Introducción
This manual provides detailed instructions for the setup, operation, and maintenance of your BISOFICE H5 Handheld POS Terminal. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage. Keep this manual for future reference.
Producto terminadoview
The BISOFICE H5 is a versatile handheld POS terminal designed for various business applications, integrating a barcode scanner, thermal printer, and robust communication capabilities within an Android 8.1 operating system.
Características principales:
- Android 8.1 OS for smooth and stable operation.
- Compact and wireless design with a 2550mAh rechargeable battery.
- Built-in 58mm thermal receipt printer with a printing speed of over 75mm/s.
- Intelligent payment terminal with 3G, WiFi, BT4.0, and WCDMA network support.
- 2MP focus camera for 1D/2D barcode scanning.
- 5.0-inch IPS touchscreen display (1280x720 resolution).
- NFC function compliant with ISO/ICE 14443 A & B protocol, supporting MIFARE standard cards.
General View:

Dimensiones del dispositivo:

Operación portátil:

Funcionalidad NFC:

Thermal Printer Details:

Camera and Barcode Reader:

Presupuesto
The following table details the technical specifications of the BISOFICE H5 Handheld POS Terminal:
| Característica | Detalle |
|---|---|
| Modelo | H5 |
| UPC | MTK Dual CPU, 4-core 1.3GHz |
| Sistema operativo | Androide 8.1 |
| Memoria | 8GB ROM + 1GB RAM |
| Mostrar | 5.0" HD IPS (1280x720), G+FF features, Touch Screen |
| Impresora | High-speed 58mm thermal printer, >75mm/s print speed, 58x40mm paper roll |
| Cámara trasera | 2 million focus camera (2MP), supports 1D/2D barcode recognition |
| Batería | 8.8V, 2550mAh Lithium ion polymer Battery |
| Tiempo de carga | 2 horas |
| Tiempo de descarga | 30 horas |
| Tiempo de espera | 85 horas |
| Comunicación inalámbrica | GSM: B2/B3/B5/B8; WCDMA: B1/B2/B5/B8 |
| Wi-Fi | 2.4G, support IEEE 802.11 a/b/g/n |
| Bluetooth | BT2.1/3.0/4.0 BLE |
| NFC | Yes, compliant with ISO/ICE 14443 A & B protocol |
| Ranura para tarjeta SIM | Standard SIM card holder |
| Interfaz de comunicación | Type-C (supports OTG) |
| Entrada/Salida del cargador | Input: AC 100-240V, Output: 5V, 2A |
| Dimensiones (LxAnxAl) | 20.83 x 7.62 x 8.89 cm |
| Peso del artículo | 499 gramos |
| Componentes incluidos | PDA Machine, Type-C Cable, Thermal Paper Roll |

