1. Introducción
This user manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of the Broadcom MegaRAID 9560-16i Storage Controller. This high-performance RAID controller is designed to manage various storage devices, offering robust data protection and efficient data access for server environments.
2. Producto terminadoview
The Broadcom MegaRAID 9560-16i is a 16-channel storage controller supporting SATA 6Gb/s, SAS 12Gb/s, and PCIe 4.0 (NVMe) interfaces. It supports multiple RAID levels including 0, 1, 5, 6, 10, 50, 60, and JBOD, providing flexible storage solutions. The controller features a PCIe 4.0 x8 interface for high bandwidth connectivity.
2.1 Características principales
- Connect up to 240 SAS/SATA devices or 24 NVMe devices per controller.
- Baja profile form factor suitable for rack-mounted servers.
- Side-mounted SAS connectors for convenient cable management.
- Interfaz de host PCIe 4.0 x8 para transferencia de datos de alta velocidad.
- Support for RAID levels 0, 1, 5, 6, 10, 50, 60, and JBOD.
2.2 Imagen del producto

Figure 2.1: Broadcom MegaRAID 9560-16i storage controller. This image displays the green circuit board with a large black heatsink covering the main processor, and multiple SAS/SATA ports on the right side. The card also features a PCIe connector at the bottom and a metal bracket for mounting.
3. Configuración e instalación
3.1 Requisitos del sistema
- Available PCIe 4.0 x8 slot or higher.
- Compatible server or personal computer system.
- Operating system with appropriate driver support.
- Sufficient power supply.
3.2 Instalación del hardware
- Sistema de apagado: Ensure the computer system is completely powered off and disconnected from the power source.
- Chasis abierto: Open the computer chassis to access the motherboard and expansion slots.
- Localice la ranura PCIe: Identify an available PCIe 4.0 x8 slot.
- Insertar controlador: Carefully align the Broadcom MegaRAID 9560-16i controller with the PCIe slot and firmly press it down until it is securely seated.
- Tarjeta segura: Secure the controller card with the retention mechanism or screw provided by your chassis.
- Conectar cables: Connect your SAS/SATA/NVMe drives to the appropriate ports on the controller using compatible cables.
- Chasis cerrado: Close the computer chassis and reconnect the power.
3.3 Instalación del controlador
After hardware installation, power on the system. You may need to install the appropriate drivers for the Broadcom MegaRAID 9560-16i controller. Drivers are typically available on the Broadcom official support website. Follow the driver installation instructions provided by Broadcom for your specific operating system.
4. Instrucciones de funcionamiento
4.1 Configuración inicial
Upon successful driver installation, the controller will be recognized by your operating system. Initial configuration, such as creating RAID arrays, is typically performed through the controller's BIOS utility during system boot-up or via a software utility provided by Broadcom (e.g., MegaRAID Storage Manager).
4.2 Creating RAID Arrays
- Access the RAID controller's configuration utility during system startup (usually by pressing a specific key like Ctrl+R or Ctrl+H when prompted).
- Select the drives you wish to include in the array.
- Choose the desired RAID level (e.g., RAID 0, 1, 5, 6, 10, 50, 60, or JBOD) based on your performance and redundancy requirements.
- Configure array parameters such as stripe size and cache policy.
- Save the configuration and exit the utility. The system will then recognize the new logical drive.
4.3 Seguimiento y gestión
Use the Broadcom MegaRAID Storage Manager (MSM) or a similar utility to monitor the health of your RAID arrays and connected drives. This software allows you to view array status, perform maintenance tasks, and receive alerts for potential issues.
5. Mantenimiento
- Actualizaciones de controladores: Regularly check the Broadcom support website for updated drivers and firmware for your MegaRAID controller. Keeping drivers and firmware current can improve performance and stability.
- Refrigeración del sistema: Ensure adequate airflow within your server chassis to prevent overheating of the controller and other components.
- Copia de seguridad de datos: While RAID provides data redundancy, it is not a substitute for regular data backups. Always maintain a robust backup strategy for critical data.
- Inspección física: Periodically inspect the controller and its connections for any signs of damage or loose cables.
6. Solución de problemas
| Problema | Posible causa | Solución |
|---|---|---|
| Controlador no detectado por el sistema. | Incorrectly seated in PCIe slot; incompatible slot; power issue; missing drivers. | Ensure controller is fully seated. Try a different PCIe slot. Verify power connections. Install or update drivers. |
| Drives not recognized by controller. | Loose or faulty cables; incompatible drives; drive failure. | Check all data and power cables. Ensure drives are compatible. Test drives individually if possible. |
| Matriz RAID degradada o fallida. | Drive failure; improper configuration. | Identify and replace the failed drive. Rebuild the array using the RAID management utility. Review ajustes de configuración. |
| Problemas de rendimiento del sistema. | Outdated drivers/firmware; high I/O load; insufficient system resources. | Update drivers and firmware. Optimize RAID array settings. Ensure adequate system RAM and CPU. |
For more detailed troubleshooting, refer to the official Broadcom support documentation or contact Broadcom technical support.
7. Especificaciones
| Número de modelo | 05-50077-00 |
| Marca | BROADCOM |
| Dimensiones del producto | 22 x 8 x 3 cm; 252 g |
| Interfaz de hardware | SAS, SATA, PCIe 4.0 (NVMe) |
| Canales | 16 |
| Niveles RAID admitidos | 0, 1, 5, 6, 10, 50, 60, JBOD |
| Interfaz de host | PCIe 4.0 x8 |
| Dispositivos compatibles | Personal Computer (Servers) |
| Código Postal | 830343007462 |
| ASIN | B08B52PR5Q |
| Fecha de primera disponibilidad | 18 de abril de 2020 |
8. Garantía y soporte
The Broadcom MegaRAID 9560-16i Storage Controller is covered by a manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation included with your product or visit the official Broadcom websitio.
For technical support, driver downloads, firmware updates, and additional resources, please visit the Broadcom support portal. It is recommended to have your product model number (05-50077-00) and serial number ready when contacting support.





