1. Introducción
This user manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of the IP-COM G3224P 24-Port Managed PoE Switch. Please read this manual thoroughly before using the device to ensure proper and safe operation.
The IP-COM G3224P is a high-performance managed Power over Ethernet (PoE) switch designed for small to medium-sized businesses and enterprise networks. It offers 24 Gigabit Ethernet ports with PoE+ capabilities and additional SFP ports for fiber uplinks, providing flexible and scalable network solutions.
2. Producto terminadoview
2.1 Contenido del paquete
- IP-COM G3224P 24-Port Managed PoE Switch
- Cable de alimentación
- Kit de montaje en rack (soportes y tornillos)
- Patas de goma (para colocar en el escritorio)
- Guía de instalación rápida
2.2 Descripción del panel frontal
The front panel of the IP-COM G3224P switch features various ports and LED indicators for status monitoring.

Figure 2.1: IP-COM G3224P Front Panel Layout
This image displays the front panel of the IP-COM G3224P switch. On the left, the IP-COM logo and model number G3224P are visible. To the right, there are LED indicators for SYS, PoE MAX, and individual port status. A console port is also present. The main section features 24 Gigabit Ethernet RJ45 ports, arranged in two rows, with port numbers 1 through 24. On the far right, there are four SFP ports labeled SFP1, SFP2, SFP3, and SFP4, which are used for fiber optic uplinks.
2.3 Indicadores LED
| Indicador LED | Estado | Descripción |
|---|---|---|
| SISTEMA | Verde (fijo) | El sistema funciona con normalidad. |
| SISTEMA | Verde (parpadeando) | System is booting up or firmware is being upgraded. |
| PoE MÁX. | Rojo (fijo) | PoE power budget is nearing or exceeding its limit. |
| Enlace/Acción (Por Puerto) | Verde (fijo) | El puerto está vinculado. |
| Enlace/Acción (Por Puerto) | Verde (parpadeando) | Port is transmitting or receiving data. |
| PoE (por puerto) | Amarillo (Sólido) | Se suministra alimentación PoE al dispositivo conectado. |
3. Configuración e instalación
3.1 Precauciones de seguridad
- Asegúrese de que la fuente de alimentación voltage matches the switch's requirements (240V as per specifications).
- No bloquee las aberturas de ventilación.
- Mantenga el dispositivo alejado del agua, el fuego y las altas temperaturas.
- No intente abrir ni reparar el dispositivo usted mismo.
3.2 Instalación en bastidor
- Fije los soportes de montaje en rack provistos a los lados del conmutador usando los tornillos incluidos.
- Asegure el conmutador en un rack de equipo estándar de 19 pulgadas utilizando los tornillos de rack adecuados (no incluidos).
- Asegúrese de que haya un flujo de aire adecuado alrededor del interruptor para una refrigeración adecuada.
3.3 Instalación de escritorio
- Coloque las patas de goma proporcionadas en la parte inferior del interruptor.
- Place the switch on a flat, stable surface with sufficient ventilation.
3.4 Conexión del conmutador
- Conexión de energía: Connect the power cord to the power inlet on the rear panel of the switch and then to a grounded power outlet.
- Dispositivos de red: Connect network devices (e.g., computers, servers, IP cameras, VoIP phones) to the RJ45 ports (1-24) on the front panel using standard Ethernet cables.
- Dispositivos PoE: For PoE-powered devices, simply connect them to any of the RJ45 ports. The switch will automatically detect and provide power if the device is PoE compliant.
- Conexiones de enlace ascendente: Use the SFP ports (SFP1-SFP4) for fiber optic uplinks to other network devices or the core network. Insert compatible SFP transceivers into the SFP slots before connecting fiber optic cables.
- Conexión de consola (opcional): For initial configuration or advanced management, connect a console cable from your computer to the console port on the switch.
4. Instrucciones de funcionamiento
4.1 Encendido inicial
After connecting the power cord, the switch will automatically power on. Observe the SYS LED indicator. It will blink during boot-up and turn solid green once the system is ready.
4.2 Conectividad básica de red
Once powered on, the switch will automatically detect connected devices. The Link/Act LED for each connected port will illuminate solid green, indicating a successful link. It will blink when data is being transmitted or received.
