de usuario
3. Producto terminadoview
The Rettru Q18 camera is a compact and versatile surveillance device. It features a 4K (2560x1440) resolution lens, a 160-degree wide-angle view, and an 1800mAh built-in battery for extended operation. Its small size allows for discreet placement.

Figura 3.1: Frente view of the Rettru Q18 camera with its magnetic base. This image highlights the compact design and the lens of the camera.

Figura 3.2: The Rettru Q18 camera shown in different indoor and outdoor settings, demonstrating its small size and ease of concealment. The image illustrates its "Super Tiny, Easy to Hide" characteristic.
4. Instrucciones de configuración
4.1 Carga inicial
Before first use, fully charge the camera using the provided USB cable and a standard 5V USB power adapter (not included). The built-in 1800mAh battery provides approximately 6 hours of continuous recording or up to 100 days of standby time.

Figura 4.1: Graphic illustrating the 1800mAh battery capacity of the Rettru Q18 camera, highlighting its 6-hour continuous recording and 100-day ultra-long standby capabilities.
4.2 Descarga y conexión de la aplicación
To operate the camera and access its features, you need to download the "V380 Pro" application on your smartphone.
- Descargar la aplicación: Buscar "V380 Pro" in your smartphone's app store (Google Play Store for Android or Apple App Store for iOS) and install it.
- Encender la cámara: Turn on the Rettru Q18 camera. Refer to the camera's physical buttons for power control.
- Conectarse a Wi-Fi: Siga las instrucciones de la aplicación para conectar la cámara a su red Wi-Fi doméstica. Nota: The camera only supports 2.4GHz Wi-Fi networks. Ensure your router is configured for 2.4GHz or has a mixed mode enabled.
- Vivir View: Once connected, you can access the live video feed and control the camera through the V380 Pro app.

Figura 4.2: Visual guide for connecting the Rettru Q18 camera using the V380 Pro app, showing steps for app download, charging, and Wi-Fi connection.
5. Instrucciones de funcionamiento
5.1 Monitoreo de video en vivo
Open the V380 Pro app on your smartphone. Select your camera from the device list to view the live 2K Ultra HD video feed. You can pan, tilt, and zoom digitally within the app if supported by the camera's software.
5.2 Grabación y almacenamiento
The camera supports local storage via a Micro SD card (up to 128GB). Insert the Micro SD card into the designated slot on the camera. The camera will automatically begin recording based on your settings (e.g., continuous recording, motion-activated recording). Recorded video files are in AVI format. Nota: Due to Amazon's policy, recorded videos do not include audio.
5.3 Visión nocturna
The Rettru Q18 camera is equipped with 8 straw hat 940nm infrared lights for automatic night vision. The IR-CUT feature ensures clear black and white video in low-light conditions, with a night vision range of up to 28 feet. The camera automatically switches between day and night modes.

Figura 5.1: Comparison of day and night vision capabilities of the Rettru Q18 camera, showing automatic IR ON/OFF and enhanced night vision up to 26ft.
5.4 Detección de movimiento y alertas
The camera features AI Human Detection, which can distinguish human movement from other motions, reducing false alarms. When motion is detected, the camera can send alert notifications to your smartphone via the V380 Pro app. You can also activate a built-in 105dB siren through the app to deter intruders.

Figura 5.2: Illustration of the camera's alarm function, showing a user activating a 105dB siren via the app to deter a potential intruder.

Figura 5.3: Depiction of the Smart AI Human Detection feature, showing how the camera identifies human movement and sends alert notifications to the V380 Pro app.
5.5 Comunicación bidireccional
The camera supports two-way communication through its built-in high-powered speaker and high-sensitivity microphone. This allows you to interact with individuals near the camera via the V380 Pro app. Please note that while two-way communication is supported, recorded video files do not contain audio.

