1. Información de seguridad
Read all safety warnings and instructions carefully before installing, operating, or performing maintenance on this heat pump system. Failure to follow these instructions may result in property damage, personal injury, or death.
- Se requiere instalación profesional: This system must be installed by a qualified HVAC technician. Improper installation can lead to electric shock, fire, or water leakage.
- Seguridad eléctrica: Ensure the power supply is disconnected before performing any service or maintenance. All electrical wiring must comply with local and national electrical codes.
- Manejo de refrigerante: This system uses R-454B refrigerant. Only qualified personnel should handle refrigerants. Improper handling can cause environmental damage or personal injury.
- Bordes afilados: Be cautious of sharp edges on metal parts during installation and maintenance. Wear appropriate protective gear, including gloves and safety glasses.
- Peso: The components of this system are heavy. Use proper lifting techniques and equipment to prevent injury.
2. Producto terminadoview
The ACiQ 5 Ton 16 SEER2 Central Inverter Heat Pump System is designed to provide efficient heating and cooling for residential applications. This system features advanced inverter technology and is capable of operating in extreme temperatures.
Características principales:
- Tecnología inversora: Adjusts power output based on demand for precise temperature control, reduced energy consumption, and quiet operation.
- Tecnología de calor extremo: Provides reliable heating down to -22°F and cooling up to 122°F.
- R-454B Refrigerant: Utilizes an eco-friendly refrigerant.
- Multi-Positional Air Handler: Supports upflow, downflow, and horizontal installation configurations.
- Funcionamiento silencioso: Engineered for low noise levels (34.5 Decibels).
- Construcción duradera: Features an aluminum coil and fiberglass-free insulation.
- Control inteligente Compatible with Wi-Fi thermostats and app control.
Componentes del sistema:
- Outdoor Condenser Unit (Heat Pump)
- Unidad de tratamiento de aire interior
- 20kW Back-up Heat Kit
- 50' Install Kit (Line set, gauge electrical whip, 60A non-fused disconnect switch, Wi-Fi thermostat, surge protector, CPS charging adapter, wall sleeve)

Figure 1: ACiQ 5 Ton Heat Pump System showing the outdoor condenser and indoor air handler with approximate dimensions.
3. Directrices de instalación
Installation of this ACiQ heat pump system requires specialized tools and knowledge. It is mandatory that installation be performed by a certified HVAC professional to ensure proper function, safety, and warranty validity.
3.1 Selección del sitio
- Unidad exterior: Select a location with adequate airflow, away from obstructions, and on a stable, level surface. Ensure sufficient clearance for maintenance.
- Unidad interior (manejador de aire): The multi-positional design allows for flexible installation in upflow, downflow, or horizontal configurations. Ensure the chosen location provides proper ductwork connection and condensate drainage.

Figure 2: The indoor air handler unit can be installed in upflow, downflow, or horizontal positions to suit various home layouts.
3.2 Componentes del kit de instalación
The included 50' Install Kit contains essential items for a complete setup:
- Line Set (50 feet)
- Gauge Electrical Whip
- 60A Non-Fused Disconnect Switch
- Termostato Wi-Fi
- Surge Protector
- Adaptador de carga CPS
- Manga de la pared
Refer to the detailed installation manual provided with the physical product for specific wiring diagrams, refrigerant charging procedures, and ductwork connections.
4. Instrucciones de funcionamiento
The ACiQ heat pump system offers flexible control options for optimal comfort.
4.1 Wi-Fi Thermostat and App Control
The system can be controlled via the included Wi-Fi thermostat or through the dedicated ACiQ Smart Home mobile application. The app allows for remote monitoring and adjustment of temperature settings, fan speed, and operating modes (Cool, Heat, Dry, Fan, Auto).

Figure 3: Control your ACiQ system using the Wi-Fi thermostat or the ACiQ Smart Home mobile application.
Modos de funcionamiento de 4.2
- Modo frío: Proporciona enfriamiento para mantener la temperatura establecida.
- Modo calor: Provides heating to maintain the set temperature. The Extreme Heat Technology ensures effective heating even in very cold conditions.
- Modo seco: Reduce la humedad en el aire.
- Modo de ventilador: Hace circular el aire sin calentar ni enfriar.
- Modo automático: Automatically switches between heating and cooling to maintain the desired temperature.

