1. Introducción
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your Rettru C9 Wireless WiFi Battery Camera. Please read this manual thoroughly before using the device to ensure proper functionality and safety. The Rettru C9 is a compact, portable security camera designed for indoor and outdoor surveillance, featuring HD 1080P video, night vision, motion detection, and remote viewing capabilities via the V380Pro app.
2. Producto terminadoview
The Rettru C9 camera is designed for versatility and ease of use. Its small size allows for discreet placement, while its features provide comprehensive monitoring.
2.1 Contenido del paquete
Verifique que todos los artículos enumerados a continuación estén incluidos en su paquete:

Figure 1: Package Contents. Includes the camera unit, power cable, user guide, card reader, and rotating bracket.
- Rettru C9 Camera Unit
- Cable de alimentación USB
- Guía del usuario
- Lector de tarjetas
- Soporte giratorio
2.2 Funciones de la cámara
- Diseño compacto: Measuring approximately 1.5 x 1.3 x 0.5 inches, the C9 is designed for minimal visibility.
- Vídeo HD 1080P: Captura videos nítidostage.
- Visión nocturna: Equipped with 2 pcs of 940nm infrared LEDs for night vision up to 26 feet.
- Detección de movimiento: Intelligent motion detection with adjustable sensitivity and alarm notifications.
- Modo de alimentación dual: Built-in rechargeable lithium-ion battery (approx. 1.5 hours continuous recording) or continuous power via USB.
- Remoto Viewen: Access live video remotely via the V380Pro app on iOS/Android devices.
- Instalación flexible: Includes a 360-degree rotating stand for wall-mounted or surface-mounted placement.
3. Guía de configuración
Follow these steps to set up your Rettru C9 camera and connect it to your mobile device.
3.1 Carga de la cámara
Before initial use, fully charge the camera. Connect the camera to a USB power source (e.g., wall charger, power bank, computer USB port) using the provided USB cable. The charging indicator light will show the charging status.

Figure 2: Dual Power Supply. The camera can operate on its built-in battery or be continuously powered via a USB connection.
3.2 Instalación de la aplicación
- Descargar el V380Pro app from your device's app store (iOS App Store or Android Google Play Store).
- Instale la aplicación en su teléfono inteligente o tableta.
3.3 Conexión de la cámara a Wi-Fi
The camera supports 2.4GHz Wi-Fi networks only. Ensure your router is configured for 2.4GHz or has a mixed mode enabled.

Figure 3: Easy Installation Steps. Download the app, connect the device, and then connect to your Wi-Fi network.
- Open the V380Pro app and create an account or log in.
- Power on the C9 camera. Wait for the camera to initialize (usually indicated by a specific LED pattern or voice prompt).
- En la aplicación, toque el ícono '+' para agregar un nuevo dispositivo.
- Select the option for 'WiFi Smart Camera' or similar.
- Follow the on-screen instructions to connect the camera to your home Wi-Fi network. This typically involves selecting your Wi-Fi network (SSID) and entering the password.
- Once connected, you can name your camera and begin remote viewEn.
4. Instrucciones de funcionamiento
4.1 Remoto ViewEn
Después de una configuración exitosa, puede view live video from your camera anywhere in the world using the V380Pro app.
- Open the V380Pro app.
- Select your camera from the device list to access the live feed.
- Múltiples usuarios pueden view the camera feed simultaneously, and the app supports multiple terminals.

Figure 4: Phone App Real-Time Remote View. One camera can be accessed by multiple users and devices.
4.2 Detección de movimiento y alertas
The C9 camera features intelligent motion detection to alert you to activity.
- In the V380Pro app settings for your camera, locate the motion detection options.
- Adjust the sensor sensitivity manually to suit your environment and reduce false alarms.
- When motion is detected, the camera will send an alarm notification with images to your phone.
- You can log into the app to view El evento en tiempo real.

Figure 5: Motion Detection. The camera records only valid video upon detecting motion and sends alerts.
4.3 Visión nocturna
La cámara cambia automáticamente al modo de visión nocturna en condiciones de poca luz.
- The C9 camera is equipped with 940nm infrared LEDs.
- Night vision provides clear black and white footagy hasta 26 pies (8 metros).

