Introducción
This manual provides detailed instructions for the setup, operation, and maintenance of your IMILAB C21 2.5K Indoor Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety.

Image: The IMILAB C21 2.5K Indoor Security Camera, highlighting its 2.5K resolution, 2+1 years warranty, 360° surveillance, multiple detections, versatile installation, and app connection features.
¿Qué hay en la caja?
Verifique que todos los componentes estén presentes y en buenas condiciones al desembalar:
- C21 Indoor Pan-Tilt Camera (x2)
- Power Adapter & Cable 6.6ft (x2)
- Kit de montaje (x2)
- User Manual & Warranty Card (x1)

Image: A visual representation of the IMILAB C21 package contents, including the camera, power adapter, manual, screw pack, and mounting base.
Características del producto
- 2.5K QHD Clarity: Captures video in crisp 2.5K QHD resolution for clear monitoring.
- 360° Coverage + 6x Zoom: Offers 360° horizontal and 90° vertical rotation with 6x digital zoom to eliminate blind spots.
- 24/7 Night Vision: Provides continuous monitoring with infrared night vision.
- Smart AI Detection & Alerts: Features motion, human, and sound detection with instant push notifications and auto-tracking.
- Audio bidireccional: Enables real-time communication through the built-in microphone and speaker.
- Alexa & Google Assistant Control: Compatible con Amazon Alexa y Google Assistant para comandos de voz.
- Opciones de almacenamiento dual: Supports local storage via MicroSD card (up to 256GB, not included) and cloud storage (subscription-based, with 3 months free for new users).
- Conectividad WiFi de 2.4 GHz: Connects to your home network via 2.4GHz Wi-Fi for stable streaming.
Configuración
- Encendido: Connect the camera to a power source using the provided power adapter and 6.6ft cable.
- Descargar aplicación: Download the "Mi Home" app from your smartphone's app store (iOS or Android).
- Creación de cuenta: Regístrate o inicia sesión en tu cuenta Mi Home.
- Agregar dispositivo: In the app, tap the "+" icon to add a new device. Select the IMILAB C21 camera from the list.
- Conectarse a Wi-Fi: Follow the in-app instructions to connect the camera to your 2.4GHz Wi-Fi network. This typically involves scanning a QR code displayed on your phone with the camera.
- Posicionamiento: Place the camera in your desired location.
Video: An unboxing and setup guide for the IMILAB C21 camera, demonstrating the ease of initial configuration and connection to the mobile application.
Instalación
The IMILAB C21 offers versatile installation options:
- Superficie de la mesa: Simplemente coloque la cámara sobre cualquier superficie plana.
- Montaje en pared: Use the included mounting kit to securely attach the camera to a wall.
- Montaje en el techo: The camera can also be installed on the ceiling for a wider viewing angle. Remember to rotate the screen orientation in the app settings if mounted upside down.

Image: Demonstrates the IMILAB C21 camera installed in various positions: on a table, wall-mounted, and ceiling-mounted, highlighting its flexible placement options.
Instrucciones de funcionamiento
App Interface & Controls:
Once connected, access the camera's live feed and controls via the Mi Home app:
- Vivir View: Toque la cámara para view La transmisión en tiempo real.
- Pan Tilt: Utilice el joystick en pantalla o los gestos de deslizamiento para girar la cámara 360° horizontalmente y 90° verticalmente.
- Audio bidireccional: Use the microphone icon to speak through the camera's speaker and the speaker icon to listen.
- Grabación y captura de pantalla: Capture video recordings or still images directly from the live feed.
- Calidad del vídeo: Adjust the resolution (e.g., 2.5K QHD) for optimal viewing or to save bandwidth.
- Modo de sueño: Activate sleep mode to turn the lens away and protect your privacy when needed.

Image: A smartphone screen displaying the intuitive and user-friendly Mi Home app interface for the IMILAB C21, showing options for push notifications, remote control, and sleep mode.
Detección inteligente de IA:
Configure detection settings for personalized alerts:
- Detección de movimiento: Reciba alertas cuando se detecte movimiento general.
- Detección humana: Specifically identifies human figures to reduce false alarms.
- Detección de sonido: Notifies you of sudden loud noises.
- Seguimiento automático: The camera can automatically follow detected movement within its field of view.
- Zonas de movimiento personalizables: Define áreas específicas dentro de la cámara. view for detection, ignoring irrelevant areas.

