1. Introducción
This manual provides detailed instructions for the VTech AM18447 4-Line Corded Base Phone System, including the AM18447 main console and up to three AM18247 corded desksets. This system is designed to manage calls across 1 to 4 telephone lines simultaneously, offering advanced features for efficient communication. Please read this manual thoroughly to ensure proper installation, operation, and maintenance of your phone system.

Image 1: The VTech AM18447 4-Line Corded Base Phone System, showing the main console and three additional corded desksets.
2. Configuración
2.1 Desembalaje del sistema
Desempaque con cuidado todos los artículos de la caja. Asegúrese de que estén presentes los siguientes componentes:
- VTech AM18447 Main Console (Base Unit)
- Up to three VTech AM18247 Corded Desksets
- Power Adapters for each unit
- Cables de línea telefónica
- Corded Handsets and Coiled Cords
2.2 Connecting the Main Console (AM18447)
- Connect one end of the coiled handset cord to the handset jack on the main console and the other end to the handset.
- Plug one end of the telephone line cord into the LINE 1 jack on the back of the main console and the other end into a telephone wall jack. Repeat for LINE 2, LINE 3, and LINE 4 if you have multiple lines.
- Connect the power adapter to the POWER jack on the main console and plug the other end into an electrical outlet.
- If using DSL service, ensure you use a DSL filter (not included) for each telephone line to prevent interference.
2.3 Connecting Additional Corded Desksets (AM18247)
Each AM18247 deskset connects to the main console wirelessly. Follow these steps for each deskset:
- Connect one end of the coiled handset cord to the handset jack on the deskset and the other end to the handset.
- Connect the power adapter to the POWER jack on the deskset and plug the other end into an electrical outlet.
- The deskset will automatically register with the main console upon power-up. If registration fails, refer to the troubleshooting section.

Imagen 2: Un detalle view of the VTech AM18447 main console, highlighting the display, keypad, and line indicators.
2.4 Battery Installation for Power Failure Operation
The main console requires 4 AAA batteries (not included) for power failure operation, allowing basic functionality during a power outage. Locate the battery compartment on the underside of the main console, insert the batteries according to the polarity markings, and replace the cover.
3. Instrucciones de funcionamiento
3.1 Funciones básicas de llamada
- Haciendo una llamada: Levante el auricular o presione el VOCERO button. Select an available line (LINE 1-4) if not automatically selected. Dial the number.
- Responder una llamada: Levante el auricular o presione el VOCERO Botón cuando suena el teléfono.
- Terminar una llamada: Coloque el auricular nuevamente en la base o presione el botón VOCERO botón de nuevo.
- Sostener: Durante una llamada, presione el SOSTENER button to place the call on hold. Press the flashing line button to retrieve the call.
- Rellamada Presione el VOLVER A MARCAR button to redial the last 10 numbers called.
3.2 Altavoz
The system features a full-duplex speakerphone, allowing both parties to speak and be heard simultaneously. To use, press the VOCERO button during a call or to initiate a call without lifting the handset.
Sistema contestador digital 3.3
The integrated digital answering system records up to 180 minutes of messages, announcements, and memos.
- Recording an Outgoing Announcement: Access the answering system menu and follow voice prompts to record your personalized message.
- Reproducción de mensajes: Presione el REPRODUCIR/DETENER botón. Usar SALTAR to advance, REPETIR to replay, and BORRAR to remove messages. Variable speed playback is available through menu options.
- Grabación de notas: Record personal memos for later playback.
- Acceso remoto: Access your messages from an outside line by dialing your phone number and entering your remote access code.
- Private Mailbox: Configure private mailboxes for individual users.
3.4 Identificador de llamadas / Llamada en espera
The system stores up to 50 names and numbers in the Caller ID history.
- Viewing Caller ID: Use the navigation buttons to scroll through the Caller ID log.
- Llamada en espera: When on a call, a tone indicates an incoming call. Press the DESTELLO para cambiar entre llamadas.
3.5 Phonebook Directory
Store up to 100 names and numbers in the phonebook directory.
- Agregar una entrada: Access the phonebook menu, select 'Add New Entry', and enter the name and number.
- De marcación rápida: Assign frequently called numbers to speed dial locations (up to 32).
3.6 Intercom, Call Transfer, and Conferencing
- Intercomunicador: Presione el INTERCOMUNICADOR button and select the desired station to initiate an internal call.
- Transferencia de llamada: Durante una llamada externa, presione TRANSFERIR, select the internal station, and then hang up to complete the transfer.
- Conferencia de 4 vías: Connect up to four parties (internal and external) on a single call. Refer to the menu for specific steps.
3.7 Configuración del sistema
Access the setup menu to customize various settings.
- Idioma: Select English, Spanish, or French for the display menu.
- Ringers: Choose from 10 polyphonic ringers, assignable per line.
- Operador automático: Enable or disable the auto attendant feature for each line.

Imagen 3: Un ángulo view of the VTech AM18447 main console, providing a clear perspective of its ergonomic design and button layout.
4. Mantenimiento
To ensure the longevity and optimal performance of your VTech phone system, follow these maintenance guidelines:
- Limpieza: Wipe the phone surfaces with a soft, slightly damp paño. No utilice productos químicos agresivos ni limpiadores abrasivos.
- Ubicación: Place the phone system in a dry area, away from direct sunlight, heat sources, and excessive moisture.
- Fuerza: Ensure all power adapters are securely plugged into working electrical outlets.
5. Solución de problemas
If you encounter issues with your VTech phone system, try the following solutions:
- No hay tono de marcado:
- Check all telephone line cord connections.
- Asegúrese de que el adaptador de corriente esté bien enchufado.
- Test the telephone line with another phone.
- No hay energía en la unidad:
- Verify the power adapter is correctly connected to the unit and a working electrical outlet.
- Check the electrical outlet with another device.
- El contestador automático no graba:
- Asegúrese de que el sistema de contestador esté encendido.
- Check if the memory is full; delete old messages.
- El identificador de llamadas no se muestra:
- Asegúrese de estar suscrito al servicio de identificación de llamadas de su proveedor de telefonía.
- Verify the phone line connection.
- Deskset Not Registering:
- Ensure the deskset is powered on.
- Refer to the main console's menu for manual registration options if automatic registration fails.
6. Especificaciones
| Característica | Detalle |
|---|---|
| Dimensiones del producto | 9 x 5.7 x 8.8 pulgadas |
| Peso del artículo | 2 libras |
| Pilas necesarias | 4 AAA batteries (for power failure operation) |
| Fabricante | V-Tech |
| Marca | VTech |
| Color | Negro |
| Tipo de teléfono | Cortado |
| Material | Plástico |
| Fuente de poder | Eléctrico con cable |
| Tipo de marcador | Teclado único |
| Tipo de sistema de contestación | Digital |
7. Garantía y soporte
VTech products are manufactured with high-quality components and are designed for reliable performance. For specific warranty information, please refer to the warranty card included with your product packaging or visit the official VTech websitio.
For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact VTech Customer Service. Contact details can typically be found on the VTech websitio o en el embalaje de su producto.





