Trust DOORCAM-4000 Wireless Outdoor Video Doorbell

Introducción

This manual provides detailed instructions for the installation, operation, and maintenance of your Trust DOORCAM-4000 Wireless Outdoor Video Doorbell. This device features a 2K HD 3MP camera, two-way audio communication, person detection, night vision, and can be controlled via the free Trust WiFi application. It includes a wireless chime for indoor alerts.

Contenido del paquete

Por favor verifique que todos los artículos estén presentes en el paquete:

• Cámara de video timbre
• Unidad de timbre inalámbrico
• Mounting Materials (screws, wall plugs)
• Cable de carga USB-C
• Manual de usuario

Características principales

• 2K HD 3MP Camera: Provides clear video recording and live view.
• Conectividad WiFi de 2.4 GHz: Ensures stable connection to your home network.
• Audio bidireccional: Comuníquese con los visitantes directamente a través de la aplicación.
• Detección de personas: Advanced motion detection to minimize false alerts.
• Clasificación de impermeabilidad IP65: Diseñado para uso en exteriores en diversas condiciones climáticas.
• Visión nocturna: Visibilidad clara incluso en condiciones de poca luz.
• Control de la aplicación: Administrar configuraciones, view live feed, and receive notifications via the Trust WiFi app.
• Almacenamiento local: Supports Micro SD card up to 256GB for secure video storage (card not included).
• Opciones de energía flexibles: Can be powered wirelessly via battery or wired (8-24V).
• Timbre inalámbrico incluido: Hear doorbell rings inside your home.

The Trust Video Doorbell features 2K HD 3MP video, night vision, motion detection, and IP65 splash resistance for reliable outdoor performance.

Configuración

Follow these steps to set up your Trust DOORCAM-4000 Video Doorbell and connect it to the Trust WiFi app.

Instalación de aplicaciones y emparejamiento de dispositivos

1. Step 1: Download the Trust WiFi App.
   Buscar "Trust WiFi" in your smartphone's app store (iOS or Android) and install the application.
2. Step 2: Open the Trust WiFi App.
   Launch the Trust WiFi application on your smartphone.
   

   The Trust WiFi app allows full control and monitoring of your doorbell.
3. Paso 3: Agregar dispositivo.
   In the app, select "Add Device" or tap the "+" icon. Ensure Bluetooth is enabled on your smartphone.
4. Step 4: Select Doorbell Camera.
   From the list of device categories, navigate to "Doorbell Camera" and select your doorbell model (DOORCAM-3000/4000).
5. Paso 5: Reiniciar el dispositivo.
   Follow the on-screen instructions to activate the doorbell camera by holding down the ON/OFF button for 5 seconds. Ensure the LED indicator is flashing red and a tone is heard. If the LED is not flashing red or no tone is heard, press the reset button for 5 seconds. Then select "Next step" in the app.
6. Step 6: Connect to 2.4GHz WiFi.
   Seleccione su red WiFi de 2.4 GHz e ingrese la contraseña. Importante: The camera only operates on a 2.4 GHz WiFi network. Click "Next".
7. Step 7: Confirm WiFi Credentials.
   Review your WiFi details and click "Confirm and Proceed".
8. Paso 8: Escanee el código QR.
   Scan the QR code displayed on your smartphone screen with the doorbell camera. Hold the camera at a distance of 15 to 20 cm from the QR code. The camera will emit a confirmation signal. Select "I Heard a Prompt" in the app.
9. Step 9 (Optional): Name Your Camera.
   You can assign a custom name to your doorbell camera. Press "Done" to confirm.
10. Paso 10: Instalación completada.
    The device will now be added to your app. Once the installation is complete, you can access the live feed and settings.

Instalación física

The doorbell offers flexible installation options, either wireless (battery-powered) or wired (8-24V).

The doorbell can be installed wirelessly or wired, offering flexible placement options.

• Instalación inalámbrica: Use the provided mounting materials to secure the doorbell to your desired outdoor location. Ensure the battery is charged via the USB-C cable before installation.
• Instalación con cable: Connect the doorbell to existing 8-24V doorbell wiring. Consult a qualified electrician if you are unsure about wiring procedures.

Guía de instalación de vídeo

Instrucciones de funcionamiento

Once installed and connected, operate your video doorbell using the Trust WiFi app.

• Vivir View: Abra la aplicación para view Una transmisión en vivo desde la cámara de su timbre en cualquier momento.
• Comunicación bidireccional: When a visitor presses the doorbell or motion is detected, you will receive a notification. Tap the notification to answer and speak with the visitor using the built-in microphone and speaker.
• Grabación: The camera can optionally record in 3MP (2K) HD when the doorbell is pressed or motion is detected. Recordings are saved to a Micro SD card (if installed).
• Visión nocturna: The doorbell automatically switches to night vision mode in low-light conditions, providing clear images.
• Chime Operation: The included wireless chime will sound when the doorbell button is pressed, alerting you inside your home.

Monitor your entrance 24/7 with motion detection and night vision capabilities.

Engage in two-way audio communication with visitors directly from your smartphone.

Mantenimiento

• Limpieza: Limpie la lente de la cámara y la superficie del timbre con un paño suave.amp paño. Evite los limpiadores abrasivos.
• Carga de la batería: If using wireless installation, monitor the battery level via the app. Recharge the doorbell using the provided USB-C cable when necessary.
• Actualizaciones de firmware: Regularly check the Trust WiFi app for available firmware updates to ensure optimal performance and security.
• Tarjeta micro SD: If using local storage, periodically check the Micro SD card for storage capacity and data integrity. Format the card through the app if needed.

Easily recharge your doorbell using the included USB-C cable.

Solución de problemas

• Doorbell not connecting to WiFi: Ensure your WiFi network is 2.4 GHz. Check your WiFi password. Move the doorbell closer to your router.
• Sin notificaciones: Check app notification settings on your smartphone and within the Trust WiFi app. Ensure the doorbell has a stable internet connection.
• Mala calidad de video: Ensure the camera lens is clean. Check your WiFi signal strength.
• Problemas de detección de movimiento: Adjust motion detection sensitivity in the app. Ensure the detection area is clear of obstructions.
• El timbre no suena: Ensure the wireless chime is powered on and paired with the doorbell. Check its proximity to the doorbell.
• La batería se agota rápidamente: Reduce motion detection sensitivity or frequency of recordings. Ensure the doorbell is not in an area with constant activity.

Presupuesto

Garantía y soporte

The Trust DOORCAM-4000 Video Doorbell comes with a 2 año de garantía Desde la fecha de compra. Esta garantía cubre defectos de fabricación y mal funcionamiento en condiciones normales de uso.

For technical support, troubleshooting assistance, or warranty claims, please visit the official Trust webSitio web o contacte con el servicio de atención al cliente. Conserve su comprobante de compra para validar la garantía.