Figure 4: The ACiQ system is designed for effective cooling in temperatures up to 122°F.

Figure 5: The ACiQ system provides reliable heating in temperatures as low as -22°F.
5. Mantenimiento
Regular maintenance ensures the longevity and efficient operation of your ACiQ heat pump system. Always disconnect power before performing any maintenance.
5.1 Limpieza/reemplazo del filtro de aire
Check and clean or replace the air filter in the indoor air handler unit monthly, or more frequently if the system is used heavily or in dusty environments. A dirty filter restricts airflow and reduces efficiency.
5.2 Limpieza de la unidad exterior
Keep the outdoor condenser unit free from debris such as leaves, dirt, and grass clippings. Ensure the coils are clean for optimal heat exchange. The system features a self-cleaning function to help maintain coil cleanliness.
5.3 Inspección profesional
Schedule annual inspections and maintenance with a qualified HVAC technician. They can check refrigerant levels, electrical connections, and overall system performance.
6. Solución de problemas
Antes de contactar con el servicio de atención al cliente, vuelva aview Los siguientes problemas comunes y soluciones:
| Problema | Posible causa | Solución |
|---|---|---|
| El sistema no se enciende | No power, thermostat settings incorrect, safety switch tripped. | Check circuit breaker, ensure disconnect switch is ON, verify thermostat settings. |
| Calefacción/refrigeración insuficiente | Dirty air filter, blocked outdoor unit, low refrigerant, incorrect thermostat setting. | Clean/replace air filter, clear debris from outdoor unit, check thermostat. Contact technician for refrigerant issues. |
| Ruidos inusuales | Piezas sueltas, obstrucción del ventilador, problema del compresor. | Inspect for loose panels or debris. If noise persists, contact a qualified technician. |
| Fuga de agua | Clogged condensate drain line, improper installation. | Check and clear condensate drain. If issue persists, contact a qualified technician. |
For issues not listed here or if troubleshooting steps do not resolve the problem, contact a qualified HVAC technician or ACiQ customer support.
7. Especificaciones
Detailed technical specifications for the ACiQ 5 Ton 16 SEER2 Central Inverter Heat Pump System (Model B0DHF3WW73).
| Especificación | Valor |
|---|---|
| Marca | ACiQ |
| Número de modelo | B0DHF3WW73 |
| Capacidad | 5 toneladas (60,000 BTU) |
| Potencia de enfriamiento | 54,000 unidades térmicas británicas |
| Índice de eficiencia energética estacional (SEER2) | 16.0 |
| Nivel de ruido | 34.5 decibelios |
| Refrigerante | R-454B |
| Fuente de poder | Eléctrico con cable |
| Tipo de inversor | Tiene inversor |
| Tipo de instalación | Sistema dividido |
| Tipo de compresor | Giratorio |
| Se requiere unidad exterior | Sí |
| Air Conditioner Application | Residencial |
| Dimensiones de la unidad exterior (Pr. x An. x Al.) | 16.34" de profundidad x 37.48" de ancho x 52.48" de alto |
| Método de control | App, Remote (Wired Control, App Control) |

Figure 6: Cooling capacity performance at different ambient temperatures.

Figure 7: Heating capacity performance at different ambient temperatures.
8. Garantía y soporte
ACiQ provides a comprehensive warranty for this heat pump system:
- Compresor: Garantía limitada de 12 años.
- Regiones: Garantía limitada de 7 años.
This warranty is valid when the system is installed by a qualified technician and registered online with the manufacturer. Please refer to the warranty card included with your product for full terms and conditions.
For technical support, warranty claims, or service inquiries, please contact ACiQ customer support through their official websitio o la información de contacto proporcionada en la documentación de su producto.
Vídeo 1: Terminadoview of the ACiQ High-Efficiency Heat Pump System, highlighting key features and benefits. This video is provided by HVACDirect Online, a certified seller.