1. Introducción
Thank you for choosing the HENDI Cotton Candy Machine. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new appliance. Please read this manual thoroughly before use and keep it for future reference.
Important Legal Disclaimer: This is a commercial product and is not intended for home use.
2. Componentes del producto
Familiarize yourself with the main components of your HENDI Cotton Candy Machine:
- Tazón de acero inoxidable: Detachable and dishwasher-safe, secured by 4 sturdy clamps.
- Carcasa del motor: Finished with a durable pink coating.
- Panel de control: Features separate switches with integrated lights for power and heating elements, and a voltmeter.
- Cajón de almacenamiento: Conveniently located for sticks, sugar, colorings, and other accessories.
- Overload Fuse: Protects the motor from burnout in case of blockage.

Figura 2.1: Frente view of the HENDI Cotton Candy Machine, showing the main unit, stainless steel bowl, and control panel.

Figura 2.2: Lado view of the HENDI Cotton Candy Machine, highlighting the robust construction.

Figure 2.3: The stainless steel bowl detached from the motor housing, demonstrating its easy removal for cleaning.

Figure 2.4: The convenient storage drawer pulled open, designed to hold sticks, sugar, and other necessary items.
3. Instrucciones de configuración
- Deshacer: Retire con cuidado todos los componentes del embalaje. Conserve el embalaje para su posterior almacenamiento o transporte.
- Colocación: Coloque la máquina sobre una superficie estable, nivelada y resistente al calor. Asegúrese de que haya suficiente ventilación alrededor de la unidad.
- Ensamblar el tazón: Place the stainless steel bowl onto the motor housing. Secure it firmly using the 4 clamps proporcionado.
- Conexión de energía: Ensure the power switch is in the "OFF" position. Connect the machine to a grounded 230V power outlet.
- Limpieza inicial: Before first use, clean the stainless steel bowl and sugar head thoroughly according to the "Cleaning and Maintenance" section.
4. Instrucciones de funcionamiento
Siga estos pasos para una operación segura y eficaz:
- Precalentar: Turn on the power switch (usually marked with a power symbol). Then, turn on the heating element switch (often marked with 'SSS' or a heat symbol). Allow the machine to pre-heat for 5-10 minutes until the sugar head is hot. The voltmeter will indicate the current voltage.
- Añadir azúcar: Once pre-heated, carefully pour the desired amount of cotton candy sugar into the center sugar head. Do not overfill.
- Collect Cotton Candy: As the sugar melts and spins, cotton candy will begin to form around the edges of the bowl. Use a cotton candy stick to collect it by rotating the stick around the inside of the bowl.
- Repetir o apagar: To make more cotton candy, repeat step 2. When finished, turn off the heating element switch first, then the main power switch.

Figure 4.1: Carefully adding cotton candy sugar into the central heating element. Use the provided scoop for precise measurement.

Figure 4.2: The stainless steel sugar scoop, ideal for accurately measuring and dispensing sugar into the machine.
Precauciones de seguridad:
- Always supervise the machine during operation.
- Mantenga las manos y la ropa suelta alejadas de las piezas móviles.
- Do not touch the heating element or hot bowl during operation.
- Ensure the overload fuse is functioning correctly to protect the motor.
5. Limpieza y mantenimiento
Regular cleaning and maintenance will ensure the longevity and optimal performance of your machine.
- Desconectar la energía: Desenchufe siempre la máquina de la toma de corriente antes de limpiarla.
- Enfriarse: Allow the machine to cool completely before attempting to clean.
- Retire el recipiente: Detach the stainless steel bowl by releasing el clamps. The bowl is dishwasher-safe for easy cleaning.
- Clean Sugar Head: The sugar head can be cleaned by carefully wiping it with a damp cloth. For stubborn sugar residue, turn on the heating element for a short period to soften the sugar, then carefully scrape it off with a non-abrasive tool.
- Limpiar la carcasa del motor: Limpie la carcasa del motor con adamp Paño. No sumerja la carcasa del motor en agua.
- Clean Drawer: Remove and clean the storage drawer as needed.
- Secar completamente: Asegúrese de que todas las piezas estén completamente secas antes de volver a ensamblar o almacenar la máquina.
The machine is designed to be easily disassembled for cleaning, ensuring hygiene and ease of maintenance.
6. Solución de problemas
| Problema | Posible causa | Solución |
|---|---|---|
| La máquina no se enciende. | Not plugged in; power switch off; tripped circuit breaker. | Verifique la conexión de energía; asegúrese de que el interruptor esté ENCENDIDO; reinicie el disyuntor. |
| No cotton candy produced. | Insufficient pre-heating; sugar head not hot enough; incorrect sugar type. | Allow more pre-heating time; ensure heating element switch is ON; use proper cotton candy sugar. |
| El motor se detiene durante el funcionamiento. | Overload fuse tripped due to blockage or overheating. | Turn off and unplug the machine. Allow to cool. Clear any blockages. If problem persists, contact service. |
| Cotton candy is hard or grainy. | Sugar head not hot enough; too much sugar added at once. | Ensure proper pre-heating; add sugar in recommended amounts. |
7. Especificaciones
| Característica | Detalle |
|---|---|
| Número de modelo | 282731 |
| Fuerza | 230V, 1200W |
| Dimensiones (LxAnxAl) | 56 x 42 x 50 cm (approx. 520x520x500mm) |
| Peso | 11 kilogramos |
| Material | Stainless Steel (Bowl), Pink Coated Motor Housing |
| Características | Detachable dishwasher-safe bowl, convenient drawer, separate power/heat switches, voltmeter, overload fuse. |
| País natal | Porcelana |
8. Garantía y soporte
HENDI products are manufactured to high-quality standards. For warranty information, please refer to the warranty card included with your purchase or visit the official HENDI website. For technical support, spare parts, or service inquiries, please contact your local HENDI distributor or authorized service center.
You can find more information about HENDI products and support at the official HENDI store: HENDI Store on Amazon.nl





