1. Introducción
Welcome to the OKAI Neon Electric Scooter user manual. This guide provides essential information for the safe assembly, operation, maintenance, and troubleshooting of your new electric scooter. Please read this manual thoroughly before your first ride to ensure optimal performance and safety.

Figure 1: The OKAI Neon Electric Scooter, showcasing its sleek white design and integrated lighting.
2. Información de seguridad
Conducir un patinete eléctrico conlleva riesgos inherentes. Para minimizarlos, siga siempre las siguientes pautas de seguridad:
- Utilice siempre casco y equipo de seguridad adecuado (rodilleras, coderas) cuando conduzca.
- Asegúrese de que todos los componentes estén bien fijados antes de cada viaje.
- No conduzca en condiciones de humedad, lluvia intensa o en charcos.
- Cumpla con las leyes y regulaciones de tránsito locales.
- Mantenga una velocidad y distancia seguras de otros vehículos y peatones.
- Evite conducir bajo la influencia del alcohol o las drogas.
- El peso máximo de este patinete es de 100 kg (220 libras). No exceda este límite.
- Este scooter está diseñado para uso de adultos.
3. Contenido del paquete
Verifique que todos los artículos estén presentes y en buenas condiciones al desembalarlo:
- OKAI Neon Electric Scooter
- Adaptador de carga
- Manual de usuario (este documento)
- Herramientas de montaje (si es necesario)
- Tarjeta clave NFC
4. Configuración y carga inicial
4.1 Desembalaje y montaje
Carefully remove the scooter and all accessories from the packaging. The OKAI Neon Electric Scooter typically comes pre-assembled with minimal setup required. Follow these steps:
- Levante el manillar hasta que encaje en su lugar. Asegúrese de que el mecanismo de plegado esté bien bloqueado.
- Attach the handlebars to the stem, ensuring all cables are properly connected and not pinched. Tighten any screws as instructed in the quick start guide (if provided separately).
4.2 Carga inicial
Before your first ride, fully charge the scooter's battery. This helps prolong battery life.
- Localice el puerto de carga en el scooter.
- Connect the charging adapter to the scooter's charging port, then plug the adapter into a standard wall outlet.
- The scooter's display will indicate charging status. A full charge typically takes approximately 5.5 hours.
- Una vez completamente cargado, desconecte el cargador.
5. Instrucciones de funcionamiento
5.1 Encendido / Apagado
- To power on: Press and hold the power button on the handlebar until the display illuminates.
- Para apagar: mantenga presionado el botón de encendido hasta que la pantalla se apague.
5.2 Conceptos básicos de conducción
To begin riding, place one foot on the deck and push off with the other foot to gain some initial momentum. Once moving, gently press the accelerator lever to engage the motor. For braking, use the hand levers for the electric brake (front) and disc brake (rear).

