Logitech A20 Wireless Headset Gen 2

ASTRO Gaming A20 Wireless Headset Gen 2 User Manual

For Xbox Series X|S, Xbox One, PC & Mac

1. Introducción

The ASTRO Gaming A20 Wireless Headset Gen 2 provides a high-quality audio experience for gaming across multiple platforms. This manual details the setup, operation, maintenance, and troubleshooting for your headset, ensuring optimal performance and longevity.

ASTRO Gaming A20 Wireless Headset Gen 2

Image 1.1: The ASTRO Gaming A20 Wireless Headset Gen 2, featuring a white and green design.

2. Contenido del paquete

Verifique que todos los artículos estén presentes en el embalaje de su producto:

ASTRO Gaming A20 Wireless Headset Gen 2 and accessories

Image 2.1: Contents of the ASTRO Gaming A20 Wireless Headset Gen 2 package, including the headset, USB transmitter, and charging cable.

3. Configuración

3.1 Carga inicial

Before first use, fully charge the headset. Connect the USB-C end of the charging cable to the headset's USB-C port and the USB-A end to a powered USB-A port on your console, PC, or a wall adapter. A full charge provides approximately 15 hours of battery life.

3.2 Connecting to Xbox (Series X|S, Xbox One)

  1. Plug the USB Transmitter into an available USB port on your Xbox console.
  2. Power on your ASTRO A20 Wireless Headset.
  3. The headset and transmitter should automatically pair. The LED indicator on both devices will show a solid light when connected.
  4. Ensure your Xbox audio output settings are configured to send audio to the headset.

3.3 Connecting to PC / Mac

  1. Plug the USB Transmitter into an available USB port on your PC or Mac.
  2. Power on your ASTRO A20 Wireless Headset.
  3. The headset and transmitter should automatically pair. The LED indicator on both devices will show a solid light when connected.
  4. Navigate to your operating system's sound settings and select the ASTRO A20 as the default playback and recording device.
ASTRO Gaming A20 Wireless Headset Gen 2 connected to an Xbox console via USB transmitter

Image 3.1: The ASTRO Gaming A20 Wireless Headset Gen 2 demonstrating cross-platform connectivity with an Xbox console.

4. Instrucciones de funcionamiento

4.1 Controles de los auriculares

The ASTRO A20 Gen 2 features intuitive controls located on the headset for easy access during gameplay.

ASTRO Gaming A20 Wireless Headset Gen 2 with microphone flipped up

Image 4.1: The ASTRO Gaming A20 Wireless Headset Gen 2 demonstrating the flip-to-mute microphone feature.

4.2 Duración de la batería y carga

The headset provides over 15 hours of continuous use on a full charge. When the battery is low, you will hear an audible alert. Recharge the headset using the provided USB-C to USB-A cable as described in Section 3.1.

ASTRO Gaming A20 Wireless Headset Gen 2 indicating 15+ hours of battery life

Image 4.2: The ASTRO Gaming A20 Wireless Headset Gen 2 highlighting its 15+ hours of battery life.

5. Mantenimiento

El cuidado adecuado garantiza la longevidad y el rendimiento de sus auriculares:

6. Solución de problemas

If you encounter issues with your ASTRO A20 Wireless Headset Gen 2, refer to the following common solutions:

AsuntoPosible solución
No audio / Headset not connecting
  • Asegúrese de que los auriculares estén encendidos y completamente cargados.
  • Verify the USB Transmitter is securely plugged into the console/PC. Try a different USB port.
  • Power cycle both the headset and the console/PC.
  • Check console/PC sound settings to ensure ASTRO A20 is selected as the default audio device.
Microphone not working / Static in mic
  • Ensure the microphone boom is flipped down to unmute.
  • Check console/PC microphone input settings.
  • Test the microphone in a different application or on another device if possible.
  • Ensure the USB transmitter is firmly connected.
Short battery life / Not charging
  • Ensure the USB-C to USB-A charging cable is used and connected to a powered USB-A port.
  • Avoid using USB-C to USB-C cables or ports for charging, as this headset is designed for USB-A charging.
  • Allow the headset to charge for at least 3 hours for a full charge.
Audio cutting out / Wireless range issues
  • Ensure there are no major obstructions between the headset and the USB Transmitter.
  • Minimiza la interferencia de otros dispositivos inalámbricos de 2.4 GHz.
  • Keep within the 15-meter (50-foot) wireless range.

7. Especificaciones

CaracterísticaDetalle
Nombre del modeloASTRO A20 Wireless Headset Gen 2
Número de modelo del artículo939-001882
Tecnología de conectividadInalámbrico (RF 2.4 GHz)
alcance inalámbricoHasta 15 metros (50 pies)
Duración de la bateríaAproximadamente 15 horas
Tamaño del controlador de audioControladores dinámicos de 40 mm
Rango de frecuencia20 Hz - 20 kHz
MicrófonoFlip-to-mute functionality
ControlesVolume wheel, Game/Voice balance, EQ preset button
Puerto de cargaUSB-C (for charging via USB-A source)
Peso318 gramos (11.2 onzas)
Dispositivos compatiblesXbox Series X|S, Xbox One, PC, Mac

8. Garantía y soporte

For detailed warranty information, technical support, and additional resources, please visit the official Logitech G / ASTRO Gaming support website. You can also refer to the official User Guide PDF for further details:

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