Sistema de intercomunicación IP WiFi ELRO DV50 con dos monitores a color de 7 pulgadas Manual del usuario

1. Introducción

The ELRO DV50 IP WiFi Intercom System allows you to see and communicate with visitors at your door, whether you are at home or away. This system includes two 7-inch color monitors for indoor viewing and communication, making it suitable for larger homes or multi-story residences. Additionally, the ELRO Intercom app extends functionality to your smartphone, enabling remote viewing, two-way communication, and recording capabilities.

The system features a compact, vandal-resistant metal doorbell unit and two 7-inch (18 cm) color screens. The monitor housing is crafted from high-quality brushed aluminum, providing a modern aesthetic. Users can adjust speech and ringtone volumes, as well as image brightness and color intensity. Sixteen different ringtones are available for selection.

The doorbell unit includes a rain shield to prevent water droplets from obstructing the camera lens. Infrared LEDs provide night vision up to 5 meters.

Figure 1: ELRO DV50 IP WiFi Intercom System components.

2. Contenido del paquete

Verifique que todos los artículos enumerados a continuación estén incluidos en su paquete:

• 1x Waterproof Doorbell Unit with Rain Shield
• 2 monitores a color de 7 pulgadas
• 2 soportes de montaje para monitor
• Cable de 4 hilos de 1 x 15 metros
• Cable de 4 hilos de 1 x 10 metros
• Adaptadores de corriente
• Herrajes de montaje (tornillos, tacos)
• Manual de usuario (este documento)

Figura 2: Sobreview of package contents and basic installation steps.

3. Producto terminadoview

3.1 unidad de timbre

The outdoor doorbell unit is designed for durability and clear communication. It includes the following components:

• Micrófono: Captura audio de los visitantes.
• Cámara: Provides video feed of the visitor.
• LED de visión nocturna: Illuminates the area for clear viewing in low light conditions, up to 5 meters.
• Bell Push Button: Activates the intercom system and alerts indoor monitors and the app.
• Vocero: Outputs audio from indoor monitors or the app.

Figure 3: Doorbell unit components and recommended mounting height.

3.2 monitores de interior

The two 7-inch color monitors provide visual and audio interaction with visitors. Each monitor features:

• Pantalla a color de 7 pulgadas: Shows live video feed from the doorbell camera.
• Micrófono: For two-way communication with the visitor.
• Botones de control:
  • Vivir View: Activates the camera feed.
  • Desbloqueo de puerta: Remotely unlocks a connected door (12V door openers, not included).
  • Desbloqueo de puerta: Remotely unlocks a connected gate.
  • Discusión: Initiates two-way communication.
• Controles laterales:
  • Volumen de melodía: Adjusts the ringtone volume.
  • Seleccionar melodía: Cycles through 16 available ringtones.
  • Brillo: Ajusta el brillo de la pantalla.
  • Color Intensity: Ajusta la saturación del color de la pantalla.
  • Volumen de la conversación: Adjusts the volume of the two-way conversation.

Figure 4: Indoor monitor front panel and button functions.

Figure 5: Indoor monitor side controls and power/cable connections.

4. Instalación

The installation process for the ELRO DV50 is designed to be straightforward. Follow these steps carefully:

1. Mount the Rain Shield: Secure the rain shield for the doorbell unit to an exterior wall. The recommended mounting height is between 1.35 and 1.70 meters from the ground.
2. Montaje de monitores de interior: Install the mounting brackets for the indoor monitors at desired locations inside your home.
3. Cablear el sistema: Use the provided 4-wire cables to connect the doorbell unit to the indoor monitors. Ensure all connections are secure.
4. Conecte la unidad del timbre: Mount the doorbell unit into its bracket, ensuring it is firmly in place within the rain shield.
5. Encendido: Connect the power adapters to the monitors and plug them into electrical outlets.
6. Conexión de la aplicación: Proceed to Section 5 for instructions on connecting the system to the ELRO Intercom app.

Nota: For detailed wiring diagrams and specific instructions, refer to the included printed manual.

5. Configuración y conectividad de la aplicación

The ELRO Intercom app allows you to manage your intercom system remotely via your smartphone. This section details how to set up the app and connect it to your DV50 system.

1. Descargar la aplicación: Download the free ELRO Intercom app from the App Store (for iOS devices) or Google Playstore (for Android devices).
2. Crear una cuenta: Abra la aplicación y siga las instrucciones en pantalla para crear una nueva cuenta de usuario o iniciar sesión si ya tiene una.
3. Agregar dispositivo: Within the app, select the option to add a new device. You will typically be prompted to scan a QR code or manually enter device details. The QR code is usually found on the device itself or in the printed manual.
4. Conectarse a Wi-Fi: Follow the app's instructions to connect your ELRO DV50 system to your home's Wi-Fi network. Ensure your smartphone is connected to the same Wi-Fi network during the initial setup.
5. Múltiples usuarios: If multiple individuals wish to use the intercom, they can download the ELRO Intercom app and easily connect it to the same intercom system.

