Introducción
This instruction manual provides detailed guidance for the installation, operation, and maintenance of your MOUNTUP Dual Monitor Mount (Model MU0033). Designed for optimal ergonomic positioning, this full-motion gas spring desk arm supports two ultrawide screens up to 35 inches each, with a weight capacity of 6.6-30.9 lbs per arm. It is compatible with VESA patterns 75x75mm and 100x100mm, supporting a wide range of monitors from brands like ASUS, Acer, Samsung, LG, HP, AOC, BenQ, MSI, Dell, and Lenovo.
The mount features a robust design with premium gas springs, ensuring smooth and stable adjustments. Integrated cable management and detachable USB connectors help maintain a tidy workspace. Please read this manual thoroughly before installation and use to ensure safe and proper operation.
Precauciones de seguridad
To prevent injury or property damage, always adhere to the following safety guidelines:
- Ensure your monitor's weight and VESA pattern are within the specified limits (6.6-30.9 lbs per arm, VESA 75x75mm or 100x100mm).
- Do not install the mount on tempered glass table tops.
- Verify that the desk surface is sturdy enough to support the combined weight of the mount and monitors.
- Tighten all screws and bolts securely during installation. Periodically check for tightness.
- Adjust gas spring tension carefully according to monitor weight to prevent sudden movements.
- Mantenga a los niños y las mascotas alejados del área de instalación.
- If any parts are missing or damaged, do not proceed with installation. Contact customer service immediately.
Contenido del paquete
Your MOUNTUP Dual Monitor Mount package includes all necessary hardware and components for assembly. Please refer to the included parts list in the physical manual to ensure all items are present before beginning installation.
Configuración e instalación
The MOUNTUP Dual Monitor Mount offers two convenient installation options: C-Clamp mounting and Grommet mounting. Choose the method best suited for your desk.
1. Elija su opción de montaje

Imagen: Ilustración de C-Clamp and Grommet mounting options. C-Clamp is suitable for desk thickness 0.39"-3.35". Grommet mounting requires a hole diameter up to 2.4" for desk thickness 0.39"-3.35".
- C-Clamp Montaje: This drill-free option is ideal for desks with a thickness between 0.39" and 3.35".
- Montaje con ojal: For desks with a pre-existing hole (up to 2.4" diameter) and thickness between 0.39" and 3.35", this method provides a secure and flush installation.
2. Fije las placas VESA a los monitores
The detachable VESA plates simplify the process of attaching your monitors. Secure the VESA plate to the back of each monitor using the provided screws, ensuring a firm connection.

Image: The MOUNTUP Dual Monitor Mount with two monitors attached, demonstrating the VESA plate connection and desk clamp.
3. Install the Mount to Your Desk
Follow the specific instructions for your chosen mounting method (C-Clamp or Grommet) to securely attach the base of the monitor mount to your desk. Ensure the base is stable before proceeding.
4. Fije los monitores a los brazos
Once the VESA plates are attached to your monitors and the mount is secured to the desk, slide the monitors onto the arms. The design allows for easy attachment.
5. Ajuste la tensión del resorte de gas
The gas spring arms require tension adjustment to properly support your monitor's weight. Use the provided Allen key to turn the adjustment screw. Turn clockwise to reduce tension for lighter monitors, and counter-clockwise to increase tension for heavier monitors. Hold the arm in a horizontal position during adjustment. Note that it may take several turns (up to 17) to achieve the correct tension.
Video: MOUNTUP MU0033 Gas Spring Tension & Tilting Adjustment Guide. This video demonstrates how to properly adjust the gas spring tension and tilt angle for optimal monitor positioning.
Video: MOUNTUP MU0033 Monitor Arm Installation Guide. This video provides a step-by-step guide for installing the monitor arm, including securing it to the desk and attaching monitors.
Instrucciones de funcionamiento
The MOUNTUP Dual Monitor Mount offers full motion capabilities to customize your viewing experience and achieve an optimal ergonomic posture.
Ajuste de la posición del monitor

Image: Diagram illustrating the full range of motion: Swivel 180°, Rotation 360°, Tilt +90° to -45°.
- Inclinación: Adjust the monitor's vertical angle from +90° to -45° to reduce glare and optimize viewEn.
- Girar: Pivot the monitor 180° horizontally at the arm joints to share your screen or change viewángulos de ing.
- Rotación: Rotate the monitor 360° from landscape to portrait orientation for different tasks.
- Ajuste de altura: The gas spring arm allows for smooth vertical height adjustments to align monitors at eye level.
Note: When stacking two monitors, ensure they are not over 24 inches for optimal configuration.