Image: A dog looking at a broken vase, illustrating the IMILAB C21's multiple detection capabilities including AI detection for person and noise, and motion zones, with an app notification showing "Noise detected."
Opciones de almacenamiento
The IMILAB C21 offers flexible recording and storage solutions:
- Almacenamiento local: Insert a MicroSD card (up to 256GB, not included) into the camera's slot for 24/7 continuous or motion-triggered recording.
- Almacenamiento en la nube: Opt for the subscription-based cloud service for unlimited storage of motion-triggered events. New users receive three free months.

Image: A smartphone displaying the Mi Home app with options for Cloud Storage, MicroSD Card (up to 256GB), and 24/7 Recording Available, illustrating the flexible footage storage options of the IMILAB C21.
Integración del asistente de voz
Integrate your IMILAB C21 with popular voice assistants for hands-free control:
- Amazon Alexa: Link your camera to Alexa to view live feeds on compatible devices (e.g., "Alexa, show the camera").
- Asistente de Google: Connect with Google Assistant for similar voice-activated control and viewEn.

Image: The IMILAB C21 camera next to a smart display showing a baby, with logos indicating compatibility with Amazon Alexa and Google Assistant, demonstrating voice control capabilities.
Visión nocturna
The IMILAB C21 provides clear night vision for 24/7 surveillance:
- Visión nocturna infrarroja: Automatically switches to black and white infrared mode in low-light or dark conditions.
- Visión nocturna en color (poca luz): In environments with some ambient light, the camera can provide a full-color night vision image. Note that this feature is not available in total darkness without external light sources.
Video: Real footage from the IMILAB C21 camera, showcasing its performance in various lighting conditions, including its color night vision capabilities in low light and clear black and white night vision in darkness.
Mantenimiento
- Limpieza: Utilice un paño suave y seco para limpiar la lente y el cuerpo de la cámara. Evite limpiadores abrasivos o disolventes.
- Actualizaciones de firmware: Regularly check the Mi Home app for firmware updates to ensure optimal performance and security.
- Colocación: Asegúrese de que la cámara esté colocada en un lugar estable, lejos de la luz solar directa, fuentes de calor y humedad.
Solución de problemas
| Asunto | Posible solución |
|---|---|
| La cámara no se conecta a Wi-Fi | Ensure your Wi-Fi is 2.4GHz. Check Wi-Fi password. Move camera closer to router. Reset camera and try setup again. |
| Mala calidad de video | Check your internet connection speed. Adjust video quality settings in the app. Clean the camera lens. |
| Sin notificaciones push | Verify app notification settings on your phone and within the Mi Home app. Ensure detection settings are enabled. |
| La cámara no responde | Unplug and replug the power cable. If issue persists, perform a factory reset using the reset button. |
Presupuesto
| Característica | Detalle |
|---|---|
| Nombre del modelo | C21 |
| Resolución de captura de video | 2.5K QHD (2560p) |
| Viewángulo de ing | 360 ° Horizontal, Vertical ° 90 |
| Tecnología de conectividad | Wi-Fi de 2.4 GHz |
| Almacenamiento | MicroSD (hasta 256 GB), almacenamiento en la nube |
| Fuente de poder | Corded Electric (6.6ft cable) |
| Dispositivos compatibles | Teléfono inteligente, Amazon Alexa, Asistente de Google |
| Dimensiones (L x An x Al) | 2.8 x 2.75 x 3.8 pulgadas |
| Peso del artículo | 1.39 libras |
| Material | Acrilonitrilo butadieno estireno (ABS), policarbonato (PC) |
Garantía y soporte
Your IMILAB C21 camera comes with a Garantía de 24 meses from the date of purchase. For any product-related inquiries, technical assistance, or warranty claims, please contact IMILAB support:
- Teléfono: 866-363-8885
- Correo electrónico: ayuda@imilab.com

Image: Details on IMILAB's user-centered support, including trusted quality, reliable support, hassle-free service, phone number (866-363-8885), and email (help@imilab.com).