Manuales+

Jabra 180-09

Jabra Link 180 180-09 Instruction Manual

Dual Connectivity Switch for Desk Phones and Softphones

Introducción

The Jabra Link 180 is a versatile switch designed to facilitate a seamless transition from traditional desk phone telephony to Unified Communications (UC) environments. It allows users to connect a single Jabra Quick Disconnect (QD) headset to both a desk phone and a computer (softphone), enabling easy switching between the two communication platforms. This device is ideal for offices and contact centers that utilize a combination of desk phones and PC-based telephony, maximizing operational efficiency without requiring new headset investments.

Contenido del paquete

  • Jabra Link 180 Unit
  • Cable USB (para conexión a PC)
  • Telephone Cable (for desk phone connection)
  • Quick Disconnect (QD) Headset Port

Configuración

1. Connecting to a Desk Phone

  1. Locate the headset port on your desk phone. This is typically an RJ9 or 2.5mm/3.5mm jack.
  2. Connect one end of the provided telephone cable to the designated desk phone port on the Jabra Link 180.
  3. Connect the other end of the telephone cable to the headset port on your desk phone.

2. Connecting to a Computer (Softphone)

  1. Connect one end of the provided USB cable to the USB port on the Jabra Link 180.
  2. Conecte el otro extremo del cable USB a un puerto USB disponible en su computadora.
  3. Your computer should automatically detect the device and install the necessary drivers. For optimal performance and driver updates, it is recommended to install Jabra Direct or Jabra PC Suite from the official Jabra websitio.

3. Connecting a Jabra QD Headset

  1. Connect your Jabra Quick Disconnect (QD) headset to the QD port on the Jabra Link 180. Ensure a secure connection.
Jabra Link 180 unit with a switch and icons for computer and phone

Image: The Jabra Link 180 unit, a black adapter with a central switch. The switch can be moved between a computer icon (left) and a telephone icon (right), indicating its dual connectivity function. A cable extends from the bottom right.

Instrucciones de funcionamiento

Switching Between Desk Phone and Softphone

The Jabra Link 180 features a manual switch on its top surface, allowing you to select your desired audio source.

  • To use your headset with the teléfono de escritorio, slide the switch towards the icono telefono.
  • To use your headset with the computer (softphone), slide the switch towards the icono de la computadora.

Realizar y contestar llamadas

  • Desk Phone: Ensure the switch is set to the telephone icon. Use your desk phone's controls to make or answer calls as you normally would with a headset.
  • Softphone: Ensure the switch is set to the computer icon. Use your softphone application (e.g., Skype, Microsoft Teams, Zoom) on your computer to make or answer calls. The Jabra Link 180 will function as your audio device.

Mantenimiento

  • Mantenga el dispositivo limpio frotándolo con un paño suave y seco.
  • Evite exponer el dispositivo a temperaturas extremas, humedad o luz solar directa.
  • No intente desmontar ni modificar el dispositivo, ya que esto anulará la garantía.
  • Guarde el dispositivo en un lugar seguro cuando no esté en uso para evitar daños.

Solución de problemas

ProblemaSolución
No audio from headset (desk phone)
  • Ensure the switch on the Jabra Link 180 is set to the telephone icon.
  • Verify that the telephone cable is securely connected to both the Link 180 and the desk phone's headset port.
  • Check your desk phone's settings to ensure the headset is enabled and volume is adjusted.
No audio from headset (softphone)
  • Ensure the switch on the Jabra Link 180 is set to the computer icon.
  • Verify the USB cable is securely connected to both the Link 180 and your computer.
  • Check your computer's sound settings and your softphone application's audio settings to ensure the Jabra Link 180 is selected as the default playback and recording device.
  • Update drivers using Jabra Direct/PC Suite or by uninstalling and replugging the device.
Buzzing noise during softphone calls
  • This can sometimes be resolved by updating the device drivers. Uninstall the current Link 180 driver from your computer, then unplug and replug the Link 180 to allow Windows to reinstall or update the driver.
  • Asegúrese de que no haya otros dispositivos de audio en conflicto.
Dispositivo no reconocido por la computadora
  • Intente conectarse a un puerto USB diferente en su computadora.
  • Reinicie su computadora.
  • Asegúrese de que el cable USB no esté dañado.

Presupuesto

  • Modelo: Jabra Link 180 (180-09)
  • Conectividad: USB (for PC), RJ9/2.5mm/3.5mm (for Desk Phone, via included cable)
  • Compatibilidad de auriculares: Any corded Jabra QD (Quick Disconnect) headset
  • Dimensiones (L x An x Al): 3.94 x 1.18 x 5.91 pulgadas
  • Peso del artículo: 6.3 onzas
  • Color: Negro
  • Fabricante: Jabra

Garantía y soporte

Jabra products are covered by a limited warranty. For detailed warranty information, product support, and frequently asked questions, please visit the official Jabra support website. You can also find updated drivers and software (like Jabra Direct) there to ensure optimal performance of your Jabra Link 180.

Soporte Jabra Websitio: www.jabra.com/support