4.3 PoE Operation
When a PoE-compatible device is connected to a port, the switch will negotiate power delivery. The PoE LED for that port will turn yellow, indicating that power is being supplied. Monitor the PoE MAX LED; if it turns red, the total PoE power budget is being approached or exceeded, and you may need to reduce the number of PoE devices or use a higher-capacity power source.
4.4 Acceso a la administración
The IP-COM G3224P is a managed switch, offering various configuration options via a web-based GUI, CLI (Command Line Interface) via the console port, or SNMP. Refer to the detailed management guide (usually available on the manufacturer's website) for advanced configuration, including VLANs, QoS, port mirroring, and security settings.
- Web Interfaz gráfica de usuario: Acceda al conmutador web interface by typing its default IP address (check the Quick Installation Guide or manufacturer's documentation) into a web navegador.
- CLI: Connect via the console port using a terminal emulator (e.g., PuTTY) with appropriate serial port settings.
5. Mantenimiento
5.1 Limpieza
- Regularly clean the exterior of the switch with a soft, dry cloth.
- No utilice limpiadores líquidos o en aerosol.
- Asegúrese de que las aberturas de ventilación estén libres de polvo y obstrucciones.
5.2 actualizaciones de firmware
Periodically check the IP-COM official webSitio para actualizaciones de firmware. Mantener el firmware actualizado garantiza un rendimiento óptimo, seguridad y acceso a nuevas funciones. Siga atentamente las instrucciones incluidas con el paquete de actualización de firmware.
5.3 Consideraciones ambientales
Ensure the switch operates within its specified environmental conditions (temperature, humidity) to prevent damage and ensure longevity.
6. Solución de problemas
| Problema | Posible causa | Solución |
|---|---|---|
| No power / SYS LED off | Cable de alimentación no conectado o toma de corriente defectuosa. | Verifique la conexión del cable de alimentación. Pruebe con otra toma de corriente. |
| No hay enlace en un puerto (LED de enlace/acción apagado) | Cable issue, device off, or incorrect port. | Check Ethernet cable. Ensure connected device is powered on. Try a different port or cable. |
| PoE device not powering on (PoE LED off) | Device not PoE compliant, cable issue, or power budget exceeded. | Verify device is PoE compliant. Check cable. Check PoE MAX LED; if red, reduce PoE load. |
| Problemas de rendimiento de la red | Cable quality, network congestion, or incorrect configuration. | Use high-quality Ethernet cables. Check for network loops. Review switch configuration (VLANs, QoS). |
| No se puede acceder web Interfaz de gestión | Dirección IP, configuración de red o firewall incorrectos. | Verify the switch's IP address. Ensure your computer is on the same subnet. Disable temporary firewalls. |
If problems persist, consult the full product documentation or contact IP-COM technical support.
7. Especificaciones
| Característica | Detalle |
|---|---|
| Modelo | G3224P |
| Puertos | 24 x 10/100/1000Base-T (RJ45) with PoE+, 4 x 1000Base-X (SFP) |
| Capacidad de conmutación | 56 Gbps |
| Tasa de reenvío | 41.66 Mpps |
| PoE estándar | IEEE 802.3af / at |
| Vol de entradatage | 240 voltios |
| Dimensiones (L x An x Al) | 29 x 44 x 44 cm |
| Peso | 15 kilogramos |
| Montaje en rack | Sí |
| Gestión | Administrado (Web GUI, CLI, SNMP) |
Nota: Las especificaciones están sujetas a cambios sin previo aviso.
8. Garantía y asistencia técnica
8.1 Información de garantía
IP-COM products typically come with a limited warranty. Please refer to the warranty card included with your product or visit the official IP-COM webSitio para conocer los términos y condiciones de garantía detallados específicos de su región y fecha de compra.
8.2 Soporte técnico
For technical assistance, product inquiries, or troubleshooting beyond the scope of this manual, please contact IP-COM technical support. Support contact information can usually be found on the official IP-COM websitio o en el embalaje del producto.
IP-COM Official Websitio: www.ip-com.com.cn