Figura 5.4: An image illustrating the two-way audio capability of the Rettru Q18 camera, showing communication between a parent and a child.
6. Características principales
- Resolución Ultra HD 2K: Records video at 2560x1440 (5 Megapixels) for clear and detailed footage.
- Ancho Viewángulo de inclinación: 160-degree lens captures a broad area.
- Batería de larga duración: Equipped with an 1800mAh dual lithium battery, offering up to 6 hours of continuous recording or 100 days of standby.
- Visión nocturna mejorada: Automatic IR-CUT with 940nm infrared lights provides clear night vision up to 28 feet without a visible red glow.
- Detección humana por IA: Intelligent motion detection reduces false alarms by focusing on human shapes.
- Instant Alerts & Siren: Receive smartphone notifications upon motion detection and activate a 105dB siren remotely.
- Comunicación bidireccional: Speak and listen through the camera via the V380 Pro app (recorded video is without audio).
- Almacenamiento local: Admite tarjetas Micro SD de hasta 128 GB para almacenamiento de vídeo.
- Diseño compacto: Small and lightweight, suitable for discreet placement indoors or outdoors (IP65 rated).
- Conectividad Wi-Fi: Connects to 2.4GHz Wi-Fi networks for remote access.
7. Mantenimiento
7.1 Limpieza de la cámara
To maintain optimal performance, regularly clean the camera lens and body. Use a soft, dry cloth to wipe away dust and smudges. For stubborn dirt on the lens, use a lens cleaning solution specifically designed for optical surfaces. Avoid using harsh chemicals or abrasive materials.
7.2 Cuidado de la batería
To prolong battery life, avoid exposing the camera to extreme temperatures. If storing the camera for an extended period, ensure it is partially charged (around 50%) and recharge it every few months to prevent deep discharge.
7.3 actualizaciones de firmware
Periodically check the V380 Pro app for available firmware updates. Keeping your camera's firmware up-to-date ensures you have the latest features, security enhancements, and bug fixes.
8. Solución de problemas
| Problema | Posible solución |
|---|---|
| La cámara no se enciende. | Ensure the camera is fully charged. Connect it to a power source using the USB cable and check if the charging indicator light is on. |
| No se puede conectar a Wi-Fi. |
|
| Mala calidad de video o retraso. |
|
| No se reciben alertas de detección de movimiento. |
|
| La tarjeta SD no graba. |
|
9. Especificaciones
| Característica | Detalle |
|---|---|
| Número de modelo | Q18 |
| Resolución de captura de video | 2K (2560x1440) |
| Resolución de imágenes fijas efectiva | 5 MP |
| Viewángulo de ing | 160 grados |
| Protocolo de conectividad | Wi-Fi (solo 2.4 GHz) |
| Tipo de controlador | Aplicación V380 Pro |
| Fuente de poder | Alimentado por batería (iones de litio de 1800 mAh) |
| Duración de la batería | Approx. 6 hours continuous recording, 100 days standby |
| Rango de visión nocturna | Hasta 28 pies |
| Almacenamiento | Tarjeta Micro SD (hasta 128 GB, no incluida) |
| Formato de captura de video | Avión |
| Tipo de alerta | Solo movimiento (detección humana por IA) |
| Calificación de protección internacional | IP65 |
| Peso del artículo | 75 gramos (2.65 onzas) |
| Dimensiones del producto | 21.6 x 13.3 x 13.3 inches (packaging dimensions, actual camera is smaller) |
| Fabricante | Rettru |
10. Información de seguridad
- Do not expose the camera to extreme temperatures, direct sunlight for prolonged periods, or excessive moisture.
- Utilice únicamente el cable USB proporcionado para cargar.
- Mantenga la cámara y sus accesorios fuera del alcance de los niños y las mascotas.
- No intente desmontar ni modificar la cámara. Esto anulará la garantía y podría causar daños.
- Asegúrese de que la cámara esté instalada de forma segura para evitar que se caiga.
- Respect privacy laws and regulations when using surveillance equipment.
11. Garantía y soporte
For warranty information or technical support, please refer to the contact details provided with your purchase or visit the official Rettru webSitio. Conserve su recibo de compra como comprobante de compra para cualquier reclamación de garantía.