Introducción
Welcome to your new Candy Smart CSTG 28TMV5/1-S Top Load Washing Machine. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your appliance. Please read this manual thoroughly before using the washing machine and keep it for future reference.

Imagen: Frente view of the Candy Smart CSTG 28TMV5/1-S Top Load Washing Machine.
Información de seguridad
Para evitar lesiones personales o daños al aparato, observe siempre las siguientes precauciones de seguridad:
- Lea todas las instrucciones antes de usar.
- Mantenga a los niños y las mascotas alejados del aparato durante su funcionamiento.
- Do not operate the washing machine if the power cord is damaged. Contact qualified service personnel.
- Asegúrese de que el aparato esté correctamente conectado a tierra para evitar descargas eléctricas.
- No lave artículos que hayan sido limpiados, lavados, remojados o manchados con sustancias combustibles o explosivas.
- Desenchufe siempre el aparato antes de limpiarlo o realizar cualquier mantenimiento.
- Do not attempt to repair or replace any part of your washing machine unless specifically recommended in this manual.
Configuración e instalación
Proper installation is crucial for the performance and longevity of your washing machine. The following items are included in the box:
- Lavadora de carga superior
- Manguera de drenaje
- Cable de alimentación
- Manual de instrucciones
1. Desembalaje
Retire con cuidado todos los materiales de embalaje. Importante: Locate and remove the four transit bolts (shipping bolts) from the rear of the machine. These bolts secure the drum during transport and must be removed before operation to prevent severe vibration and damage.

Image: Illustration of transit bolts on the rear of a washing machine, which must be removed before use.
2 Colocación
Place the washing machine on a firm, level surface. Ensure there is adequate space around the machine for ventilation and access. Adjust the leveling feet until the machine is stable and does not wobble.

Image: Dimensions of the Candy Smart Top Load Washing Machine (41cm width, 60cm depth, 86cm height).
3. Conexión de agua
Connect the water inlet hose to a cold water tap. Ensure all connections are tight to prevent leaks. Position the drain hose into a standpipe or laundry tub, ensuring it is securely fastened and allows for proper drainage.
4. Conexión eléctrica
Conecte el cable de alimentación a una toma de corriente con conexión a tierra. No utilice alargadores ni adaptadores.
5. Ciclo de lavado inicial
Before washing clothes, run an empty wash cycle (e.g., a quick wash program) without detergent to clean the drum and internal components.
Instrucciones de funcionamiento
Your Candy Smart washing machine is designed for ease of use. Familiarize yourself with the control panel and its functions.

Imagen: Detallada view del panel de control, mostrando la pantalla digital y el selector de programas.
1. Carga de la ropa
Open the top lid using the Gentle Opening mechanism. Load laundry into the drum, ensuring not to exceed the 8 kg capacity. Overloading can affect wash performance and damage the machine.
2. Agregar detergente
Añada la cantidad adecuada de detergente y suavizante a sus respectivos compartimentos en el cajón dispensador. Consulte las dosis recomendadas en el envase del detergente.
3. Seleccionar un programa
Turn the program selector dial to choose one of the 17 available wash cycles. The digital display will show the default settings for the selected program. Available programs include:
- Perfect Cotton 59'
- Colors and Mixed 59'
- Delicates 59'
- Sport Plus 39'
- Rapid cycles (14', 30', 44')
- Hygienic Cycle
Additional cycles can be accessed via the Candy Simply-Fi App using NFC technology.
4. Ajuste de opciones
Use the tactile buttons on the digital display to adjust options such as spin speed (up to 1200 RPM), temperature, or to activate the 24-hour delayed start function. The KG Detector automatically adjusts water and energy consumption based on the load size.
5. Iniciando el ciclo
Press the Start/Pause button to begin the wash cycle. The machine will lock the lid and start filling with water.
6. Smart Features (NFC & Voice Assistant)
Your washing machine is equipped with NFC technology and voice assistant compatibility. Download the Candy Simply-Fi App to your smartphone. Follow the in-app instructions to connect your device and access additional programs, diagnostics, and remote control features.


Image: Icons illustrating NFC connectivity and smart control via a smartphone app.
Mantenimiento
El mantenimiento regular garantiza un rendimiento óptimo y prolonga la vida útil de su lavadora.
1. Limpieza del exterior
Limpie las superficies exteriores con un paño suave, damp Paño. No utilice limpiadores abrasivos ni disolventes.
2. Limpieza del dispensador de detergente
Retire y limpie periódicamente el cajón dispensador de detergente para evitar la acumulación de residuos. Enjuáguelo con agua corriente y vuelva a colocarlo.
3. Limpieza del filtro de la bomba de drenaje
The drain pump filter should be cleaned regularly to prevent blockages. Refer to the detailed instructions in the full manual for safe access and cleaning procedures. Always drain residual water before opening the filter cover.
4. Limpieza del tambor
Run a maintenance wash cycle (e.g., a hot wash with a specialized washing machine cleaner) periodically to prevent odors and mold buildup in the drum.
Solución de problemas
If you encounter issues with your washing machine, consult the following common troubleshooting tips:
| Problema | Posible causa | Solución |
|---|---|---|
| La máquina no arranca | Power cord unplugged, door not closed properly, program not selected, delayed start active. | Check power connection, ensure lid is fully closed, select a program, check for delayed start setting. |
| Sin llenado de agua | Grifo de agua cerrado, manguera de entrada doblada, presión de agua demasiado baja. | Abra el grifo de agua, enderece la manguera y verifique el suministro de agua. |
| El agua no drena | Manguera de drenaje doblada o bloqueada, filtro de la bomba de drenaje obstruido. | Check and clear drain hose, clean drain pump filter. |
| Vibración / ruido excesivo | Pernos de tránsito no retirados, máquina no nivelada, carga desigual. | Ensure transit bolts are removed. Level the machine using adjustable feet. Redistribute laundry inside the drum. |
| Malos resultados de lavado | Overloading, incorrect detergent dosage, wrong program selected. | Reduce load size, adjust detergent amount, select appropriate wash program. |
For error codes displayed on the digital screen or more complex issues, refer to the full user manual available via the Candy Simply-Fi App or the manufacturer's websitio.
Presupuesto
Key technical specifications for the Candy Smart CSTG 28TMV5/1-S Washing Machine:
| Característica | Especificación |
|---|---|
| Número de modelo | 31019930 |
| Marca | Dulce |
| Capacidad | 8 kilogramos |
| Velocidad máxima de centrifugado | 1200 RPM |
| Tipo de carga | Carga superior |
| Dimensiones (D x W x H) | 60 cm x 41 cm x 86 cm |
| Peso | 58 kilogramos |
| Color | Blanco |
| Tipo de control | Tactile Digital Display |
| Características especiales | 17 Programs, Gentle Touch Opening, Inverter Motor, Mix Power System+, NFC Technology, Voice Assistant, KG Detector, 24H Delayed Start |
| Material | Plástico |
| Nivel de ruido (giro) | 77 dB |
Garantía y soporte
Your Candy Smart CSTG 28TMV5/1-S Washing Machine comes with a manufacturer's warranty. Please refer to the warranty card included with your purchase or visit the official Candy websitio para conocer los términos y condiciones detallados.
Para asistencia técnica, repuestos o solicitudes de servicio, contacte con el servicio de atención al cliente de Candy. La información de contacto suele encontrarse en la página web del fabricante. websitio o en la documentación completa del producto.
Recursos en línea: For the most up-to-date information, FAQs, and digital copies of manuals, visit the official Tienda de dulces or the main Candy websitio.