Pisichen 238TS-CMR

Pisichen 24 Inch Touchscreen Monitor with Webleva

Model: 238TS-CMR User Manual

Introducción

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your Pisichen 24-inch Touchscreen Monitor with Built-in Webcam (Model 238TS-CMR). This monitor features a 2K QHD (2560x1440) resolution display with a 100Hz refresh rate, 10-point multi-touch functionality, and an integrated pop-up webcam, designed to enhance your productivity and interactive experience.

Información de seguridad

  • Always place the monitor on a stable, flat surface to prevent accidental falls.
  • No exponga el monitor a la lluvia, la humedad o temperaturas extremas.
  • Evite bloquear las aberturas de ventilación para evitar el sobrecalentamiento.
  • Utilice únicamente el adaptador de corriente suministrado con el monitor.
  • Desconecte el cable de alimentación del tomacorriente antes de limpiarlo o si el monitor no se utilizará durante un período prolongado.
  • No intente desmontar ni reparar el monitor usted mismo. Encargue cualquier reparación a personal cualificado.

Contenido del paquete

Por favor, compruebe que todos los artículos estén presentes en su paquete:

  • Pisichen 24-inch Touchscreen Monitor (Model 238TS-CMR)
  • Soporte para monitor (base y brazo)
  • Adaptador de corriente y cable
  • Cable HDMI
  • Cable USB-C a USB-C
  • USB-A to USB-B Cable (for touch functionality with non-USB-C devices)
  • Manual de usuario (este documento)

Configuración

1. Montaje del soporte

  1. Retire con cuidado el monitor de su embalaje y colóquelo boca abajo sobre una superficie suave y limpia para evitar rayones.
  2. Attach the stand arm to the back of the monitor using the provided screws.
  3. Connect the stand base to the stand arm and secure it with the designated screw.
  4. Once assembled, carefully lift the monitor and place it upright on your desk.
Image showing the adjustable stand of the Pisichen monitor from various angles, demonstrating height, tilt, swivel, and pivot adjustments.

Figure 1: Monitor stand assembly and adjustment capabilities.

2. Conexión a su dispositivo

The monitor supports multiple connection types. Choose the appropriate cable for your device.

  • Conexión de energía: Connect the power adapter to the monitor's DC power port and then plug it into a power outlet.
  • USB-C Connection (Recommended for full functionality): If your device has a USB-C port that supports DisplayPort Alternate Mode, connect the monitor using the provided USB-C to USB-C cable. This single cable can transmit video, audio, and touch signals, and may also provide power delivery to your laptop.
  • HDMI or DisplayPort Connection: Connect an HDMI or DisplayPort cable from your device to the corresponding port on the monitor for video and audio. For touch functionality, you must also connect the USB-A to USB-B cable from your device's USB port to the monitor's USB-B upstream port.
Image showing the back of the Pisichen monitor with labels for HDMI, DP, Type-C, DC Power, and Audio ports.

Figure 2: Available ports on the Pisichen monitor.

Diagram illustrating a laptop connected to the Pisichen monitor via a single USB-C cable, enabling dual-screen setup with video, audio, and data transmission.

Figure 3: USB-C one-cable connection for simplified setup.

Diagram showing various connection scenarios for the Pisichen monitor, including HDMI/DP for a second monitor, and USB-C for touchscreen and camera functionality with laptops.

Figure 4: Connection options for desktop and laptop devices.

3. Encendido inicial

Press the power button located on the monitor to turn it on. The monitor will automatically detect the active input source. If multiple sources are connected, you may need to select the correct input via the On-Screen Display (OSD) menu.

Instrucciones de funcionamiento

1. Funcionalidad de la pantalla táctil

The monitor supports 10-point multi-touch. Ensure the USB-C cable is connected (for full functionality) or the USB-A to USB-B cable is connected in addition to your video cable for touch input to work. Touch gestures are similar to those used on tablets or smartphones.

  • Grifo: Single touch for selection or activation.
  • Arrastrar: Touch and hold, then move your finger to move items.
  • Pellizcar/Difundir: Utilice dos dedos para acercar o alejar la imagen.
  • Golpe fuerte: Mueva el dedo por la pantalla para desplazarse o navegar.
Image of three people interacting with the touchscreen monitor, one person pointing at the screen, demonstrating intuitive touch interaction for creative and collaborative tasks.

Figure 5: Demonstrating intuitive touch interaction.

Image showing two people collaborating and interacting with the touchscreen monitor, highlighting the 10-point multi-touch technology for enhanced interaction.

Figure 6: Collaborative use of the multi-touch display.

2. Built-in Webuso de cámara

The monitor features a pop-up webcam for privacy and convenience. To use the webcam, gently press the top center of the monitor frame where the webcam is located. It will pop up. To retract it, gently press it down until it clicks into place.

Ensure your operating system and video conferencing software recognize the webcámara. Normalmente no se requieren controladores adicionales para la funcionalidad básica.

Image of a business meeting with several people looking at the Pisichen monitor, which displays a video call with a pop-up webcam visible at the top.

Figure 7: The monitor with its built-in pop-up webcam in use during a video conference.

Image depicting a group of people in a meeting, with the Pisichen monitor displaying a video call, emphasizing the clarity of HD video calls with the built-in camera.

Figure 8: High-definition video calls using the integrated webleva.

3. Menú de visualización en pantalla (OSD)

The OSD menu allows you to adjust various monitor settings. Use the buttons on the back or bottom of the monitor to navigate and select options.

