Introducción
This manual provides detailed instructions for the installation, operation, and maintenance of your SMTKEY H.265 Motion Detect Onvif 4MP or 8MP POE or 12V 3.6mm IPC Waterproof Day Night Metal Box IP network Camera. Please read this manual carefully before using the product to ensure proper functionality and safety.

Figure 1: SMTKEY IP Network Camera
Información de seguridad
⚠️Las cámaras solo se pueden usar para los fines permitidos por la legislación y las normativas aplicables. Queda estrictamente prohibido el uso indebido del producto para actividades ilegales. Por favor, cumpla con las leyes y normativas aplicables en su país/región.
Always ensure the camera is powered off before performing any maintenance or installation procedures.
Contenido del paquete
Verifique que todos los artículos estén presentes en su paquete:
- SMTKEY IP Network Camera (Model S500N-HB)
- Soporte de montaje
- Power cable (DC12V) or POE cable (48V POE) - depending on selected variant
- Manual de usuario (PDF disponible en línea)

Figure 2: Camera with power/POE cable options
Presupuesto
The SMTKEY IP Network Camera (Model S500N-HB) offers robust performance for both indoor and outdoor surveillance. Key specifications include:
| Atributo | Valor |
|---|---|
| Nombre de marca | smtkey |
| Número de modelo | S500N-HB |
| Estilo | Cámara de caja |
| Conectividad | IP/Red cableada |
| Alta definición | 4.0 megapíxeles (4 MP) o 8.0 megapíxeles (8 MP) |
| Lente (mm) | 3.6 mm |
| Cantidad de lentes | Lente individual |
| Zoom | NINGUNO |
| Visión nocturna en color | Sí |
| Escena | Interior y exterior |
| Fuente de alimentación | Normal (DC12V or POE48V) |
| Almacenamiento interno | Ninguno |
| Formato de compresión de vídeo | H.265 |
| Sistemas operativos compatibles | Windows 7, macOS, Windows 10 |
| Material de la carcasa | Metal |
| Origen | China continental |

Figura 3: Especificaciones técnicas detalladas
Configuración e instalación
1. Instalación Física
The SMTKEY IP Camera is designed for both indoor and outdoor use, featuring a waterproof metal casing. Choose a suitable location that provides the desired viewing angle and is within reach of power and network connections.
- Monte la cámara de forma segura utilizando el soporte y los tornillos proporcionados.
- Ensure the waterproof rubber ring is properly seated around the lens area to maintain water resistance, especially for outdoor installations.

Figure 4: Waterproof rubber ring detail

Figure 5: Outdoor Waterproof Capability
2. Conexión de energía y red
La cámara admite dos opciones de energía:
- Alimentación DC12V: Connect a standard DC12V power adapter to the camera's DC power input.
- POE48V Power: If your network switch or NVR supports Power over Ethernet (POE), connect a POE cable directly to the camera's Ethernet port. This provides both power and data through a single cable.
Connect the camera to your network using an Ethernet cable. The camera is an IP/Network Wired device.

Figure 6: DC12V Power Connection
Instrucciones de funcionamiento
1. Mobile App (XMEYE / iCSee)
The camera can be managed and viewed remotely using a mobile application. The recommended app is "XMEYE" or "iCSee".
- Descargar la aplicación:
- For Android devices, scan the QR code on page 1 of the PDF manual or visit www.xmeye.net para descargar.
- For iPhone (iOS) devices, search for "Xmeye" or "iCSee" in the App Store and download.
- Iniciar sesión en la aplicación:
- Run the app. You can choose "Local Login" to view without a user account, or "Register" a new account for cloud features.

