Introducción
This manual provides comprehensive instructions for the installation, operation, and maintenance of your CANDY RO14126DWMST-S Front-Load Washing Machine. Please read this manual carefully before using the appliance to ensure safe and efficient operation. Keep this manual for future reference.
1. Configuración e instalación
1.1 Desembalaje
Carefully remove all packaging materials. This includes the polystyrene base, plastic bags, and any protective films. It is crucial to remove all transport bolts located at the rear of the machine before use. Failure to do so can cause significant damage to the appliance.

Imagen 1.1: Frente view of the washing machine with the door open, illustrating the drum for unpacking.
1.2 Posicionamiento
Place the washing machine on a firm, flat surface. Ensure there is sufficient space around the appliance for ventilation and maintenance. Avoid placing it on carpets or other materials that might obstruct the ventilation openings at the base.

Imagen 1.2: General view of the washing machine for proper positioning.
1.3 Nivelación
Adjust the machine's feet to ensure it is perfectly level. A level machine reduces vibration and noise during operation. Use a spirit level to check stability in all directions.
1.4 Conexión de agua
Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure the connection is tight to prevent leaks. Do not reuse old hoses.
1.5 Conexión de drenaje
Securely attach the drain hose to a suitable drain pipe or place it over the edge of a sink, ensuring it is properly fixed to prevent displacement during draining.
1.6 Conexión eléctrica
Conecte el cable de alimentación a una toma de corriente con conexión a tierra. Asegúrese de que el voltagAsegúrese de que la corriente y la frecuencia coincidan con las especificaciones de la placa de características del aparato. No utilice cables alargadores ni adaptadores múltiples.
2. Instrucciones de funcionamiento
2.1 Panel de control terminadoview
The control panel features a program selector dial, a digital display, and various function buttons. The digital display shows program information, time remaining, and error codes.

Image 2.1: Digital control panel with program selector and function buttons.
2.2 Carga de la ropa
Open the washing machine door and load your laundry. Do not overload the machine; ensure there is enough space for clothes to tumble freely. Close the door firmly until it clicks.
2.3 Dispensador de detergente
Pull out the detergent drawer. It typically has three compartments: one for pre-wash detergent, one for main wash detergent, and one for fabric softener. Add the appropriate amount of detergent and softener according to the load size and program selected. Close the drawer gently.

Image 2.2: Detergent dispenser drawer with compartments for detergent and softener.
2.4 Selección del programa
Turn the program selector dial to choose one of the 15 available wash programs. The digital display will show the default settings for the selected program. You can adjust options like temperature and spin speed using the corresponding buttons.
2.5 Inicio de un ciclo
Once the program and options are selected, press the 'Start/Pause' button to begin the wash cycle. The machine will automatically proceed through the selected program.
2.6 Funciones inteligentes (aplicación hOn)
This washing machine is equipped with Wi-Fi and Bluetooth connectivity. Download the hOn app on your smartphone to access additional features, including over 40 extra programs, personalized advice, and remote control of your appliance. Follow the in-app instructions for pairing your device.
3. Mantenimiento
3.1 Limpieza del cajón de detergente
Regularly clean the detergent drawer to prevent detergent residue buildup. Pull out the drawer completely, rinse it under running water, and use a brush to remove any stubborn deposits. Reinsert the drawer.
3.2 Limpieza del filtro de drenaje
The drain filter should be cleaned periodically to ensure proper drainage and prevent blockages. Locate the filter cover at the bottom front of the machine. Open the cover, place a shallow container underneath to catch any residual water, and unscrew the filter. Clean the filter under running water, removing any lint or foreign objects. Screw the filter back in and close the cover.

Image 3.1: Drain filter compartment with the filter removed for cleaning.
3.3 Limpieza del tambor
To maintain hygiene and prevent odors, run a drum cleaning cycle periodically. Consult your hOn app or the machine's program list for a dedicated cleaning program, often using hot water and a descaling agent.
3.4 Limpieza exterior
Limpie las superficies exteriores de la lavadora con un paño suave y seco.amp paño. Evite utilizar limpiadores abrasivos o disolventes que puedan dañar el acabado.
4. Solución de problemas
Antes de ponerse en contacto con el servicio de atención al cliente, consulte la siguiente tabla para conocer los problemas comunes y sus soluciones.
| Problema | Posible causa | Solución |
|---|---|---|
| La máquina no arranca | Power cord not plugged in; Door not closed properly; Program not selected; 'Start/Pause' button not pressed. | Verifique la conexión eléctrica; Asegúrese de que la puerta esté cerrada; Seleccione un programa; Presione “Inicio/Pausa”. |
| No hay ingesta de agua | Grifo de agua cerrado; Manguera de entrada de agua doblada o bloqueada; Presión de agua demasiado baja. | Abra el grifo de agua; enderece la manguera, verifique si hay bloqueos; verifique la presión del agua de la casa. |
| El agua no drena | Manguera de drenaje doblada o bloqueada; filtro de drenaje bloqueado. | Straighten drain hose, check for blockages; Clean the drain filter (refer to Section 3.2). |
| Vibración / ruido excesivo | Machine not level; Transport bolts not removed; Uneven load in drum. | Adjust leveling feet; Remove transport bolts (refer to Section 1.1); Redistribute laundry evenly. |
| Malos resultados de lavado | Dosificación incorrecta de detergente; Sobrecarga; Programa incorrecto seleccionado. | Use correct detergent amount; Do not overload; Select appropriate program for fabric type and soil level. |
| Códigos de error en pantalla | Mal funcionamiento específico. | Refer to the hOn app or the full user manual for specific error code meanings and solutions. |
5. Especificaciones
| Característica | Detalle |
|---|---|
| Modelo | RO14126DWMST-S |
| Marca | DULCE |
| Capacidad | 12 kilogramos |
| Velocidad máxima de centrifugado | 1400 rpm |
| Clase de energía | A |
| Dimensiones del producto (Alto x Ancho x Profundidad) | 85 x 60 x 67 cm |
| Peso del artículo | 77 kilogramos |
| Color | Blanco |
| Material | Acero inoxidable, plástico, vidrio |
| Volumentage | 230 voltios |
| Nivel de sonido | 54 decibelios |
| Estilo de pantalla | CONDUJO |
| Número de programas | 15 (plus 40+ via hOn app) |
| Características especiales | Mix Power System, Wi-Fi + Bluetooth Connectivity, Steam Function |
| Método de instalación | Freestanding |
| Tipo de controles | Tocar |
6. Información de garantía
This CANDY washing machine is covered by a manufacturer's warranty. Please refer to the warranty card included with your appliance for specific terms, conditions, and duration of coverage. In case of a defect, you may be eligible for repair or replacement. A 14-day return policy from the date of delivery typically applies for eligible purchases.
7. Atención al cliente
For further assistance, technical support, or to schedule a service appointment, please visit the official CANDY website or contact their customer service department. You can find contact details on the CANDY websitio o en la documentación proporcionada con su aparato.
Official CANDY Websitio: www.candy-group.com