SECULINK C17-2MP
SECUEYE C17-2MP Dome Camera User Manual
Model: C17-2MP | Brand: SECULINK
Introducción
This manual provides comprehensive instructions for the installation, operation, and maintenance of your SECUEYE C17-2MP Dome Camera. This advanced security camera is designed for outdoor use, offering high-definition video, intelligent features, and robust weather resistance to ensure reliable surveillance.
Producto terminadoview
The SECUEYE C17-2MP Dome Camera is a versatile security solution featuring:
- Full HD 2MP: Produces brilliant 1080P video with crystal clear image quality. Advanced color night vision (premium LEDs and smart IR-Cut filter) ensures visibility up to 100ft (30m) even at night.
- Panorámica/Inclinación/Zoom: Ofrece una amplia viewing angle with horizontal 335-degree and vertical 90-degree rotation, plus 10x digital zoom. Easily controlled via the mobile app to view more details or a larger area.
- Floodlight and Sound Alarm: Built-in spotlights activate upon motion detection at night, complemented by a security siren for deterrence. Advanced human detection reduces false positives from moving cars or leaves.
- Seguimiento automático: Intelligently detects and tracks moving objects, automatically adjusting PTZ functions to follow them. Records tracking routes to a TF card and sends real-time alerts to your mobile phone.
- Wi-Fi de doble banda: Supports both 2.4 GHz and 5 GHz WiFi for optimal network performance. 2.4 GHz offers wider range, while 5 GHz ensures less interference, providing a high-speed and stable connection.
Contenido del paquete
Verifique que todos los artículos estén presentes en su paquete:
- SECUEYE C17-2MP Dome Camera
- Cargador
- Tornillos y anclajes de montaje
- Manual de usuario (este documento)
Guía de configuración
1. Instalación Física
La cámara está diseñada para montaje en pared. Elija una ubicación que proporcione una visibilidad óptima. viewcobertura y está dentro del alcance de su red Wi-Fi y una toma de corriente.

Image: The SECUEYE C17-2MP Dome Camera with its dual antennas, designed for wall mounting. A smartphone screen next to it shows the camera's live feed and 2.4G/5G Wi-Fi options.
- Prepare la superficie de montaje: Ensure the surface is stable and can support the camera's weight.
- Marcar los agujeros de perforación: Use the mounting template (if included) or the camera base to mark the positions for drilling.
- Perforar agujeros: Perfore agujeros piloto e inserte anclajes de pared si es necesario.
- Asegure la cámara: Attach the camera base to the wall using the provided screws.
- Conecte la electricidad: Plug the charger into the camera's power port and then into a power outlet.
2. Conexión de red
The camera supports dual-band Wi-Fi (2.4 GHz and 5 GHz) for flexible connectivity.

Image: A visual representation of the camera's dual-band Wi-Fi capability, indicating support for both 2.4GHz and 5GHz networks for optimal performance.
- Descargar la aplicación: Buscar "SECUEYE" in your mobile device's app store (iOS or Android) and download the official application.
- Crear una cuenta: Abra la aplicación y siga las instrucciones en pantalla para registrar una nueva cuenta.
- Agregar dispositivo: Tap the "+" icon or "Add Device" option in the app. Select your camera model.
- Conectarse a Wi-Fi: Follow the app's prompts to connect the camera to your Wi-Fi network. This typically involves scanning a QR code displayed on your phone with the camera or entering Wi-Fi credentials.
- Esperar la conexión: The camera will indicate a successful connection (e.g., a voice prompt or LED indicator change).
Operación de su cámara
1. Vivir View y control PTZ
Access the live video feed and control the camera's pan, tilt, and zoom functions directly from the SECUEYE mobile app.

Imagen: Un teléfono inteligente que muestra la transmisión en vivo. view from the camera, with on-screen controls for panning (left/right arrows) and tilting (up/down arrows) the camera's view.
Panorámica/inclinación: Desliza el dedo por la pantalla en vivo view screen in the app to rotate the camera horizontally (335°) and vertically (90°).
Zoom digital: Pellizque para acercar o alejar la imagen en vivo view to get a closer look at details (up to 10x digital zoom).
2. Seguimiento automático
Enable automatic tracking to have the camera follow detected moving objects within its field of view.

Image: Two individuals in a backyard, with red boxes indicating the camera's human movement tracking capability, showing it can follow subjects.
When activated, the camera will automatically adjust its pan and tilt to keep the detected object centered in the frame. Tracking routes are recorded to the TF card, and alerts are sent to your mobile phone.
3. Human Detection and Alerts
The camera utilizes advanced AI to distinguish human motion from other movements, reducing false alarms.