Figure 6: Enhanced Night Vision. Provides clear visibility in low-light conditions up to 26 feet.
4.4 Instalación y colocación
The camera's small size and included rotating stand offer flexible placement options.

Figure 7: Flexible Placement. The 360-degree rotating stand allows for versatile mounting on surfaces or walls.
- Use the rotating bracket for wall-mounted or surface-mounted installations.
- Its compact size allows it to be placed discreetly on shelves, desks, or hidden within objects.
5. Mantenimiento
Proper maintenance ensures the longevity and optimal performance of your Rettru C9 camera.
- Limpieza: Utilice un paño suave y seco para limpiar la lente y el cuerpo de la cámara. Evite usar limpiadores líquidos o materiales abrasivos.
- Cuidado de la batería: For optimal battery life, avoid fully discharging the battery frequently. Recharge the camera regularly, especially if it will be stored for an extended period.
- Actualizaciones de firmware: Check the V380Pro app periodically for any available firmware updates for your camera. Keeping the firmware updated can improve performance and add new features.
- Almacenamiento: Cuando no esté en uso, guarde la cámara en un lugar fresco y seco, alejado de la luz solar directa y de temperaturas extremas.
6. Solución de problemas
If you encounter issues with your Rettru C9 camera, refer to the following common solutions.
| Problema | Posible causa | Solución |
|---|---|---|
| Camera fails to connect to Wi-Fi or app. | Incorrect Wi-Fi password; 5GHz Wi-Fi network; camera too far from router; temporary network issue. | Ensure correct 2.4GHz Wi-Fi password. Move camera closer to router. Restart router and camera. Re-attempt connection process in the V380Pro app. |
| Corta duración de la batería. | Continuous recording; frequent motion detection; aging battery. | Ensure camera is fully charged. Use continuous power via USB for extended operation. Adjust motion detection sensitivity to reduce unnecessary recordings. |
| Poor video quality or disconnections. | Weak Wi-Fi signal; network congestion; camera too far from router. | Improve Wi-Fi signal strength (e.g., use a Wi-Fi extender). Reduce network congestion. Move camera closer to the router. |
| Las alertas de detección de movimiento son demasiado frecuentes o no funcionan. | Sensitivity set too high/low; incorrect detection zone. | Adjust motion detection sensitivity in the app. Configure specific detection zones if available. Ensure notifications are enabled on your phone. |
| Cannot access camera (e.g., 'wrong password' error). | Incorrect app login credentials; camera password reset. | Verify your V380Pro app login details. If the camera has its own password, ensure it's correct. If issues persist, try resetting the camera to factory defaults (refer to app for specific instructions) and re-pairing. |
7. Especificaciones
Detailed technical specifications for the Rettru C9 Wireless WiFi Battery Camera.
| Característica | Detalle |
|---|---|
| Número de modelo | USA-Heima-PRO New-JIAN-00003 |
| Resolución de vídeo efectiva | 1080P |
| Velocidad de cuadros | 30 cuadros por segundo |
| Viewángulo de ing | 160 grados |
| Tecnología de conectividad | Inalámbrico (Wi-Fi) |
| Frecuencia de Wi-Fi | Solo 2.4 GHz |
| Fuente de poder | Battery Powered (Built-in Lithium-ion) / USB Plug-in |
| Duración de la batería (grabación continua) | Aproximadamente 1.5 horas |
| Rango de visión nocturna | Hasta 26 pies (8 metros) |
| Características especiales | HD Resolution, Local Recording, Motion Sensor, Night Vision, Portable |
| Uso en interiores y exteriores | Indoor, Outdoor (IP65 Waterproof Rating) |
| Dispositivos compatibles | iOS/Android Phone/Window/Mac PC |
| Tipo de controlador | Aplicación V380 Pro |
| Dimensiones del artículo | 1.5 x 1.3 x 0.5 pulgadas |
| Color | Negro |
8. Garantía y soporte
8.1 Información de garantía
For specific warranty details, please refer to the product packaging or contact Rettru customer support directly. Warranty terms typically cover manufacturing defects for a specified period from the date of purchase.
8.2 Atención al cliente
If you require further assistance or have questions not covered in this manual, please contact Rettru customer support. You can usually find contact information on the product packaging, the official Rettru website, or within the V380Pro application.