Imagen: Examples of various monitor configurations possible with the dual arm mount, including side-by-side and stacked setups.
Video: MOUNTUP MU0033 Monitor Desk Mount Function Display. This video showcases the various movements and adjustments possible with the monitor mount, demonstrating its flexibility.
Cable Management and USB Connectors
The mount includes integrated cable management channels to keep your workspace organized and clutter-free. Simply route your display and power cables through the designated covers on the arms. Additionally, the base features two detachable USB connectors for convenient access to your devices (USB cable not included).

Imagen: Primer plano view of the detachable USB connectors located on the base of the monitor mount, designed for easy cable organization.
Mantenimiento
Regular maintenance ensures the longevity and optimal performance of your MOUNTUP Dual Monitor Mount.
- Limpieza: Limpie el soporte con un paño suave.amp paño. Evite limpiadores abrasivos o disolventes que puedan dañar el acabado.
- Inspección: Revise periódicamente todos los tornillos y conexiones para asegurarse de que estén bien apretados. Vuelva a apretarlos si es necesario.
- Resorte de gas: The premium gas springs are tested for over 25,000 lift cycles, indicating long-term durability. If you notice any changes in arm movement, re-adjust the tension as described in the Setup section.
Solución de problemas
If you encounter issues with your MOUNTUP Dual Monitor Mount, refer to the common problems and solutions below. For more detailed assistance, please consult the official Guía de solución de problemas (PDF).
| Problema | Posible causa | Solución |
|---|---|---|
| El monitor se hunde o no permanece en su posición. | La tensión del resorte de gas es demasiado baja para el peso del monitor. | Aumente la tensión del resorte de gas girando el tornillo de ajuste en sentido antihorario. |
| El monitor es difícil de mover o ajustar. | La tensión del resorte de gas es demasiado alta para el peso del monitor. | Disminuya la tensión del resorte de gas girando el tornillo de ajuste en el sentido de las agujas del reloj. |
| El soporte se siente inestable en el escritorio. | Clamp o la base del ojal no está bien apretada. | Asegúrese de que el C-clamp or grommet base is tightened firmly to the desk. Verify desk thickness is within limits. |
| Los monitores no están nivelados. | Desalineación menor durante la instalación o el ajuste. | Adjust the tilt and rotation mechanisms on the VESA plate to level the monitors. |
Presupuesto
| Característica | Detalle |
|---|---|
| Marca | MONTAJE |
| Número de modelo | MU0033 |
| Compatibilidad de tamaño de pantalla | Up to 35 inches (each monitor) |
| Capacidad de carga | 6.6-30.9 lbs (per arm) |
| Compatibilidad VESA | 75 x 75 mm, 100 x 100 mm |
| Tipo de montaje | Montaje de sobremesa (C-Clamp, Ojal) |
| Grosor del escritorio (Clamp/Ojal) | 0.39" - 3.35" |
| Tipo de movimiento | Girar, girar, articular, inclinar |
| Ángulo de inclinación máximo | 90 grados |
| Material | Acero aleado |
| Color | Negro |
| Dimensiones del producto | 5.91 x 12.99 x 17.52 pulgadas |
| Peso del artículo | 12.8 libras |
Garantía y soporte
MOUNTUP stands behind the construction, strength, and durability of its monitor mounts. This product comes with a 3-year support warranty.
For any pre-purchase questions, installation assistance, or troubleshooting not covered in this manual, please do not hesitate to contact MOUNTUP customer service. Our friendly customer service team is ready to assist you.
También puedes consultar la información oficial Manual de usuario (PDF) Para obtener información adicional.