Guía de configuración
1. Carga del dispositivo
Before first use, fully charge the device. Connect the provided Type-C cable to the device's charging port and the other end to the AC adapter. Plug the adapter into a power outlet. The charging indicator will illuminate. A full charge takes approximately 2 hours.
2. Installing the SIM Card (Optional)
If you require 3G network connectivity, install a standard SIM card:
- Locate the SIM card slot, usually under the battery cover or on the side.
- Insert the standard SIM card into the slot with the metal contacts facing down, ensuring it clicks into place.
- Cierre la tapa de forma segura.
3. Loading Thermal Paper Roll
The device uses 58mm wide thermal paper rolls with a maximum diameter of 40mm.
- Open the printer cover by gently pushing the latch or button.
- Insert the thermal paper roll with the printing surface facing the print head. Ensure the paper feeds smoothly.
- Saque una pequeña cantidad de papel más allá del borde cortante.
- Cierre la cubierta de la impresora firmemente hasta que encaje en su lugar.
4. Encendido / apagado
- Para encender: Press and hold the power button (typically on the side) until the screen illuminates.
- Para apagar: Mantenga pulsado el botón de encendido hasta que aparezca el menú de apagado. Seleccione "Apagar" y confirme.
Instrucciones de funcionamiento
1. Navegación básica de Android
The BISOFICE H5 operates on Android 8.1. Navigate using the 5.0-inch touchscreen:
- Grifo: Para seleccionar un elemento o abrir una aplicación.
- Golpe fuerte: To scroll through lists or screens.
- Pellizco: To zoom in or out (if supported by the application).
- Botón de inicio: Vuelve a la pantalla de inicio.
- Botón Atrás: Regresa a la pantalla anterior.
- Botón de aplicaciones recientes: Muestra las aplicaciones utilizadas recientemente.
2. Conexión a redes
- Wifi: Ir a Configuración > Red e Internet > Wi-FiEncienda el Wi-Fi, seleccione la red deseada e ingrese la contraseña si se le solicita.
- 3G/Datos móviles: If a SIM card is installed, go to Configuración > Red e Internet > Red móvil and ensure Mobile data is enabled.
- Bluetooth: Ir a Configuración > Dispositivos conectados > Bluetooth. Turn Bluetooth on to pair with other devices.
3. Uso del escáner de código de barras
The device features a 2MP camera and CCD 1D reader for scanning barcodes.
- Open an application that supports barcode scanning (e.g., a POS application or a dedicated scanner app).
- Point the camera/scanner lens at the barcode, ensuring it is within the focus area.
- The device will typically emit a sound or vibrate upon successful scan.
4. Printing Receipts/Labels
The integrated thermal printer allows for quick printing of receipts or labels.
- Ensure thermal paper is correctly loaded.
- Dentro de su POS o aplicación de impresión, seleccione la opción de impresión.
- Confirm print settings if prompted (e.g., number of copies).
- The device will automatically print the document. Tear off the receipt using the serrated edge.
5. Using NFC Function
The NFC function enables contactless transactions and data exchange.
- Asegúrese de que NFC esté habilitado en Ajustes > Dispositivos conectados > NFC.
- Open an application that supports NFC (e.g., a payment app).
- Hold the NFC-enabled card or device near the NFC reader area (typically near the printer section) until the transaction is confirmed.
Mantenimiento
1. Limpieza del dispositivo
- Utilice un paño suave, seco y sin pelusa para limpiar el exterior del dispositivo.
- For the touchscreen, use a screen cleaner specifically designed for electronic displays. Do not spray cleaner directly onto the screen.
- Evite utilizar productos químicos agresivos, disolventes o materiales abrasivos.
2. Printer Head Maintenance
Regularly clean the thermal print head to ensure clear print quality.
- Apague el dispositivo antes de limpiarlo.
- Abra la cubierta de la impresora.
- Gently wipe the print head with an alcohol swab or a soft cloth dampenriquecido con alcohol isopropílico.
- Allow the print head to dry completely before closing the cover and powering on the device.
3. Cuidado de la batería
- Evite exponer el dispositivo a temperaturas extremas.
- Do not fully discharge the battery frequently. Charge it before it drops too low.
- Si va a almacenar el dispositivo durante un período prolongado, cargue la batería hasta aproximadamente el 50 % y guárdelo en un lugar fresco y seco.
Solución de problemas
| Problema | Posible causa | Solución |
|---|---|---|
| El dispositivo no se enciende. | Batería baja; bloqueo del dispositivo. | Charge the device for at least 30 minutes. If still unresponsive, perform a forced restart (refer to device documentation for specific key combination, usually holding power button for 10-15 seconds). |
| No se puede imprimir. | No paper; paper jammed; printer cover not closed; print head dirty; application error. | Check and load paper. Clear any paper jams. Ensure printer cover is securely closed. Clean the print head. Restart the printing application or the device. |
| Mala calidad de impresión. | Dirty print head; low quality thermal paper; paper loaded incorrectly. | Clean the print head. Use high-quality thermal paper. Ensure paper is loaded correctly with the thermal side facing the print head. |
| El escáner de código de barras no funciona. | Poor lighting; barcode damaged; scanner lens dirty; application not active. | Ensure adequate lighting. Check barcode for damage. Clean the scanner lens. Ensure the scanning application is open and active. |
| Sin conexión de red (Wi-Fi/3G). | Wi-Fi/Mobile data off; incorrect password; out of range; SIM card issue. | Check Wi-Fi/Mobile data settings. Re-enter Wi-Fi password. Move closer to the Wi-Fi router. Reinsert SIM card or check its activation status. |
Garantía y soporte
For warranty information and technical support, please refer to the warranty card included with your product or contact BISOFICE customer service through their official website or the retailer where the product was purchased. Please have your product model (H5) and serial number ready when contacting support.




