1. Información de seguridad
Please read this manual carefully before installation and operation. Failure to follow these instructions may result in electric shock, fire, or serious injury. Keep this manual for future reference.
- Instalación profesional: La instalación debe ser realizada por un electricista calificado de acuerdo con todos los códigos eléctricos locales y nacionales.
- Desconexión de energía: Always disconnect power to the circuit breaker before performing any installation, maintenance, or wiring.
- Condiciones ambientales: Do not operate the charging station outside its specified temperature range (-30°C to 55°C). Ensure the installation location is suitable for its IP65 (waterproof, dustproof) and IK10 (impact protection) ratings.
- Integridad del cable: Do not use the charging station if the charging cable or connector is damaged.
- Ventilación: Ensure adequate ventilation around the charging station.
2. ¿Qué hay en la caja?
Desempaque la caja con cuidado y asegúrese de que todos los elementos estén presentes:
- GONEO 7kW Charging Station
- Wall-mounting accessories (screws, expansion tubes)
- Manual de usuario
- Cable Holder (Empty Socket)
- Tarjetas RFID (2 piezas)
- 485 Communication Wire (for specific configurations)

Image: Contents of the product box, showing the charging station, wall-mounting accessories, user manual, cable holder, and RFID cards.
3. Instalación
3.1 Montaje físico
Follow these steps for secure wall mounting:
- Seleccionar ubicación: Choose a flat, vertical surface capable of supporting the charging station's weight. Ensure sufficient space for cable management and operation.
- Puntos de perforación de marcado: Use the provided wall bracket as a template to mark the drilling points on the wall.
- Perforar agujeros: Drill holes at the marked points and insert the expansion tubes.
- Soporte de montaje: Fije el soporte de pared a la pared utilizando los tornillos proporcionados.
- Attach Charging Station: Carefully hang the charging station onto the mounted bracket.

Image: Step-by-step guide for physical installation, illustrating drilling, bracket attachment, and unit placement.
3.2 Conexión del cableado
The charging station features a convenient front wiring port for easy installation and maintenance.
- Compartimento de cableado de acceso: Use a screwdriver to remove the security screw and open the decorative cover at the bottom of the unit. Then, remove all fixing screws from the wiring cover to access the internal terminals.
- Conectar la alimentación principal: Route the main power cables (Live, Neutral, Earth) through the bottom cable hole and connect them securely to the corresponding terminal blocks (L, N, PE).
- Connect 485 Communication Wire (if applicable): If using 485 communication, prepare the 485 communication wire (485A and 485B). Connect these wires to the provided wiring terminal and then insert the terminal into the designated wire harness inside the unit. Ensure correct polarity (485A on the right side).
- Cubiertas seguras: After all connections are made, reinstall the wiring cover and then the decorative cover, ensuring all screws are tightened.

Image: The front wiring port of the charging station, showing the internal terminal blocks for power connections.
Video: Tutorial demonstrating the connection of the 485 communication wire within the charging station.
3.3 Instalación de la tarjeta SIM
To enable 4G connectivity, install a SIM card:
- Access SIM Slot: With the wiring compartment open, locate the SIM card holder. Gently catch the bottom of the SIM card holder and pull it out.
- Insertar tarjeta SIM: Place your activated SIM card into the holder.
- Reinsert Holder: Carefully insert the SIM card holder back into the SIM slot until it clicks into place.
- Cerrar cubiertas: Reinstall the wiring cover and decorative cover.
Video: Guide on how to install the SIM card into the charging station for 4G connectivity.
4. Operación
4.1 Encendido
Once properly installed and connected to power, the charging station will automatically power on. The 4.3-inch TFT screen will display the startup sequence and then show the standby interface.
4.2 Proceso de carga
The GONEO charging station is compatible with all Type 2 socket electric vehicles.
- Conectar vehículo: Plug the Type 2 charging connector firmly into your electric vehicle's charging port.
- Start Charging (RFID): If RFID authentication is enabled, tap your RFID card on the designated area of the charging station to initiate the charging session.
- Estado del monitor: The TFT screen will display real-time charging information.
- Stop Charging (RFID): To end the session, tap your RFID card again. Disconnect the cable from your vehicle.

Image: Compatibility with Type 2 electric vehicles, showing various compatible car brands.

