1. Introducción
Bienvenidos al Negroview A55 Pro user manual. This guide provides essential information on how to set up, operate, maintain, and troubleshoot your new Blackview A55 Pro smartphone. Please read this manual carefully to ensure optimal performance and longevity of your device.
El negroview A55 Pro is a 4G Dual SIM unlocked cell phone featuring Android 11, a 6.528-inch HD+ display, an Octa-core MediaTek Helio P22 processor, 4GB RAM (expandable to 7GB), 64GB ROM (expandable to 1TB), a 4780mAh battery, 13MP rear camera, 5MP front camera, and Face ID/Fingerprint Unlock capabilities.
2. ¿Qué hay en la caja?
Al abrir su Blackview A55 Pro package, you should find the following items:
- Negroview A55 Pro Unlocked Android Phone
- Adaptador de cargador
- Cable USB
- Manual de usuario (este documento)
- Estuche protector
Imagen: El Negroview A55 Pro smartphone, showcasing su diseño.
Image: All items included in the Blackview A55 Pro retail package.
Video: An unboxing video demonstrating the contents of the Blackview A55 Pro package, including the phone, charger, USB cable, and protective case.
3. Configuración
3.1 Installing SIM and Micro-SD Cards
El negroview A55 Pro supports two Nano SIM cards and one Micro-SD card for expandable storage up to 1TB. To install the cards:
- Retire con cuidado la cubierta posterior del teléfono.
- Locate the SIM card slots and Micro-SD card slot.
- Inserte sus tarjetas Nano SIM en las ranuras designadas.
- Insert your Micro-SD card into its slot (if applicable).
- Vuelva a colocar la cubierta trasera de forma segura.
- Importante: Restart the phone after inserting the SIM card(s) to ensure proper recognition by the network.
Imagen: interna view of the phone showing the placement of SIM card slots and the expandable storage slot.
3.2 Encendido / Apagado
- Para encender: Press and hold the Power button (located on the right side of the device) until the Blackview Aparece el logotipo.
- Para apagar: Mantenga presionado el botón de Encendido hasta que aparezcan las opciones de energía en la pantalla, luego seleccione “Apagar”.
3.3 Configuración inicial del dispositivo
When you power on your Blackview A55 Pro for the first time, you will be guided through an initial setup process. This includes selecting your language, connecting to Wi-Fi, setting up your Google account, and configuring security features like fingerprint and face unlock.
4. Operar su dispositivo
4.1 Pantalla
El negroview A55 Pro features a large 6.528-inch HD+ Waterdrop Screen with a resolution of 720*1600 pixels and a 20:9 aspect ratio. The display offers 400 nits brightness for clear visibility.
Image: The 6.528-inch HD+ display of the Blackview A55 Pro, showcasing su claridad visual.
4.2 Rendimiento y almacenamiento
Powered by an Octa-core MediaTek Helio P22 processor, the A55 Pro ensures smooth multitasking. It comes with 4GB of RAM, which can be expanded virtually to 7GB, and 64GB of internal storage. Storage can be further expanded up to 1TB using a Micro-SD card.
Image: Visual representation of the phone's powerful CPU, RAM, ROM, and expandable storage capabilities.
4.3 Cámara
Capture your moments with the 13MP rear camera and take selfies with the 5MP front camera. The dual-lens system is designed for clear image capture.
Imagen: Detallada view of the phone's rear and front camera modules.
4.4 Batería
The device is equipped with a 4780mAh high-capacity battery, providing extended usage for entertainment and productivity throughout the day.
Image: Information on the 4780mAh battery and its long-lasting support.
4.5 Funciones de seguridad
El negroview A55 Pro offers both Face Recognition Unlock and Fingerprint Unlock for secure and convenient access to your device. The fingerprint sensor is located on the rear of the phone.
Image: Demonstrating the Face Recognition and Fingerprint Unlock functionalities.
4.6 Sistema operativo y características
The phone runs on Android 11 with Blackview's Doke OS 2.1, which enhances user experience with various features:
- Administrador del sistema: Provides all-in-one controls for trash cleaning and battery management.
- Clone Phone: Safely transfers private data from an old device to the new one.
- Artistic Themes: Offers two sets of themes with enriching icons and invigorating wallpapers.
- Cold Room: Freezes apps to prevent background running and save memory.
- Screenshot/Long Screenshot: Easily capture and edit screenshots.
- Dual-window Entertainment: View different content on the same screen simultaneously.
Imagen: Examples of Doke OS 2.1 features in action.
4.7 Sistema de navegación
El negroview A55 Pro integrates a 4-in-1 navigation system, supporting GPS, GLONASS, Beidou, and Galileo for faster and more accurate positioning.
