1. Introducción
The HPE Aruba AP-304 is an IEEE 802.11ac wireless access point designed to deliver high performance and a superb user experience in medium-density environments. This device supports 3x3:3SS MU-MIMO capability, Aruba Advanced ClientMatch radio management, and integrated Aruba Beacons, enabling a robust wireless network solution.
With a maximum concurrent data rate of 1,300 Mbps in the 5GHz band and 400 Mbps in the 2.4GHz band, the AP-304 provides an aggregate peak data rate of 1.7 Gbps. This makes it suitable for enterprises requiring reliable and high-speed wireless connectivity.

Figura 1: Frente view of the HPE Aruba AP-304 Wireless Access Point. This image displays the front of the HPE Aruba AP-304 Wireless Access Point, a white, circular device with the 'aruba a Hewlett Packard Enterprise company' logo printed on its surface. The design is sleek and minimalist, suitable for discreet ceiling or wall mounting.
2. Contenido del paquete
Verifique que su paquete contenga los siguientes elementos:
- HPE Aruba AP-304 Wireless Access Point
- Mounting Bracket (for ceiling or wall installation)
- Documentación (incluido este manual de usuario)
If any items are missing or damaged, please contact your vendor or HPE Aruba support immediately.
3. Configuración e instalación
3.1 Instalación física
The AP-304 is designed for indoor use and can be mounted on a ceiling or wall. Ensure the chosen location provides optimal wireless coverage and is away from sources of interference.
- Seleccionar ubicación: Choose a central location for best Wi-Fi coverage. Avoid placing near large metal objects or electrical equipment.
- Montaje: Use the provided mounting bracket to secure the access point to a ceiling tile rail or a solid wall surface. Follow the instructions included with the mounting kit for proper attachment.
- Enrutamiento de cables: Route the Ethernet cable through the designated opening in the mounting bracket.
3.2 Encendido del dispositivo
The AP-304 can be powered using Power over Ethernet (PoE) or an optional external power adapter (not included).
- PoE (recomendado): Connect an Ethernet cable from a PoE-enabled switch or PoE injector to the RJ-45 network port on the AP-304. The device will power on automatically.
- Adaptador de corriente externo: If not using PoE, connect a compatible 12V DC power adapter (sold separately) to the power input port on the AP-304.
3.3 Conexión de red
Connect the Ethernet cable from your network infrastructure (e.g., switch, router) to the RJ-45 network port on the AP-304. Ensure the connection is secure.
3.4 Configuración inicial
Initial configuration of the AP-304 typically involves connecting to an Aruba controller or using a standalone setup via a web interface. Refer to the Aruba documentation for detailed configuration steps specific to your network environment.
- Controller-based Deployment: If deploying with an Aruba controller, the AP will automatically discover and provision itself once connected to the network.
- Standalone Deployment: For standalone operation, connect a computer directly to the AP or to the same network segment. Access the AP's web interface via its default IP address (refer to Aruba documentation for default IP and login credentials).
4. Operación
Once configured, the HPE Aruba AP-304 will broadcast wireless networks (SSIDs) as defined during setup. Client devices (laptops, smartphones, tablets) can then connect to these networks.
- Operación de doble banda: The AP-304 operates on both 2.4 GHz and 5 GHz frequencies, allowing clients to connect to the optimal band for performance and range.
- MU-MIMO: The Multi-User Multiple-Input, Multiple-Output (MU-MIMO) technology allows the access point to transmit data to multiple compatible devices simultaneously, improving overall network efficiency and throughput.
- Coincidencia de cliente: Aruba's ClientMatch technology continuously monitors client performance and automatically steers devices to the best available access point and radio band, ensuring optimal connectivity and load balancing.
- Aruba Beacons: The integrated Bluetooth Aruba Beacon simplifies remote management of battery-powered Aruba Beacons and provides advanced location services, indoor wayfinding, and proximity-based push notifications.
5. Mantenimiento
5.1 Limpieza
To maintain optimal performance and appearance, periodically clean the exterior of the access point.
- Utilice un paño suave, seco y sin pelusa.
- Do not use liquid cleaners, aerosol cleaners, or solvents, as these may damage the device.
- Asegúrese de que el dispositivo esté apagado antes de limpiarlo.
5.2 actualizaciones de firmware
Regularly check the HPE Aruba support website for the latest firmware updates. Firmware updates often include performance enhancements, security patches, and new features. Follow the instructions provided by HPE Aruba for updating the device firmware.
5.3 Consideraciones ambientales
Ensure the access point operates within its specified environmental conditions (temperature, humidity) to prevent damage and ensure longevity. Avoid exposing the device to extreme temperatures, direct sunlight, or excessive moisture.
6. Solución de problemas
This section provides solutions to common issues you might encounter with your HPE Aruba AP-304.
| Problema | Posible causa | Solución |
|---|---|---|
| El dispositivo no se enciende. | No power from PoE switch/injector or external adapter. | Verify PoE source is active or external power adapter is correctly connected and functional. Check power cables. |
| No hay conectividad de red. | Ethernet cable disconnected or faulty. Network configuration issue. | Ensure Ethernet cable is securely connected to both the AP and the network switch. Verify network settings and IP address configuration. |
| Poor Wi-Fi performance or intermittent connection. | Interference from other devices. AP placement issues. Outdated firmware. | Relocate the AP away from potential interference sources (e.g., microwaves, cordless phones). Ensure optimal AP placement. Update firmware to the latest version. |
| No se puede acceder web interfaz. | Dirección IP o configuración de red incorrectas. | Verify the AP's IP address. Ensure your computer is on the same network segment. Check firewall settings. |
For more complex issues, refer to the comprehensive documentation available on the HPE Aruba support websitio o póngase en contacto con el soporte técnico.
7. Especificaciones técnicas
Below are the key technical specifications for the HPE Aruba AP-304 Wireless Access Point:
- Número de modelo: JX935A
- Tipo inalámbrico: IEEE802.11ac
- Bandas de frecuencia: 2.4 GHz, 5 GHz
- Velocidad máxima de datos: 1.70 Gbit/s (1300 Mbps on 5GHz, 400 Mbps on 2.4GHz)
- Tecnología: MU-MIMO, Beamforming
- Puertos de red: 1 x Network (RJ-45)
- Puertos USB: 1 x USB 2.0
- Montaje: Montaje en techo
- Peso del artículo: 1.3 libras (aprox. 0.59 kg)
- Dimensiones del producto (largo x ancho x alto): 6.5 x 6.5 x 1.5 pulgadas (aprox. 16.5 x 16.5 x 3.8 cm)
- Fabricante: Eficiencia Energética
8. Garantía y soporte
8.1 Garantía del producto
For detailed information regarding the warranty coverage for your HPE Aruba AP-304 Wireless Access Point, please refer to the warranty documentation included with your purchase or visit the official HPE Aruba webSitio. Los términos y condiciones de la garantía pueden variar según la región y el contrato de compra.
8.2 Soporte técnico
If you require technical assistance or have questions not covered in this manual, please contact HPE Aruba technical support. Support resources, including knowledge bases, forums, and contact information, are available on the official HPE Aruba support portal.
- Soporte en línea: Visit the HPE Aruba support website for documentation, FAQs, and software downloads.
- Contactar con soporte: Refer to the HPE Aruba webSitio para números de contacto regionales y opciones de soporte.