Figure 2: Key features including the smart display, disc brake, 300W power motor, and hidden rear suspension.
5.3 modos de velocidad
The OKAI Neon Electric Scooter features multiple speed modes to suit different riding conditions and rider preferences. Refer to the scooter's display or the OKAI app to switch between modes. The maximum speed is approximately 15.5 MPH (25 km/h).
5.4 Mecanismo de plegado
The scooter features a one-click folding design for easy storage and transport. To fold, locate the folding latch near the base of the handlebar stem, release it, and carefully fold the stem down until it locks into place with the rear fender.
5.5 App Connectivity and Customization
Enhance your riding experience by connecting your OKAI Neon Electric Scooter to the OKAI app. The app allows for:
- Adjusting ambient light settings.
- Monitoring real-time ride updates and battery status.
- Customizing dashboard settings.
- Locking/unlocking the scooter (using the NFC key card or app).
Download the official OKAI app from your device's app store and follow the in-app instructions to pair your scooter.
6. Mantenimiento
Regular maintenance ensures the longevity and safe operation of your OKAI Neon Electric Scooter.
6.1 Cuidado de la batería
- Cargue la batería completamente antes del primer uso.
- Avoid completely draining the battery. Recharge after each use, or at least once a month if not used regularly.
- Guarde el scooter en un lugar fresco y seco, alejado de la luz solar directa y de temperaturas extremas.
- Use only the official OKAI charging adapter.
6.2 Presión de los neumáticos
The front tire is pneumatic, and maintaining correct tire pressure is crucial for ride comfort, range, and safety. Check tire pressure regularly. While specific recommended PSI is not provided in this manual, generally, electric scooters require tire pressure between 30-50 PSI. Consult a professional if unsure or if you experience frequent deflation.
6.3 Limpieza y almacenamiento
- Limpiar el scooter con anuncioamp paño. No utilice chorros de agua a alta presión ni limpiadores corrosivos.
- Asegúrese de que la tapa del puerto de carga esté bien cerrada antes de limpiarla.
- Guarde el scooter en un lugar cerrado y seco cuando no esté en uso.
6.4 Inspección de frenos
Regularly inspect the front electric brake and rear disc brake for proper function. Ensure brake levers are responsive and brake pads are not excessively worn. Adjust or replace components as needed, or seek professional assistance.
7. Solución de problemas
This section addresses common issues you might encounter with your OKAI Neon Electric Scooter.
| Problema | Posible causa | Solución |
|---|---|---|
| El scooter no enciende. | Batería baja; conexiones sueltas; problema con el botón de encendido. | Charge the battery fully. Check all visible cable connections. Ensure the power button is not stuck. |
| El motor no se acopla. | Low battery; kick-start not performed; faulty accelerator. | Ensure battery is charged. Push off to gain initial speed before pressing accelerator. Contact support if issue persists. |
| Alcance o velocidad reducidos. | Baja presión de los neumáticos; carga pesada; conducción cuesta arriba; clima frío; degradación de la batería. | Check and inflate tires to recommended pressure. Reduce load. Battery performance can be affected by temperature. |
| Los frenos se sienten débiles o no responden. | Worn brake pads; loose brake cable; air in hydraulic system (disc brake). | Inspect brake pads for wear and replace if necessary. Adjust brake cable tension. For hydraulic issues, seek professional service. |
| Error codes on display (e.g., E3). | Sensor malfunction; motor issue; controller issue. | Refer to the OKAI app or contact customer support with the specific error code for diagnosis. |
If you encounter an issue not listed here or if the suggested solutions do not resolve the problem, please contact OKAI customer support.
8. Especificaciones
| Característica | Detalle |
|---|---|
| Marca | OK |
| Nombre del modelo | Neon Series (ES20) |
| Color | Blanco |
| Velocidad máxima | Hasta 15.5 MPH (25 km/h) |
| Rango máximo | Hasta 25 millas (40 km) |
| Límite de peso | 220 libras (100 kg) |
| Tiempo de carga | Aproximadamente 5.5 horas |
| Dimensiones del producto (L x An x Al) | 45" x 17.7" x 44.5" (114.3 cm x 44.9 cm x 113 cm) |
| Peso del artículo | 35.2 libras (16 kg) |
| Material del marco | Aluminio |
| Tamaño de la rueda | 9 pulgadas |
| Estilo de freno | Front: Electric Brake, Rear: Disc Brake |
| Tipo de suspensión | Suspensión trasera |
| Características especiales | Dual Braking System, Cruise Control, Wide Platform, Lockable, Foldable, Ambient Light |

Figure 3: Dimensions of the OKAI Neon Electric Scooter.
9. Garantía y atención al cliente
9.1 Información de garantía
The OKAI Neon Electric Scooter comes with a 1 Year Limited Warranty. This warranty covers manufacturing defects under normal use. Please retain your proof of purchase for warranty claims. For full warranty terms and conditions, refer to the official OKAI websitio o póngase en contacto con el servicio de atención al cliente.
9.2 Atención al cliente
For technical assistance, warranty claims, or any other inquiries, please contact OKAI customer support. You can find contact information on the official OKAI website or through the OKAI app. OKAI offers 100% local customer support.
Visit the official OKAI Store on Amazon: OKAI Store





