Introducción
This manual provides instructions for the setup, operation, and maintenance of your EPOS | SENNHEISER Impact SDW 5011 Headset. The EPOS | SENNHEISER Impact SDW 5011 is a 3-in-1 DECT headset designed for seamless communication in various work environments, including busy open offices and remote setups. It connects to your PC via a DECT dongle, offering optimal call clarity and mobility.
Contenido del paquete
Before proceeding with the setup, please ensure all components are present in the package.
Descripción de la imagen: This image displays the complete package contents of the EPOS Impact SDW 5011 headset. It includes the EPOS Impact SDW 5011 headset itself, a DECT dongle, a charging cable, a soft pouch for storage, a compliance sheet, a quick guide, and a safety guide.
- EPOS Impact SDW 5011 Headset
- Dongle DECT
- Cable de carga
- Bolsa blanda
- Hoja de cumplimiento
- Guía rápida
- Guía de seguridad
Configuración
1. Cargar los auriculares
Before initial use, fully charge the headset.
- Conecte el cable de carga al puerto de carga del auricular.
- Conecte el otro extremo del cable de carga a una fuente de alimentación USB (por ejemplo, puerto USB de computadora, adaptador de pared USB).
- The headset's indicator light will show charging status. Refer to the Quick Guide for specific light indications.
2. Connecting to PC via DECT Dongle
The headset connects to your PC using the provided DECT dongle for a plug-and-play experience.
- Insert the DECT dongle into an available USB port on your PC.
- The dongle will automatically pair with the headset. An indicator light on both the dongle and headset will confirm a successful connection.
- Ensure your PC's audio settings are configured to use the EPOS Impact SDW 5011 as the default input and output device.
Descripción de la imagen: This diagram illustrates the EPOS Impact SDW 5011 headset alongside its DECT dongle. Callouts highlight key features: "Make your DECT headset mobile" pointing to the dongle, "Hearing protection from acoustic shock" and "Sound clarity in high density environments" pointing to the earcup, "Exceptional speech intelligibility" pointing to the microphone, and "Simple hot desking and remote working" pointing to the overall headset design.
3. Estilos de uso
The headset offers a 3-in-1 wearing style system for customized comfort.
- Venda: For traditional over-the-head wear.
- Gancho para la oreja: For a discreet, single-ear fit.
- Tirilla: For behind-the-neck wear.
Refer to the Quick Guide for instructions on how to switch between wearing styles.
Descripción de la imagen: Una vista frontal view of the EPOS Impact SDW 5011 headset, showcasing its headband wearing style. The headset is black with a single earcup and an adjustable microphone boom.
Instrucciones de funcionamiento
1. Encendido y apagado
- Para encender, mantenga presionado el botón de encendido hasta que la luz indicadora se ilumine.
- Para apagar, mantenga presionado el botón de Encendido hasta que la luz indicadora se apague.
2. Gestión de llamadas
- Responder/Finalizar llamada: Pulse el botón de llamada.
- Rechazar llamada: Mantenga presionado el botón de llamada.
- Ajuste de volumen: Utilice los botones para subir el volumen (+) y bajar el volumen (-) del auricular.
- Silenciar micrófono: Presione el botón Silencio en el brazo del micrófono.
3. Softphone Compatibility
The EPOS Impact SDW 5011 is broadly compatible with all major Unified Communications (UC) softphones. Ensure your softphone application is running and configured to use the headset.
Descripción de la imagen: This diagram highlights additional features of the EPOS Impact SDW 5011 headset. Callouts indicate "All-day wearing comfort" with soft leatherette ear pads, "Enhanced security" with Protected Pairing and DECT Security certification, and "Simple hot desking and remote working" for fast, secure pairing.
Descripción de la imagen: A close-up image of the earcup of the EPOS Impact SDW 5011 headset, with text overlay stating "Optimized for UC," indicating its compatibility and performance with Unified Communications platforms.
Mantenimiento
1. Limpieza
- Wipe the headset and dongle with a soft, dry cloth.
- No utilice limpiadores líquidos ni disolventes.
- Asegúrese de que los contactos de carga estén limpios y libres de residuos.
2. Almacenamiento
When not in use, store the headset in the provided soft pouch to protect it from dust and damage.
Descripción de la imagen: Un lado profesionalfile view of the EPOS Impact SDW 5011 headset, showing the single earcup, microphone boom, and the adjustable headband.
Solución de problemas
If you encounter issues with your EPOS Impact SDW 5011 headset, refer to the following common solutions.
| Problema | Posible causa | Solución |
|---|---|---|
| No audio / Microphone not working | Headset not powered on, not paired, or PC audio settings incorrect. |
|
| Mala calidad de audio | Interference, low battery, or distance from dongle. |
|
| Los auriculares no se emparejan | Dongle not recognized or pairing mode not activated. |
|
Presupuesto
Detailed technical specifications for the EPOS Impact SDW 5011 Headset.
- Nombre del modelo: IMPACT SDW 5011
- Tecnología de conectividad: Inalámbrico (DECT)
- Estilos de uso: Headband, Ear Hook, Neckband (3-in-1)
- Dispositivos compatibles: PC, UC Softphones
- Rango de frecuencia: 20 Hz - 20,000 Hz
- Duración de la batería: Approximately 4 hours (talk time)
- Peso del artículo: 2 onzas
- Características especiales: Ear Hook, Plug and Play, Robust design
- Control de ruido: None (focus on speech intelligibility)
- Fabricante: EPOS
- Código postal: 840064407816
Garantía y soporte
Information regarding product warranty and customer support was not available in the provided data. Please refer to the official EPOS website or the documentation included in your product package for detailed warranty terms and support contact information.
Para obtener más ayuda, puede visitar el Tienda EPOS en Amazon.