Introducción
This manual provides comprehensive instructions for the installation, operation, and maintenance of your NGTeco D500 Series Video Doorbell Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. The NGTeco D500 Series offers 1080P HD video, two-way audio, motion detection, and night vision, enhancing your home security and convenience.
Contenido del paquete
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact NGTeco customer support.

Image: Contents of the NGTeco D500 Series Video Doorbell package, including the doorbell unit, mounting hardware, USB charging cable, power adapter, and Quick Start Guide.
- NGTeco D500 Series Video Doorbell Camera
- Timbre inalámbrico
- Soporte de montaje
- Tornillos de montaje y anclajes de pared
- Cable de carga USB
- Adaptador de corriente
- Guía de inicio rápido
- Nota: Two 18650 rechargeable batteries are required and are No incluido En el paquete.
Producto terminadoview
Familiarize yourself with the components of your NGTeco D500 Series Video Doorbell Camera.

Image: The NGTeco D500 Series Video Doorbell Camera, shown with its wireless chime and a smartphone displaying a live feed of a delivery person. This illustrates the complete system and its remote viewcapacidad de ing.
Características principales:
- Vídeo HD 1080P y visión nocturna: Provides clear video with a 120° view angle, allowing you to see visitors from head to toe, even in low light conditions.
- Audio bidireccional: Enables real-time communication with visitors at your door.
- Alertas de detección de movimiento: Sends instant notifications to your smartphone when motion is detected.
- Grabación de vídeo: Automatically records video to an SD card (not included) or cloud storage (subscription may be required) upon motion detection or doorbell press.
- Timbre inalámbrico: Provides an audible alert inside your home when the doorbell is pressed.
- Compatibilidad con hogares inteligentes: Works with Amazon Alexa and Google Assistant for integrated control.
- Diseño resistente a la intemperie: Rated IP54 for outdoor use, suitable for various weather conditions.
Configuración e instalación
1. Instalación de la batería
The NGTeco D500 Series requires two 18650 rechargeable batteries (not included). Ensure correct polarity when inserting the batteries.

Imagen: Un primer plano view of the doorbell's battery compartment, indicating the need for two alkaline batteries (not included).
2. Descarga y configuración de la aplicación
- Download the "NGTeco Home" app from your smartphone's app store (iOS or Android).
- Regístrese para obtener una cuenta o inicie sesión si ya tiene una.
- Follow the in-app instructions to add your D500 Series Video Doorbell Camera. This typically involves scanning a QR code on the device and connecting it to your Wi-Fi network.
3. Instalación Física
Choose a suitable location near your front door. Use the provided mounting bracket, screws, and wall anchors to securely attach the doorbell to the wall. Ensure the camera has a clear view de tu entrada.

Image: The NGTeco D500 Series Video Doorbell installed outdoors during rain, illustrating its waterproof design for reliable performance in various weather conditions.
4. Chime Setup
Plug the wireless chime into any standard AC wall outlet inside your home. The chime will automatically pair with your doorbell. You can adjust the volume and ringtone settings through the NGTeco Home app.

Image: An image showing the NGTeco D500 Series Video Doorbell installed at a door, with the wireless chime plugged into an indoor outlet, highlighting its flexible placement.
Operación
Vivir View y audio bidireccional
Open the NGTeco Home app to access the live video feed from your doorbell. Use the microphone icon in the app to activate two-way audio and speak with visitors.

Image: A smartphone screen displaying the live video feed from the doorbell camera within the NGTeco Home app, showing a delivery person.

Image: An image illustrating the two-way audio feature, where a user communicates with a visitor at the door through their smartphone.
Detección de movimiento y alertas
The doorbell features PIR motion detection. When motion is detected, you will receive an instant notification on your phone, and the event will be recorded. Sensitivity settings can be adjusted in the app.

Image: An image depicting the doorbell's PIR motion detection in action, showing a person at the door and the corresponding alert on a smartphone, emphasizing security.
Grabación y reproducción de video
Recorded videos are stored on a local SD card (if installed) or in cloud storage (if subscribed). You can review past events through the playback function in the NGTeco Home app.

Image: A smartphone screen showing the video playback timeline within the NGTeco Home app, with thumbnails of recorded events.
Integración de hogares inteligentes
The NGTeco D500 Series is compatible with Amazon Alexa and Google Assistant. Link your doorbell through the respective smart home apps to enable voice commands and view transmisiones en vivo en pantallas inteligentes compatibles.

Image: An image showing the doorbell integrated with a smart display, demonstrating its compatibility with Amazon Alexa and Google Assistant for voice control and viewEn.
Mantenimiento
Gestión de la batería
Monitor the battery level through the NGTeco Home app. Recharge the 18650 batteries using the provided USB cable and power adapter when the battery indicator is low. Battery life varies based on usage and environmental factors.
Limpieza
Limpie la lente de la cámara y la superficie del timbre con un paño suave.amp cloth to remove dust and smudges. Avoid using harsh chemicals or abrasive materials that could damage the device.
Solución de problemas
- El timbre no se conecta al Wi-Fi: Ensure your Wi-Fi network is 2.4GHz. Check Wi-Fi signal strength at the doorbell's location. Restart your router and the doorbell.
- Alertas de detección de movimiento: Verify motion detection is enabled in the app settings. Adjust sensitivity levels. Ensure there are no obstructions blocking the sensor.
- Mala calidad de video: Comprueba la velocidad de tu conexión Wi-Fi. Asegúrate de que la lente de la cámara esté limpia.
- El timbre no suena: Confirm the chime is plugged in and powered on. Check chime settings in the app to ensure it's paired and enabled.
- Problemas de audio bidireccional: Ensure your phone's microphone and speaker are enabled for the NGTeco Home app. Check the doorbell's microphone and speaker for obstructions.
Para obtener más ayuda, consulte la sección "Garantía y soporte".
Presupuesto
| Nombre del modelo | D500 |
| Resolución de captura de video | 1080p, 720p |
| Fuente de poder | Battery Powered (Requires two 18650 batteries, not included) |
| Tecnología de conectividad | Inalámbrico (Wi-Fi) |
| Tipo de controlador | Amazon Alexa, Asistente de Google |
| Tipo de montaje | Montaje en pared |
| Calificación de protección internacional | IP54 |
| Características especiales | Sensor de movimiento, visión nocturna |
| Peso del artículo | 12.6 onzas |
| Dimensiones del paquete | 6.42 x 6.02 x 2.52 pulgadas |
Garantía y soporte
NGTeco provides a one-year warranty for the D500 Series Video Doorbell Camera. We also offer lifelong free technical support in the USA.
For any support needs, please contact us:
- Teléfono: (770) 800-2321
- Horas: De lunes a viernes, de 6:00 a. m. a 6:00 p. m. (EST)





