Alarm.com ADC-AC-ET25 Keypad Reader User Manual

1. Introducción

This manual provides comprehensive instructions for the installation, operation, and maintenance of the Alarm.com ADC-AC-ET25 Keypad Reader. Designed for Smarter Access Control, this reader integrates multiple credential technologies to enhance security and flexibility for businesses.

Características principales:

• Multiple Technologies: Supports Proximity, NFC, and Bluetooth Low Energy (BLE) credentials in a single device.
• Mobile Credentials: Enables the use of smartphones to unlock doors, reducing reliance on physical badges.
• OSDP Auto-Detect & Secure Channel: Ensures secure communication and automatic detection of OSDP devices.
• Capacidad de actualización del firmware: Supports remote firmware updates for continuous improvement and security enhancements.
• Credential Support: Compatible with I-FARE DESFire EV1 & EV2, and LEAF credentials for secure, open interoperability. Also supports FSK and ASK legacy proximity credentials for seamless transitions.
• Tamper Detección: Features accelerometer-based tampDetección de er para mayor seguridad.
• Indicadores visuales y audibles: Equipped with a tri-state LED light bar (red, green, amber) and an audible beeper for status feedback.
• Instalación versátil: Adecuado tanto para entornos interiores como exteriores.

2. Información de seguridad

Lea atentamente todas las instrucciones de seguridad antes de instalar o utilizar el dispositivo. El incumplimiento de estas instrucciones podría provocar daños al dispositivo, a la propiedad o lesiones personales.

• Asegúrese de que todas las conexiones eléctricas sean realizadas por un profesional calificado y cumplan con los códigos eléctricos locales.
• Desconecte la alimentación antes de realizar cualquier instalación o mantenimiento.
• Do not expose the device to extreme temperatures, humidity, or direct water immersion beyond its specified environmental ratings.
• Avoid placing the device near strong electromagnetic fields, which may interfere with its operation.
• No intente desmontar ni reparar el dispositivo usted mismo. Encargue cualquier servicio técnico a personal cualificado.

3. Contenido del paquete

Verifique que todos los elementos estén presentes en el paquete antes de continuar con la instalación:

• Alarm.com ADC-AC-ET25 Keypad Reader
• Herrajes de montaje (tornillos, anclajes)
• Plantilla de instalación (si corresponde)
• Guía de inicio rápido (consulte este manual para obtener detalles completos)

4. Producto terminadoview

The ADC-AC-ET25 Keypad Reader is a robust access control device featuring a numeric keypad and multi-technology credential reading capabilities. Its design allows for seamless integration into various security systems.

Figura 4.1: Frente view of the Alarm.com ADC-AC-ET25 Keypad Reader. The device is black with a prominent numeric keypad (0-9, *, #) in the center. A green LED light bar is visible at the top, indicating operational status. The "ALARM.COM" logo is located at the bottom.

Componentes:

• Teclado: Numeric keys (0-9), asterisk (*), and hash (#) for PIN entry.
• Barra de luces LED: Tri-state (red, green, amber) indicator for status feedback.
• Credential Reader Area: Integrated area for Proximity, NFC, and BLE mobile credential scanning.
• TampSensor er: Accelerometer-based sensor to detect unauthorized removal or tampriendo

5. Configuración e instalación

The ADC-AC-ET25 Keypad Reader is designed for flexible installation in both indoor and outdoor environments. Proper installation is crucial for optimal performance and security.

5.1. Lista de verificación previa a la instalación:

• Verify the mounting surface is suitable and secure.
• Ensure proper wiring and power supply are available at the installation site.
• Confirm compatibility with your existing access control panel (supports OSDP).

5.2. Montaje:

1. Choose a suitable mounting location, considering accessibility and environmental factors.
2. Utilice la plantilla de montaje proporcionada para marcar los puntos de perforación en la pared.
3. Taladre agujeros e inserte anclajes si es necesario.
4. Secure the reader's backplate to the wall using the provided screws.

5.3. Cableado:

Connect the reader to your access control panel according to the wiring diagram provided with your panel and the reader's specific wiring instructions (typically found on the back of the reader or in a dedicated wiring guide). The reader supports OSDP Auto-Detect and Secure Channel for enhanced communication security.

5.4. Encendido:

Once wiring is complete and verified, apply power to the access control system. The reader's LED light bar will indicate its power-up sequence and operational status.

6. Instrucciones de funcionamiento

The ADC-AC-ET25 Keypad Reader offers multiple methods for access, providing flexibility for users.

6.1. Using Credentials:

• Proximity/NFC Cards/Fobs: Present your compatible card or fob within close proximity to the reader's front surface. The reader will emit an audible beep and the LED will change color (typically green) upon successful read.
• Bluetooth Low Energy (BLE) Mobile Credentials: Ensure your smartphone has the Alarm.com mobile access app installed and BLE is enabled. Approach the reader with your phone. The app will communicate with the reader to grant access.

6.2. Using the Keypad (PIN Entry):

1. Enter your assigned Personal Identification Number (PIN) using the numeric keypad.
2. Press the hash (#) key to confirm your entry.
3. Upon successful PIN entry, the reader will provide an audible and visual confirmation (e.g., green LED).

6.3. LED Indicator Meanings:

• Verde: Access granted, successful credential read, or system ready.
• Rojo: Access denied, error, or system fault.
• Ámbar: Standby, processing, or specific system status (refer to your access control system documentation for detailed amber indications).

7. Mantenimiento

Regular maintenance ensures the longevity and optimal performance of your ADC-AC-ET25 Keypad Reader.

• Limpieza: Utilice un paño suave y seco.amp cloth to clean the exterior of the reader. Do not use abrasive cleaners, solvents, or excessive moisture.
• Actualizaciones de firmware: The reader supports remote firmware upgradability. Your access control system administrator will manage these updates to ensure the device has the latest features and security patches.
• Inspección: Inspeccione periódicamente el lector para detectar cualquier signo de daño físico o conexiones sueltas.

8. Solución de problemas

This section addresses common issues you might encounter with the ADC-AC-ET25 Keypad Reader.

• Reader is unresponsive (no lights, no sound):
  • Check power supply to the reader and access control panel.
  • Verifique que las conexiones del cableado sean seguras y correctas.
• Credential not granting access (red LED):
  • Ensure the credential is valid and active in the access control system.
  • Confirm the credential type is supported by the reader (Proximity, NFC, BLE).
  • Try presenting the credential again, ensuring proper alignment.
• Keypad entry not working:
  • Verify the PIN is correct and active.
  • Ensure the hash (#) key is pressed after entering the PIN.
• Tamper alarm triggered:
  • Check if the reader has been dislodged or moved from its mounting.
  • Securely re-mount the reader if necessary.

For persistent issues, contact your system administrator or technical support.

9. Especificaciones

10. Información de garantía

Specific warranty terms and conditions for the Alarm.com ADC-AC-ET25 Keypad Reader are typically provided at the point of purchase or by the manufacturer. Please refer to the documentation included with your purchase or contact your seller/installer for detailed warranty information. Keep your proof of purchase for warranty claims.

11. Atención al cliente

For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact your authorized Alarm.com dealer or the seller from whom you purchased the product. Provide your product model number (ADC-AC-ET10) and a detailed description of the issue when seeking support.

Fabricante: Alarma.com