Importante: The app requires an active internet connection (Wi-Fi or 4G) on your smartphone to function remotely.

6. Operación

Operating your ELRO DV50 system involves using both the indoor monitors and the ELRO Intercom app.

6.1 Using the Indoor Monitors

• Recibir una llamada: When a visitor presses the doorbell button, the indoor monitors will ring and display the live video feed.
• Comunicación bidireccional: Presione el Hablar button on the monitor to speak with the visitor. Press it again to end the conversation.
• ViewTransmisión en vivo: Presione el Vivir View button to see the camera feed at any time, even without a visitor.
• Desbloqueo de puerta/portón: If connected, press the Desbloqueo de puerta or Desbloqueo de puerta button to grant access.
• Ajuste de la configuración: Use the side controls (refer to Figure 5) to adjust ringtone volume, select melodies, and modify screen brightness and color intensity.

6.2 Uso de la aplicación ELRO Intercom

The app provides extended control and monitoring capabilities:

• Recibir notificaciones: When a visitor presses the doorbell, your smartphone will receive a notification.
• Comunicación remota: Open the app to see the visitor, speak with them, and grant access remotely.
• App Interface Functions (refer to Figure 6):
  1. Encendido / apagado del micrófono: Toggle to communicate with the visitor.
  2. Loudspeaker On/Off: Toggle to hear ambient sound from the doorbell unit.
  3. Tomar fotografía: Capture a still image from the live feed.
  4. Iniciar/Detener grabación de vídeo: Grabar video footage.
  5. Pantalla completa: Cambiar a pantalla completa view.
  6. Colgar: Finalizar la llamada.
  7. Descubrir: Remotely unlock a connected door or gate.
• Photo and Video Storage: Photos and videos captured via the app can be stored directly on your smartphone.

Figure 6: ELRO Intercom app interface and functions.

7. Especificaciones

Figure 7: Doorbell unit dimensions.

8. Solución de problemas

This section addresses common issues you might encounter with your ELRO DV50 system.

• No hay video/audio en el monitor:
  • Ensure all 4-wire cables are securely connected between the doorbell unit and monitors.
  • Verify that monitors are powered on and receiving electricity.
  • Check for any physical damage to cables or connectors.
• App Not Connecting to Intercom / Frequent Disconnections:
  • Confirm your home Wi-Fi network is active and stable.
  • Ensure the intercom system is within range of your Wi-Fi router.
  • Restart your Wi-Fi router, the intercom monitors, and your smartphone.
  • Re-attempt the app setup process (Section 5).
  • Comprueba si la aplicación está actualizada a la última versión.
• Mala visión nocturna:
  • Ensure the night vision LEDs on the doorbell unit are not obstructed.
  • Limpie la lente de la cámara si parece sucia.
• Door/Gate Unlock Function Not Working:
  • Verify that the 12V door opener or gate mechanism is correctly wired to the doorbell unit and is functional independently.
  • Check wiring connections for the unlock function.
• No Sound from Doorbell Speaker or Monitor Speaker:
  • Adjust the "Talk Volume" on the side of the indoor monitor (Figure 5).
  • Ensure the microphone and loudspeaker are enabled in the ELRO Intercom app (Figure 6).

If you continue to experience issues after following these steps, please contact ELRO customer support.

9. Mantenimiento

To ensure optimal performance and longevity of your ELRO DV50 IP WiFi Intercom System, follow these simple maintenance guidelines:

• Limpieza: Regularly wipe the doorbell unit and indoor monitors with a soft, damp cloth. Avoid using abrasive cleaners or solvents, which can damage surfaces.
• Lente de la cámara: Keep the camera lens on the doorbell unit clean and free from dust, dirt, or water spots to ensure clear video quality.
• Protector contra la lluvia: Periodically check the rain shield for any debris accumulation that might obstruct the camera or microphone.
• Conexiones de cable: Occasionally inspect all wired connections for any signs of wear or corrosion, especially outdoor connections.
• Actualizaciones de software: Keep the ELRO Intercom app updated to the latest version to benefit from new features and security enhancements.

10. Garantía y soporte

ELRO products are designed for reliability and performance. For information regarding warranty coverage, please refer to the warranty card included with your product or visit the official ELRO websitio.

For technical support, troubleshooting assistance beyond this manual, or spare parts, please contact ELRO customer service. Contact details can typically be found on the ELRO websitio web o en la documentación de su producto.

ELRO Official Websitio: www.elro.eu