  • Brillo/Contraste: Ajuste los niveles de luminancia y contraste de la pantalla.
  • Configuración de color: Modificar la temperatura del color, la gamma y otros parámetros relacionados con el color.
  • Fuente de entrada: Manually select between HDMI, DisplayPort, or USB-C inputs.
  • Audio: Ajuste el volumen de los altavoces incorporados o de los auriculares conectados.
  • Modo de imagen: Seleccione modos de visualización preestablecidos (por ejemplo, Estándar, Juego, Película).
  • Alto rango dinámico (HDR): Enable or disable High Dynamic Range settings for improved dark detail optimization.
Image demonstrating HDR-Dark Detail Optimization with a split image showing vibrant colors and improved detail in dark areas.

Figure 9: HDR feature for enhanced visual detail.

4. Ajustes ergonómicos

El soporte del monitor permite varios ajustes para optimizar su viewcomodidad:

  • Ajuste de altura: Empuje o tire suavemente el monitor hacia arriba o hacia abajo.
  • Inclinación: Tilt the screen forward or backward to find the ideal angle.
  • Girar: Gire el monitor hacia la izquierda o hacia la derecha en su base.
  • Pivote: Girar la pantalla 90 grados para el modo retrato viewEn.
Image showing the adjustable stand of the Pisichen monitor from various angles, demonstrating height, tilt, swivel, and pivot adjustments.

Figura 10: Ajustes ergonómicos para un óptimo viewEn.

Mantenimiento

  • Limpieza de la pantalla: Limpie suavemente la pantalla con un paño suave que no deje pelusa. Para manchas difíciles,ampHumedezca ligeramente el paño con agua o un limpiador de pantallas no abrasivo. No rocíe el líquido directamente sobre la pantalla.
  • Limpieza del cuerpo: Utilice un paño suave y seco para limpiar el monitor.asing. Evite utilizar detergentes fuertes o limpiadores abrasivos.
  • Almacenamiento: Si va a guardar el monitor durante un período prolongado, desconecte todos los cables y guárdelo en un lugar fresco y seco, preferiblemente en su embalaje original.

Solución de problemas

Sin poder

  • Asegúrese de que el cable de alimentación esté conectado de forma segura tanto al monitor como a la toma de corriente.
  • Verifique que la toma de corriente funcione enchufando otro dispositivo.
  • Check if the power adapter is correctly connected to the monitor.

Sin señal / Pantalla en blanco

  • Confirm the video cable (HDMI, DP, or USB-C) is securely connected to both the monitor and your device.
  • Asegúrese de que la fuente de entrada correcta esté seleccionada en el menú OSD del monitor.
  • Verifique la configuración de pantalla de su computadora para asegurarse de que el monitor sea detectado y habilitado.
  • Pruebe con un cable de vídeo o puerto diferente si está disponible.

La función táctil no funciona

  • If using HDMI or DisplayPort, ensure the USB-A to USB-B cable is connected from your device to the monitor.
  • If using USB-C, ensure your device's USB-C port supports DisplayPort Alternate Mode and touch data transmission.
  • Check your operating system's touch settings.
  • Note that some devices, such as game consoles (PS3/4/5, Xbox, Steam Deck, Fire TV Cube) and certain Apple products (iPhone, iPad, Switch), do not support touch functionality with this monitor.
Diagram showing devices that support multi-touch (Laptop, Smartphone, Tablet, All-in-one PC, Desktop-Hosts) and devices that support single touch click (Macbook, iMac), along with a note about Mac mini M4 series. Also lists devices where touch is not supported (iPhone, iPad, Switch, Fire TV, PS3/4/5, Xbox, Steam-deck).

Figure 11: Touch compatibility chart for various devices.

Image showing the Pisichen monitor displaying a game interface, surrounded by various game consoles (PS5, Steam Deck, Xbox, Nintendo Switch) with a text overlay indicating that some devices do not support touch functionality.

Figure 12: Devices that do not support touch functionality.

Webcámara no detectada

  • Asegúrese de que webcam is fully popped up.
  • Verify that the USB connection (either USB-C or USB-A to USB-B) is properly established.
  • Verifique la configuración de privacidad de su sistema operativo para garantizar que las aplicaciones tengan acceso a la cámara.
  • Reinicie su computadora.

Presupuesto

Característica Descripción
Número de modelo 238TS-CMR
Tamaño de pantalla 23.8 pulgadas
Resolución 2560 x 1440 (QHD ancho 1440p)
Frecuencia de actualización 100 Hz
Brillo 400 candelas (nits)
Relación de contraste 3000:1
Tecnología táctil Multitáctil de 10 puntos
Webleva Built-in Pop-up Camera
Conectividad HDMI, DisplayPort (DP), USB Type-C, USB-B (upstream), Audio Out, DC Power
Relación de aspecto 16:9
Superficie de la pantalla Lustroso
Dimensiones del producto 1.97 x 21.26 x 12.6 pulgadas
Peso del artículo 11.53 libras
Fabricante Shenzhen Konowa Electronics Co., LTD

Garantía y soporte

Your Pisichen monitor is covered by a limited warranty. Please refer to the warranty card included in your package for specific terms and conditions, including the warranty period and coverage details.

For technical support, troubleshooting assistance, or warranty claims, please contact Pisichen customer service. Contact information can typically be found on the manufacturer's websitio o en la tarjeta de garantía.

When contacting support, please have your monitor's model number (238TS-CMR) and purchase information readily available.