Introducción
The Konftel CAM 20 is a high-quality conference camera designed to deliver 4K Ultra HD video for huddle rooms and medium-sized meeting spaces. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Konftel CAM 20 to ensure optimal performance and longevity.
¿Qué hay en la caja?
- Konftel Cam20 Camera
- Mando a distancia
- Cable USB 5 de 2.0 m
- 2 pilas AAA (para control remoto)
- Guía rápida
- Información de seguridad
Producto terminadoview
The Konftel CAM 20 features a 4K Ultra HD sensor, a 105-degree field of view, and WDR technology for excellent image quality in various lighting conditions. It connects via USB 3.0 for seamless integration with your preferred conferencing software.

Figura 1: Frente view of the Konftel CAM 20 Conference Camera, showing the lens and Konftel branding.

Figura 2: De arriba hacia abajo view of the Konftel CAM 20 Conference Camera, highlighting its compact design.

Figure 3: The Konftel CAM 20 Conference Camera shown with its included remote control and AAA batteries.
Configuración
1. Ubicación de la cámara
Position the Konftel CAM 20 on top of your display or on a flat surface near your meeting area. Ensure the camera has a clear line of sight to all participants. The integrated mount allows for easy adjustment.

Figure 4: The Konftel CAM 20 Conference Camera securely mounted on top of a monitor, demonstrating typical placement.
2. Conexión a una computadora
- Connect the supplied 5m USB 2.0 cable to the USB 3.0 port on the Konftel CAM 20.
- Connect the other end of the USB cable to an available USB port on your computer. For optimal performance, use a USB 3.0 port if available.
- The camera is UVC (USB Video Class) compliant and should be automatically recognized by your operating system (Windows, macOS, Linux) without requiring additional drivers.
3. Conexión a una pantalla externa (opcional)
The Konftel CAM 20 features an HDMI output for local monitoring of the video feed.
- Connect an HDMI cable (not included) from the HDMI port on the Konftel CAM 20 to an HDMI input on your external display.
- This allows you to see what the camera is transmitting in real-time, independent of your computer's display.
Instrucciones de funcionamiento
1. Selecting the Camera in Your Application
Once connected, open your preferred video conferencing application (e.g., Zoom, Microsoft Teams, Google Meet, Skype for Business). Navigate to the video settings and select "Konftel CAM 20" as your video device.

Figure 5: The Konftel CAM 20 actively used in a meeting setting, displaying a clear video feed on a large screen.
2. Uso del control remoto
The included remote control allows for easy adjustment of camera settings.

Figure 6: Close-up of the Konftel CAM 20 remote control, showing various buttons for camera control.
- Botón de encendido: Enciende/apaga la cámara.
- Pan/Tilt/Zoom (PTZ) Controls: Use the arrow keys to pan (left/right) and tilt (up/down) the camera. Use the zoom buttons to zoom in/out. The 4K resolution allows for deep and sharp digital zoom.
- Botones preestablecidos (1-9): Save and recall specific camera positions and zoom levels for quick access. To save a preset, adjust the camera to the desired position, then press and hold a number button until the camera confirms. To recall, simply press the number button.
- Botón de inicio: Returns the camera to its default home position.
- Enfocar: Adjusts the focus (Auto/Manual, Far/Near).
- Iluminar desde el fondo: Adjusts backlight compensation.
3. Optimal Field of View
The Konftel CAM 20 offers a 105-degree field of view, ideal for capturing all participants in huddle rooms without distortion. Position the camera to ensure everyone is comfortably within the frame.
Mantenimiento
- Limpieza: Utilice un paño suave y seco para limpiar la lente y el cuerpo de la cámara. Evite limpiadores abrasivos o disolventes.
- Actualizaciones de software: Konftel provides free software updates. Check the official Konftel website periodically for the latest firmware to ensure optimal performance and access to new features.
- Almacenamiento: Cuando no utilice la cámara durante períodos prolongados, guárdela en un lugar fresco y seco, lejos de la luz solar directa y de temperaturas extremas.
Solución de problemas
| Problema | Posible causa | Solución |
|---|---|---|
| No video output / Camera not detected |
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| Mala calidad de imagen |
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| El control remoto no funciona |
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Presupuesto
| Característica | Detalle |
|---|---|
| Número de modelo | 931201001 |
| Resolución de vídeo | 4K Ultra HD |
| Campo de View (CdV) | 105 grados |
| Conectividad | USB 3.0 (compatible con USB 2.0) |
| Salida de vídeo | USB |
| Dimensiones (L x An x Al) | 7.64 x 1.34 x 1.65 pulgadas (19.4 x 3.4 x 4.2 cm) |
| Peso | 12 onzas (340 gramos) |
| Fuerza | Alimentado por USB |
| Sistema operativo compatible | Windows, macOS, Linux |
| Características | WDR technology, Digital Pan-Tilt-Zoom, Remote Control, Presets |
Información de garantía
Konftel products are covered by a limited warranty. For detailed warranty terms and conditions, please refer to the official Konftel website or the warranty card included with your product. Please retain your proof of purchase for warranty claims.
Typical warranty coverage includes defects in materials and workmanship under normal use. Damage resulting from misuse, accidents, unauthorized modifications, or improper installation is not covered.
Atención al cliente
For further assistance, technical support, or to download the latest software updates, please visit the official Konftel support websitio:
You may also contact Konftel customer service directly through the contact information provided on their websitio.





