AT&T Internet Air 5G Gateway NCM1120D2 User Manual

1. Másview

The AT&T Internet Air 5G Gateway (Model NCM1120D2) provides ultra-fast internet connectivity powered by AT&T's 5G network. Designed for business internet data plans, this gateway is Wi-Fi 7 Ready, offering lower latency and increased bandwidth for multiple devices. Its plug-and-play design allows for quick internet access, and an intuitive web interfaz de usuario (Web UI) enables easy network customization. The device supports 4G LTE bands 2, 4, 5, 12, 14, 29, 30, 66, and 5G bands n2, n5, n14, n30, n66, n77. Please note that a Nano SIM card and associated services are not included and must be obtained separately from AT&T.

2. Contenido del paquete

Asegúrese de que todos los artículos estén presentes en su paquete:

• AT&T Internet Air 5G Gateway (Model NCM1120D2)
• Adaptador de corriente

Note: A Nano SIM card and an active AT&T Business Data Plan are required for operation and are not included in this package.

3. Disposición del dispositivo

Familiarize yourself with the physical components and indicators of your AT&T Internet Air 5G Gateway.

Figura 1: Delantero y trasero View con componentes etiquetados

Indicadores del panel frontal:

• LED 5G: Indica el estado de la red 5G.
• LED 4G: Indicates 4G LTE network status.
• LED WiFi: Indica actividad de la red Wi-Fi.
• LED DEL SISTEMA: Indica el estado general del sistema.

Puertos y botones del panel trasero:

• External Antenna Ports (ANT): Two SMA connectors for optional external antennas.
• Botón WPS: Para configuración protegida Wi-Fi.
• 2.5 GbE LAN Port (1): High-speed Ethernet port.
• 1 GbE LAN Ports (2, 3, 4): Standard Ethernet ports.
• Puerto de alimentación de CC: Se conecta al adaptador de corriente.
• Botón de reinicio de fábrica: Botón empotrado para restaurar la configuración predeterminada de fábrica.
• SIM Card Cover: Protects the SIM card slot.
• Ranura para tarjeta SIM: Para insertar la tarjeta Nano SIM.
• Respiradero: For device cooling.

4. Configuración

Follow these steps to set up your AT&T Internet Air 5G Gateway:

1. Insertar tarjeta Nano SIM:
   • Locate the SIM Card Cover on the rear panel.
   • Retire con cuidado la cubierta.
   • Insert your activated Nano SIM card into the SIM Card Slot with the gold contacts facing down and the notched corner aligned correctly.
   • Replace the SIM Card Cover securely.
   

   Figure 2: Inserting the Nano SIM Card

2. Conecte el adaptador de corriente:
   • Plug the provided power adapter into the DC Power Port on the rear of the gateway.
   • Conecte el otro extremo del adaptador de corriente a un tomacorriente de pared.
3. Power On and Initial Boot:
   • The gateway will automatically power on.
   • Wait for the SYSTEM LED on the front panel to turn solid white, indicating the device is ready.
   • Observe the 5G and 4G LEDs. A solid white light on either indicates a successful cellular connection.
4. Colocación óptima:
   • Place the gateway in an open area, away from obstructions, and preferably near a window for optimal cellular signal reception.
   • Avoid placing it near large metal objects, concrete walls, or other electronic devices that may cause interference.
5. Conectar dispositivos:
   • Wifi: Use the Wi-Fi network name (SSID) and password found on the device label or in the Web UI to connect your wireless devices.
   • Ethernet: For wired connections, plug an Ethernet cable from your device into any of the LAN ports on the rear of the gateway.

5. Instrucciones de funcionamiento

Comprensión de los indicadores LED:

• Solid White (SYSTEM): Gateway is powered on and operating normally.
• Solid White (5G/4G): Connected to 5G or 4G LTE network.
• Solid White (WiFi): Wi-Fi is active and devices are connected.
• Flashing (Any LED): Indicates activity or a specific status (refer to the full online manual for detailed flashing codes).
• No Light (Any LED): Feature is off or not connected.

Accediendo a la Web Interfaz de usuario:

El Web UI allows for advanced configuration and monitoring of your gateway.

1. Connect a device to the gateway via Wi-Fi or Ethernet.
2. Abrir una web browser and enter the default gateway IP address (usually 192.168.1.254 or similar, check the device label).
3. Enter the administrator password (found on the device label) to log in.
4. Desde Web Interfaz de usuario, puedes:
   • Cambiar el SSID y la contraseña de Wi-Fi.
   • Configure advanced network settings (e.g., port forwarding, firewall).
   • Monitor connected devices and data usage.
   • Actualice el firmware.

Configuración protegida Wi-Fi (WPS):

For quick and easy connection of WPS-compatible devices:

1. Press the WPS button on the rear of the gateway.
2. Dentro de dos minutos, active WPS en su dispositivo cliente.
3. Los dispositivos se conectarán automáticamente.

6. Mantenimiento

• Limpieza: Utilice un paño suave y seco para limpiar el exterior de la puerta de enlace. No utilice limpiadores líquidos ni aerosoles.
• Ventilación: Ensure the gateway's vents are not obstructed to prevent overheating. Maintain adequate airflow around the device.
• Actualizaciones de firmware: Compruebe e instale periódicamente las actualizaciones de firmware a través de Web Interfaz de usuario para garantizar un rendimiento y seguridad óptimos.
• Reiniciando: If you experience connectivity issues, try restarting the gateway by unplugging the power adapter for 10 seconds and then plugging it back in.

7. Solución de problemas

• Sin conexión a Internet:
  • Check if the 5G or 4G LED is solid white. If not, reposition the gateway for better signal.
  • Ensure your Nano SIM card is correctly inserted and activated with an AT&T Business Data Plan.
  • Reinicie la puerta de enlace.
• Velocidad lenta de Internet:
  • Verify optimal gateway placement.
  • Check for network congestion (too many devices connected or high data usage).
  • Ensure your devices are using the appropriate Wi-Fi band (5GHz for faster speeds, 2.4GHz for wider range).
• Desconexiones de Wi-Fi:
  • Compruebe si hay interferencias de otros dispositivos electrónicos.
  • Ensure your device is within the Wi-Fi range.
  • Actualice los controladores de Wi-Fi de su dispositivo.
• Restablecimiento de fábrica: If issues persist, a factory reset can resolve many problems. Use a paperclip or similar pointed object to press and hold the recessed Factory Reset Button on the rear panel for about 10 seconds until the LEDs flash. This will erase all custom settings.

8. Especificaciones

9. Garantía y soporte

This product is sold as 'Amazon Renewed'. For warranty information and support related to the renewed condition of the device, please refer to the Amazon Renewed program terms and conditions.

For service-related inquiries, data plans, or technical support specific to AT&T Internet Air 5G services, please contact AT&T customer support directly.

You can find additional support resources and the full user manual by visiting the AT&T support website or contacting their customer service.