Image: Using an RFID card to authorize and control charging sessions.
4.3 Control de aplicaciones
The GONEO app provides advanced control and monitoring features for your charging station.
- Descargar aplicación: Download the 'GONEO' app from the Android Play Store or iOS App Store.
- Connect Station: Follow the in-app instructions to connect your charging station via 4G, WiFi, or Bluetooth.
- Características: The app allows for remote start/stop, setting reservation modes, scheduling charging times, calculating electricity consumption, and monitoring the charging status in real-time.

Imagen: Más alláview of the GONEO app's remote control functionalities.

Image: Scheduled charging feature, allowing users to optimize charging times for cost savings.

Image: The GONEO app available for both Android and iOS platforms.
4.4 Información en pantalla
The 4.3-inch TFT color screen provides clear and bright real-time charging data, including:
- Corriente de carga (Ampedad)
- Volumentage
- Potencia (kW)
- Energy Charged (kWh)
- Tiempo de carga
- Connectivity Status (WiFi, Bluetooth, 4G, Ethernet)

Image: The 4.3-inch TFT LCD screen showing detailed charging parameters.
5. Mantenimiento
5.1 Limpieza
Regularly clean the exterior of the charging station with a soft, damp paño. No utilice limpiadores abrasivos, disolventes ni productos químicos fuertes, ya que pueden dañar elasing y pantalla.
5.2 Condiciones ambientales
The GONEO charging station is designed for durability and can withstand various environmental conditions:
- Clasificación IP65: Provides protection against dust ingress and low-pressure water jets from any direction, making it suitable for outdoor use.
- Clasificación IK10: Offers high resistance against mechanical impacts.
- Rango de temperatura: Funciona eficazmente en temperaturas que oscilan entre -30 °C y 55 °C.

Image: The charging station's robust design, suitable for various weather conditions with IP65 and IK10 ratings.

Image: The charging station's ability to function reliably across a wide range of temperatures, from -30°C to 55°C.
6. Solución de problemas
If you encounter issues with your GONEO charging station, consider the following:
- Sin energía: Check the circuit breaker and ensure all power connections are secure.
- La carga no inicia: Verify the charging cable is properly connected to both the station and the vehicle. Ensure RFID authentication is correctly performed if enabled.
- Problemas de conectividad de aplicaciones: Check your 4G, WiFi, or Bluetooth connection. Ensure the charging station is within range and has a stable network signal.
- Códigos de error: The charging station's display or the GONEO app may show specific error codes. Refer to the app's help section or the full user manual for detailed explanations and solutions for each code.
- Carga lenta: Confirm the current setting (8A-32A) is appropriate for your vehicle and electrical supply.
For persistent problems or issues not covered here, please contact GONEO customer support.
7. Especificaciones
| Característica | Especificación |
|---|---|
| Marca | GONEO |
| Modelo | D3E-B32A (Also D3E-B32B) |
| Potencia de salida | Up to 7kW (Supports 7kW/7.2kW/7.4kW/7.68kW/3.5kW/3.6kW/3.7kW) |
| Actual | 8A-32A (Ajustable) |
| Tipo de conector | Tipo 2 |
| Número de puertos | 1 |
| Conectividad | 4G, WiFi, Bluetooth, Ethernet (OCPP 1.6J) |
| Mostrar | Pantalla a color TFT de 4.3 pulgadas |
| Clasificación de protección | IP65 (Waterproof, Dustproof), IK10 (Impact Protection) |
| Características de seguridad | Sobrecorriente, sobrevol.tage, subvol.tage, Overtemperature, Leakage, Grounding, Lightning, Short-circuit, Surge Protection |
| Peso del artículo | 7.21 kilogramos |
| Dimensiones del paquete | 51.7 x 33.29 x 30.8 cm |
| Longitud del cable | 5 metros |

Image: Certifications for the GONEO charging station, ensuring safety and quality standards.
8. Garantía y soporte
GONEO is committed to providing high-quality products and excellent customer service. With 30 years of experience in electrical appliance research and manufacturing, we have a robust after-sales team ready to assist you.
For any inquiries, technical support, or warranty claims, please refer to the contact information provided in your product packaging or visit the official GONEO websitio.