5. Mantenimiento
To ensure your Blackview A55 Pro remains in optimal condition, follow these maintenance guidelines:
- Limpieza: Utilice un paño suave y sin pelusa para limpiar la pantalla y el cuerpo del teléfono. Evite productos químicos agresivos o materiales abrasivos.
- Actualizaciones de software: Busque e instale periódicamente las actualizaciones del sistema para aprovechar las últimas funciones, parches de seguridad y mejoras de rendimiento. Normalmente, encontrará esta opción en Configuración > Sistema > Actualización del sistema.
- Cuidado de la batería: Avoid extreme temperatures. Do not let the battery completely drain frequently. For long-term storage, charge the battery to around 50%.
- Administración de almacenamiento: Limpiar periódicamente lo innecesario files and uninstall unused apps to free up storage space and maintain device speed.
- Protección: Utilice la funda protectora proporcionada para protegerlo contra caídas y arañazos.
6. Solución de problemas
Si tiene problemas con su Blackview A55 Pro, try the following solutions:
- El dispositivo no se enciende: Asegúrese de que la batería esté cargada. Conecte el teléfono al cargador y espere unos minutos antes de volver a encenderlo.
- Las aplicaciones se bloquean o se congelan: Close the problematic app and reopen it. If the issue persists, clear the app's cache and data (Configuración > Aplicaciones > [Nombre de la aplicación] > Almacenamiento > Borrar caché/Borrar datos). Como último recurso, desinstale y vuelva a instalar la aplicación.
- Mala conectividad de red: Check if your SIM card is properly inserted. Ensure you are within network coverage. Try restarting your device. Verify your network settings (Ajustes > Red e Internet > Red móvil).
- La batería se agota rápidamente: Reduce screen brightness, disable unused features like Wi-Fi, Bluetooth, and GPS when not needed. Close background apps. Check battery usage in Configuración> Batería para identificar aplicaciones que consumen mucha energía.
- Desbloqueo por huella dactilar/cara no funciona: Ensure your fingers are clean and dry for fingerprint unlock. For face unlock, ensure adequate lighting and that your face is clearly visible to the front camera. Re-register your fingerprint or face data if necessary.
- Device Slow Performance: Free up storage space, close unnecessary background apps, and restart your device. Consider using the 'Cold Room' feature in Doke OS 2.1 to manage apps.
If these steps do not resolve your issue, please contact Blackview atención al cliente para obtener más ayuda.
7. Especificaciones
| Característica | Especificación |
|---|---|
| Nombre del modelo | Negroview A55 Pro |
| Sistema operativo | Android 11.0 (Doke OS 2.1) |
| Procesador | Octa-core MediaTek Helio P22 |
| RAM | 4 GB (Ampliable a 7 GB) |
| Almacenamiento interno | 64 GB |
| Almacenamiento expandible | Up to 1 TB with Micro-SD card |
| Tamaño de pantalla | 6.528 pulgadas |
| Resolución | 720 x 1600 (HD+) |
| Cámara trasera | 13 MP |
| Cámara frontal | 5 MP |
| Capacidad de la batería | 4780 mAh |
| Soporte de operador inalámbrico | T-Mobile (Does NOT support AT&T, Cricket Wireless, Verizon, Sprint, Boost Mobile, Straight Talk, U.S.Cellular) |
| Tecnología celular | 4G (GSM: 850/900/1800/1900, WCDMA: B2/B4/B5/B8, FDD: B2/B3/B4/B5/B7/B12/B13/B17/B25/B26/B66, TDD: B41) |
| Tecnologías de conectividad | Wi-Fi, Bluetooth |
| Sistema de navegación | GPS, GLONASS, Beidou, Galileo |
| Características de seguridad | Face ID, desbloqueo por huella dactilar |
| Dimensiones | 6.49 x 3.02 x 0.36 pulgadas (164.75 x 76.7 x 9.2 mm) |
| Peso | 14 onzas (196 g) |
| Color | Black (Other colors may be available) |
8. Garantía y soporte
Tu negroview A55 Pro comes with a standard manufacturer's warranty. For detailed warranty information, please refer to the warranty card included in your product packaging or visit the official Blackview website. For technical support, troubleshooting assistance, or service inquiries, please contact Blackview Atención al cliente a través de sus canales oficiales.
Nota importante sobre la compatibilidad de red: El negroview A55 Pro smartphone is NOT compatible with AT&T SIM cards or Cricket Wireless SIM cards. It DOES NOT work with CDMA Network Carriers such as Verizon, Sprint, Boost Mobile, Straight Talk, or U.S.Cellular. Please ensure your carrier is supported before use.