Figure 7: XMEYE App Login Screen
- Agregar dispositivo:
- In the app, use the "Search" function to find the IPC on your local network.
- Alternatively, scan the QR code (usually found on the camera or packaging) to add the IPC.
- Nombre de usuario predeterminado:
admin - Default Password: (leave blank/null)

Figure 8: Mobile App - Add Device and Live View

Figura 9: Completo View in Smartphone App
2. PC Software (CMS)
For PC-based management and viewing, use the CMS (Central Management Software).
- Download CMS:
- Download the CMS software from http://www.xiongmaitech.com/en/index.php/service/down_detail/83/198.
- Ensure to select "English" during installation.
- Login to CMS:
- Inicie el software CMS.
- On the login page, you do not need to input anything; just click "Login".
- Nombre de usuario predeterminado:
super - Contraseña predeterminada: (déjela en blanco)

Figure 10: CMS for PC Login Screen
- Add Camera in CMS:
- Navigate to "System" > "Device Manager".
- Click "ADD AREA" and create a name (e.g., "IPC").
- Under the newly created area, use the "Search" function to find and add your camera's IP address.

Figure 11: Adding a Camera in CMS
3. Web Browser Access (IE WEB View)
You can also access the camera's interface directly via a web navegador.
- Open Internet Explorer (IE) browser.
- Input the camera's IP address (e.g.,
192.168.1.XXX) en la barra de direcciones. - If prompted, install any necessary IE plugins.
- Nombre de usuario predeterminado:
admin - Default Password: (leave blank/null)

Figure 12: IE Web View Acceso
4. Características principales
- Detección de movimiento: The camera supports motion detection with human recognition, providing more accurate alerts.
- Codificación de vídeo: Utilizes H.265 and H.264 video compression formats for efficient storage and streaming.
- Protocolo ONVIF: Compatible with ONVIF, allowing integration with various NVRs and surveillance systems.
- Visión día/noche: Features color night vision for enhanced visibility in low-light conditions.
Mantenimiento
- Limpieza: Gently wipe the camera lens and body with a soft, dry cloth. For stubborn dirt, use a slightly damp Paño. Evite productos químicos agresivos o materiales abrasivos.
- Actualizaciones de firmware: Revise periódicamente las instrucciones del fabricante. websitiowww.xiongmaitech.com) for firmware updates to ensure optimal performance and security.
- Inspección de cables: Inspeccione periódicamente los cables de alimentación y de red para detectar cualquier signo de desgaste o daño, especialmente en instalaciones al aire libre.
Solución de problemas
- Problem: Camera image quality is poor, especially at night.
Posibles causas y soluciones:
- Iluminación insuficiente: Ensure there is adequate ambient light for the camera's night vision to function optimally. While the camera has color night vision, extreme darkness can still affect quality.
- Lente sucia: Clean the camera lens carefully with a soft cloth to remove any dust or smudges.
- Infrared (IR) Reflection: If the camera is mounted too close to a wall or reflective surface, the IR lights might bounce back, causing a washed-out image. Adjust the camera's position.
- Ancho de banda de la red: Poor network connection can lead to degraded video quality. Check your network speed and stability.
- Firmware: Asegúrese de que el firmware de la cámara esté actualizado.
- Problem: Cannot connect to the camera via mobile app or PC software.
Posibles causas y soluciones:
- Incorrect IP Address/Credentials: Double-check the camera's IP address and ensure you are using the correct default username (admin/super) and password (null/blank).
- Problemas de red: Verify that the camera is properly connected to the network and that your mobile device/PC is on the same network or has internet access if connecting remotely.
- Cortafuegos/Antivirus: Ensure your PC's firewall or antivirus software is not blocking the CMS software or camera connection.
- Fuerza: Confirm the camera is receiving power (DC12V or POE).
Consejos para el usuario
- For optimal night vision performance, ensure the camera lens is clean and free from obstructions.
- When setting up the mobile app, try the "Search" function first to automatically detect cameras on your local network.
- Regularly check for and install firmware updates from the manufacturer's websitio para beneficiarse de nuevas funciones y mejoras de seguridad.
Recursos adicionales
For more detailed information and advanced configurations, please refer to the official User Manual PDF:
You can also watch the product demonstration video for a visual guide:
Video 1: SMTKEY IP Camera Product Demonstration and 4MP IPC Testing
Garantía y soporte
For warranty information and technical support, please contact SMTKEY directly or refer to the official product documentation. The manufacturer's webEl sitio es www.xiongmaitech.com.
For general inquiries, you may also contact the seller, SHENZHEN SMTKEY SECURITY Store.