Image: An illustration of the AI Humanoid Detection feature, showing a person highlighted in red within the camera's view, with an alarm bell icon indicating an alert.
Configure alert settings in the app to receive instant notifications on your mobile device when human activity is detected. You can customize alarm time periods and sensitivity.
4. Visión nocturna
The camera offers both infrared (IR) and full-color night vision modes for clear monitoring in low-light conditions.

Image: A three-panel comparison showing the camera's night vision capabilities: Infrared Light (monochrome), White Light (illuminated), and Full Color Night (with ambient light and floodlight activation).
Visión nocturna IR: Provides clear black-and-white video up to 100ft (30m) in complete darkness.
Visión nocturna en color: Activates built-in spotlights upon motion detection at night to provide full-color video.
5. Audio bidireccional
Comuníquese con los visitantes o disuada a los intrusos utilizando el micrófono y el altavoz integrados en la cámara.

Image: A graphic illustrating the two-way audio feature, showing a person at a door with a package and speech bubbles indicating communication with the camera user.
Tap the microphone icon in the app to speak, and listen through the speaker.
6. Opciones de almacenamiento
La cámara admite almacenamiento local y en la nube para las fotos grabadas.tage.

Image: Icons representing memory card (TF card) and cloud storage options, indicating flexible recording solutions for the camera.
Almacenamiento de tarjeta TF: Insert a Micro SD card (up to 256GB, sold separately) into the designated slot on the camera for continuous or event-based recording.
Almacenamiento en la nube: Subscribe to the optional cloud storage service (sold separately) for secure, off-site backup of your video footage.
7. Compartir dispositivos
Share access to your camera's live feed and recordings with family members or trusted individuals through the SECUEYE app.

Image: A graphic showing a smartphone screen with multiple camera feeds, surrounded by user profile icons, illustrating the device sharing capability.
Navigate to the sharing settings in the app and invite others to view tu cámara.
Mantenimiento
1. Limpieza
Regularly clean the camera lens and housing to ensure optimal image clarity and performance. Use a soft, damp paño. No utilice productos químicos agresivos ni limpiadores abrasivos.
2. Actualizaciones de firmware
Periodically check the SECUEYE app for available firmware updates. Keeping your camera's firmware up-to-date ensures the latest features, security enhancements, and bug fixes.
3. Protección contra la intemperie
The camera is IP65 waterproof, designed to withstand various weather conditions.

Image: The camera shown in a rainy outdoor environment, with icons indicating its waterproof, cold-proof, and sunscreen properties, highlighting its IP65 weather resistance.
While robust, avoid directing high-pressure water jets directly at the camera.
Solución de problemas
| Asunto | Posible causa | Solución |
|---|---|---|
| La cámara no puede conectarse al Wi-Fi. | Incorrect Wi-Fi password; camera too far from router; router not dual-band compatible or 5GHz only selected. | Verify Wi-Fi password. Move camera closer to router. Ensure router supports 2.4GHz or select 2.4GHz band during setup. Reset camera and try again. |
| Mala calidad de imagen. | Lente sucia; ancho de banda de red bajo; iluminación insuficiente. | Clean the camera lens. Ensure stable Wi-Fi connection. Activate color night vision or add external lighting if needed. |
| Falsas alarmas frecuentes. | Sensitivity too high; non-human motion triggering alerts (e.g., pets, trees). | Adjust motion detection sensitivity in the app. Utilize human detection feature to filter out irrelevant motion. |
| No se puede grabar en la tarjeta TF. | Tarjeta TF llena o dañada; configuración de grabación incorrecta. | Format or replace the TF card. Check recording schedule and settings in the app. |
Especificaciones técnicas
| Característica | Especificación |
|---|---|
| Modelo | C17-2MP |
| Resolución | 2MP (1920x1080p Max) |
| Rango de movimiento horizontal y vertical | Horizontales 335°, Verticales 90° |
| Zoom digital | 10x |
| Rango de visión nocturna | Hasta 100 pies (30 m) |
| Conectividad | Dual-Band Wi-Fi (2.4GHz/5GHz), Wired Ethernet |
| Opciones de almacenamiento | Tarjeta Micro SD (hasta 256 GB), almacenamiento en la nube |
| Resistencia al agua | IP65 |
| Fuente de poder | 12 V CC |
| Temperatura de funcionamiento | -10 ° C a + 50 ° C (14 ° F a 122 ° F) |
| Compatibilidad de aplicaciones | SECUEYE (iOS, Android) |
Garantía y soporte
For warranty information and technical support, please refer to the official SECULINK webSitio web o contacte directamente con el servicio de atención al cliente. Conserve el recibo de compra para reclamaciones de garantía.
Fabricante: ENLACE SECUNDARIO
Websitio: Visit the SECULINK Store on Amazon
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