Thomson 50QG6C14

Manual de usuario del televisor inteligente THOMSON QLED Plus de 50 pulgadas con Google

Modelo: 50QG6C14

Introducción

This manual provides essential information for setting up, operating, and maintaining your new THOMSON 50-inch QLED Plus Google Smart TV. Please read these instructions carefully before using your television and retain them for future reference.

Información importante de seguridad

Always follow basic safety precautions when using this product to reduce the risk of fire, electric shock, and injury to persons. Keep the TV away from moisture, direct sunlight, and heat sources. Ensure proper ventilation. Do not block ventilation openings. Use only attachments/accessories specified by the manufacturer.

Contenido del paquete

Before installation, check that all items listed below are included in the package:

  • THOMSON 50-inch QLED Plus Google Smart TV (Model 50QG6C14)
  • Mando a distancia
  • Cable de alimentación
  • Manual de usuario (este documento)
  • Stand (if applicable, check packaging for assembly instructions)
  • AA Batteries for Remote Control
Frente view of the THOMSON 50-inch QLED Plus Google Smart TV

Imagen: Frente view of the THOMSON 50-inch QLED Plus Google Smart TV, showcasing its slim bezels and integrated front speaker.

Configuración

1. Colocación del soporte (opcional)

If you are not wall-mounting your TV, you will need to attach the included stand. Place the TV face down on a soft, flat surface to prevent screen damage. Align the stand with the mounting holes on the bottom of the TV and secure it with the provided screws. Refer to the separate stand assembly guide for detailed instructions if included.

2. Montaje en pared (opcional)

Your TV supports VESA wall mounts with a 200 x 200 mm standard. Use M6 screws (not included) with a length appropriate for your specific wall mount. Consult a professional for wall mounting to ensure safety and proper installation.

3. Conexión de dispositivos

Connect your external devices such as cable boxes, Blu-ray players, gaming consoles, or sound systems to the TV's ports. The TV features multiple connectivity options:

  • Puertos HDMI (x2): Para dispositivos de audio y vídeo de alta definición.
  • USB Ports (x3: 2x USB 2.0, 1x USB 3.0): Para conectar dispositivos de almacenamiento USB u otros periféricos.
  • Entrada de antena/cable: Para conectar una antena o señal de TV por cable.
  • Ranura CI+: Para que los módulos de acceso condicional (CAM) descifren canales cifrados.
  • Salida de audio digital óptica: Para conectar a sistemas de audio externos.
Atrás view of the THOMSON 50-inch QLED Plus Google Smart TV showing various input ports

Imagen: Trasera view of the THOMSON 50-inch QLED Plus Google Smart TV, highlighting the arrangement of HDMI, USB, and other connectivity ports.

4. Encendido

Insert the provided AA batteries into the remote control, observing the correct polarity. Connect the power cable to the TV and then to a wall outlet. Press the power button on the remote control or on the TV itself to turn it on. Follow the on-screen instructions for initial setup, including language selection, network connection (Wi-Fi), and Google account login.

THOMSON Smart TV remote control

Image: The remote control for the THOMSON Smart TV, featuring dedicated buttons for various functions and streaming services.

Operación de su televisor

Funciones básicas

  • Encendido/apagado: Utilice el botón de encendido del control remoto o del televisor.
  • Control de volumen: Utilice los botones subir/bajar volumen del control remoto.
  • Selección de canal: Utilice los botones de canal arriba/abajo o el teclado numérico.
  • Fuente de entrada: Press the "Input" button on the remote to switch between HDMI, Tuner, and other sources.

Google Smart TV Features

Your THOMSON TV comes with Google Smart TV, offering access to a vast library of content and smart features:

  • Servicios de transmisión: Access popular apps like Netflix, Prime Video, YouTube, Disney+, and Canal+ directly from your TV.
  • Asistente de Google: Use voice commands via the remote control to search for content, get recommendations, control smart home devices, and more. Press the Google Assistant button on your remote to activate.
  • Chromecast integrado: Cast photos, videos, and music from your compatible smartphone, tablet, or computer directly to your TV screen. Ensure your device and TV are connected to the same Wi-Fi network.
  • Tienda de aplicaciones: Download additional applications from the Google Play Store to customize your TV experience.

Configuración de imagen y sonido

Navigate to the TV's settings menu to adjust picture and sound preferences. Your TV features:

  • Tecnología QLED: Delivers vibrant and realistic colors.
  • Resolución 4K UHD: Provides crystal-clear images with four times the resolution of Full HD.
  • HDR10 y Dolby Vision: Enhances contrast, brightness, and color accuracy for compatible content.
  • Audio Dolby Atmos: Offers an immersive, dynamic sound experience through the integrated front speaker.

