Manual del usuario de la base Thunderbolt 4 de CalDigit TS4

1. Introducción

The CalDigit TS4 is a high-performance Thunderbolt 4 Dock designed to expand the connectivity of your computer. It offers a wide array of ports, powerful charging capabilities, and support for high-resolution displays, making it an ideal solution for professional workstations and creative environments.

Las características principales incluyen:

• 18 Ports of Connectivity: Includes Thunderbolt 4, USB-A, USB-C, DisplayPort 1.4, SD/microSD 4.0 UHS-II Card Readers, Audio ports, and 2.5GbE.
• Suministro de energía de 98 W: Charges your host laptop while connecting all your peripherals with a single cable.
• Compatibilidad con pantalla de alta resolución: Supports single 8K or dual 6K 60Hz displays, depending on the host system.
• Ethernet de 2.5 gigabits: Provides faster network speeds than standard 1GbE.
• Compatibilidad universal: Works with Thunderbolt 4, Thunderbolt 3, USB4, and USB-C computers, including Mac, Windows, and Chrome OS devices.

2. Configuración

2.1 Contenido del paquete

Verifique que todos los elementos estén presentes en la caja:

• 1x CalDigit TS4 Thunderbolt 4 Dock
• 1x Thunderbolt 4 Cable (0.8m)
• 2x Rubber Feet Strips
• 1x Power Cord & Power Supply (230W)

2.2 Requisitos del sistema

• macOS 11.4 (Big Sur) or above or Windows 10 (20H2) or above
• Thunderbolt 5, Thunderbolt 4, or Thunderbolt 3 Computer
• USB-C (USB4) or USB-C (with data, power, and video support) Computer
• Chromebook (Thunderbolt or USB-C)
• iPad Pro/iPad Air/iPad mini (Thunderbolt or USB-C) or Windows Tablet (Thunderbolt or USB-C)

Nota: USB 4, Thunderbolt 4, or Thunderbolt 5 is required for maximum performance. When used with older or less powerful interfaces such as Thunderbolt 3, Thunderbolt 2, Thunderbolt 1, USB-C (with data, power, and video support), performance will be capped at the capability of the host interface specifications.

2.3 Conexión inicial

1. Conecte la electricidad: Connect the provided power supply to the DC IN port on the rear of the TS4, then plug the power cord into a wall outlet.
2. Conectarse al ordenador host: Use the included Thunderbolt 4 cable to connect the "Computer" port on the TS4 to a Thunderbolt 4, Thunderbolt 3, USB4, or compatible USB-C port on your host computer.
3. Conectar periféricos: Connect your monitors, USB devices, Ethernet cable, and other peripherals to the appropriate ports on the TS4.

3. Instrucciones de funcionamiento

3.1 Suministro de potencia

The TS4 provides power to your host computer and connected devices:

• Thunderbolt 4/USB4 Host Port: Up to 98W for laptop charging.
• Each Downstream Thunderbolt 4/USB4 Port: 15 W
• Front 20W USB-C Port: 20 W
• Puertos USB-C restantes: 7.5 W
• Puertos USB-A: 7.5 W

3.2 Conectividad de la pantalla

The TS4 supports various display configurations:

• Usuarios de Windows: Connect a single monitor up to 8K resolution or dual 4K 60Hz monitors.
• macOS Users (M1 - M4 Pro, M Ultra and Max): Connect up to dual 6K 60Hz displays.
• macOS Users (M1 - M3 Non-Pro): Limited to a single display due to host hardware limitations.
• Nota: Some refresh rates require DP 1.4 HBR3 and DSC 1.2 support from the host, GPU, and monitor. Bit/color depth may vary for higher refresh rates.

3.3 Conexión de red

The 2.5GbE port provides enhanced network performance:

• 2.5X faster than standard 1GbE.
• Fully backwards compatible with 1GbE devices.
• Requires a Thunderbolt host connection and 2.5GbE compatible devices or above for optimal performance.

3.4 USB and Card Reader Functionality

The TS4 offers extensive USB and card reader options:

• Thunderbolt 4 Ports (3x): 40Gb/s performance for connecting Thunderbolt/USB-C accessories, monitors, or SSDs.
• Puertos USB-C (3x): One front 20W port, two rear 7.5W ports, all offering 10Gb/s data transfer.
• Puertos USB-A (5x): All offering 10Gb/s data transfer.
• SD & microSD 4.0 UHS-II Card Readers: For high-speed data transfer from memory cards.

4. Mantenimiento

To ensure the longevity and optimal performance of your CalDigit TS4 Dock, follow these maintenance guidelines:

• Limpieza: Use a soft, dry, lint-free cloth to clean the exterior of the dock. Avoid using liquid cleaners, aerosols, or solvents.
• Ventilación: Ensure the dock is placed in a well-ventilated area. Do not block the ventilation grilles on the sides of the unit.
• Temperatura: Operate the dock within recommended environmental temperatures. Avoid extreme heat or cold.
• Sistema de organización de cables: Asegúrese de que los cables no estén excesivamente doblados o tensados, ya que esto puede provocar daños con el tiempo.

5. Solución de problemas

If you encounter issues with your CalDigit TS4 Dock, refer to the following common troubleshooting steps:

• Sin energía:
  • Ensure the power supply is securely connected to both the dock and a working power outlet.
  • Verifique que la toma de corriente funcione enchufando otro dispositivo.
• Sin salida de pantalla:
  • Confirm that your monitor cables are securely connected to both the TS4 and the monitor.
  • Ensure your host computer's port supports video output (for USB-C connections).
  • Check your computer's display settings to detect and configure the external monitor.
  • Remember that M1-M3 (Non Pro) Macs are limited to a single external display.
  • Some Windows PC manufacturers may restrict display functionality on their Thunderbolt 3 and USB-C ports. Consult your PC manufacturer's documentation.
• Periféricos no reconocidos:
  • Disconnect and reconnect the peripheral device.
  • Try connecting the peripheral to a different port on the TS4.
  • Ensure the peripheral has its own power supply if required.
  • Update your computer's operating system and Thunderbolt/USB-C drivers.
• Network Connectivity Issues (2.5GbE):
  • Verify the Ethernet cable is securely connected to both the TS4 and your router/modem.
  • Asegúrese de que su enrutador/módem esté funcionando correctamente.
  • Confirm that your host computer is connected via Thunderbolt for optimal 2.5GbE performance.
  • Some users have reported issues with Windows not recognizing the Ethernet cable; ensure drivers are up to date.
• Problemas de carga:
  • Ensure your host computer is connected to the "Computer" port on the TS4.
  • Verify your laptop supports charging via Thunderbolt or USB-C Power Delivery.
  • The actual charging wattage may vary based on your laptop's requirements and current power state.

If problems persist, refer to the official CalDigit support resources or contact customer service.

6. Especificaciones

7. Garantía y soporte

Para obtener información sobre la garantía y soporte técnico, consulte el sitio web oficial de CalDigit. webSitio web o contacte con el departamento de atención al cliente. Conserve su comprobante de compra para reclamaciones de garantía.

Recursos adicionales:

• Descargar la Guía del Usuario (PDF)
• Visita el CalDigit Store on Amazon