Conectividad Bluetooth

Connect Bluetooth-enabled devices such as headphones or speakers to your TV for a personalized audio experience. Go to the TV's settings menu, select "Remotes & Accessories," and then "Add accessory" to pair new devices. Ensure your Bluetooth device is in pairing mode.

Mantenimiento

Limpiar tu televisor

  • Pantalla: Limpie suavemente la pantalla con un paño suave que no deje pelusa. Para manchas difíciles, limpie ligeramenteampEnjuague el paño con agua o un limpiador de pantallas específico. Nunca rocíe el limpiador directamente sobre la pantalla.
  • Marco: Utilice un paño suave y seco para limpiar el marco y el soporte del televisor.
  • General: Desenchufe siempre el televisor de la toma de corriente antes de limpiarlo. Evite usar limpiadores abrasivos, ceras o disolventes.

Actualizaciones de software

Your Google Smart TV may receive periodic software updates to improve performance and add new features. Ensure your TV is connected to the internet. You can check for updates manually in the settings menu under "System" > "About" > "System update."

Solución de problemas

Si tiene problemas con su televisor, consulte los siguientes problemas y soluciones comunes:

ProblemaPosible solución
No hay energía / el televisor no enciendeCheck if the power cable is securely connected to both the TV and the wall outlet. Ensure the wall outlet is functioning. Try pressing the power button on the TV itself.
Sin imagen / Mala calidad de imagenVerify the correct input source is selected. Check all cable connections (HDMI, antenna). Adjust picture settings (brightness, contrast, sharpness). If using an antenna, check its connection and position.
Sin sonido / Sonido bajoIncrease the volume. Check if the TV is muted. Verify audio cable connections if using external speakers. Check audio output settings in the TV menu.
El control remoto no funcionaReplace the batteries in the remote control. Ensure there are no obstructions between the remote and the TV. Re-pair the Bluetooth remote if necessary (refer to operating instructions).
Problemas de conexión wifiEnsure your Wi-Fi router is on and working. Restart the router and the TV. Re-enter the Wi-Fi password in the TV's network settings. Move the TV closer to the router if possible.
Bluetooth audio issues (e.g., low volume, short range)Ensure the Bluetooth device is fully charged and within close proximity to the TV (recommended range is typically within 5 meters). Check the volume levels on both the TV and the Bluetooth device. Try re-pairing the device. If issues persist, test with another Bluetooth device to determine if the problem is with the TV or the accessory.
Las aplicaciones no se cargan o se bloqueanCheck your internet connection. Try restarting the TV. Clear the cache for the problematic app in the TV's app settings. Ensure the TV's software is up to date.

Presupuesto

CaracterísticaDetalle
Nombre del modelo50QG6C14
MarcaThomson
Tamaño de pantalla50 pulgadas (126.7 cm)
Tecnología de visualizaciónLED Q
Resolución4K UHD (3840x2160)
Frecuencia de actualización60 Hz
Compatibilidad con HDRHDR10, Dolby Vision
Sistema operativoAndroid TV (Google Smart TV)
Funciones inteligentesGoogle Assistant, Chromecast Built-in, Internet Applications (Netflix, Prime Video, YouTube, Disney+, Canal+)
Tecnología de audioDolby Audio, Dolby Atmos
Descripción del oradorIntegrated Front Speaker
ConectividadWi-Fi, Bluetooth 5.1, HDMI (x2), USB (x3: 2x USB 2.0, 1x USB 3.0), CI+, Triple-Tuner (Cable/Satellite/Antenna)
Estándar de montaje VESA200 x 200 mm
Dimensiones (Ancho x Alto x Profundidad)111 cm x 71 cm x 8 cm (sin soporte)
Peso11.7 kg (sin soporte)
Fuente de alimentación22 VAC 5 Hz
Pilas del mando a distanciaPilas alcalinas AA
ColorNegro
Año del modelo2025

Información de garantía

Your THOMSON 50QG6C14 QLED Plus Google Smart TV comes with a Garantía limitada de 3 años. This warranty covers manufacturing defects and ensures a clear image without dead pixels (A+ panel). For warranty claims or detailed terms and conditions, please refer to the warranty card included with your product or contact Thomson customer support.

Spare parts availability in the EU is guaranteed for 3 years.

Atención al cliente

If you require further assistance or have questions not covered in this manual, please contact Thomson customer support. You can typically find contact information on the manufacturer's official websitio o en el embalaje del producto.

For online resources and frequently asked questions, visit the official Thomson support page.

© 2025 Thomson. Todos los derechos reservados.

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