1. Configuración
1.1 Desembalaje de la computadora portátil
Carefully remove the HP 17 Laptop from its packaging. Ensure all components are present, including the laptop and the AC power adapter.

Image: HP 17 Laptop with screen displaying a scenic background, viewvisto desde un ángulo.
1.2 Conexión a la alimentación
Connect the AC power adapter to the laptop's AC Smart pin port and then to a power outlet. The laptop can operate on battery power for up to 8 hours, but it is recommended to fully charge the battery before first use.
1.3 Encendido inicial y configuración de Windows
Press the power button to turn on the laptop. Follow the on-screen instructions to complete the initial setup of Windows 11 Home. This process includes setting up your user account, network connection, and basic preferences.
2. Operación de la computadora portátil
2.1 Pantalla y pantalla táctil
The HP 17 Laptop features a 17.3-inch HD+ (1600 x 900) BrightView touchscreen display. You can interact with the operating system and applications using both traditional mouse/keyboard input and direct touch gestures on the screen.
2.2 Teclado y panel táctil
The laptop includes a full-size backlit keyboard for comfortable typing in various lighting conditions. The integrated touchpad supports multi-touch gestures for navigation and control.
2.3 Lector de huellas dactilares
Utilize the integrated fingerprint reader for secure and convenient login to Windows 11 Home. Configure your fingerprint in the Windows Settings for biometric authentication.
2.4 Puertos y conectividad
The laptop provides various ports for connecting external devices:
- 2 x SuperSpeed USB Type-A 5Gbps signaling rate: Para conectar dispositivos USB estándar.
- 1 x SuperSpeed USB Type-C 5Gbps signaling rate: Para conectar dispositivos USB-C modernos.
- 1 HDMI 1.4b: Para conectar a pantallas o proyectores externos.
- 1 x Combo de auriculares y micrófono: Para entrada y salida de audio.
- 1 x AC Smart pin: Para conectar el adaptador de corriente.

Image: Left side of the HP 17 Laptop, illustrating the arrangement of the USB Type-A, HDMI, USB Type-C, and headphone/microphone combo ports.

Image: Right side of the HP 17 Laptop, showing the additional USB Type-A port and the AC Smart pin power input.
2.5 Webcámara y audio
The laptop is equipped with an HP True Vision 720p HD camera and integrated dual array digital microphones for video conferencing and communication. HD Audio with dual speakers provides clear sound output.
2.6 Conectividad inalámbrica
Integrated Wi-Fi and Bluetooth capabilities allow for wireless network access and connection to Bluetooth-enabled devices such as headphones or mice.
3. Mantenimiento
3.1 Limpieza de la computadora portátil
To clean the laptop, power it off and disconnect the power adapter. Use a soft, lint-free cloth slightly dampLimpie la pantalla con agua o un limpiador de pantalla. Para el teclado y el chasis, utilice un paño seco o ligeramente húmedo.amp Paño. Evite productos químicos agresivos o materiales abrasivos.
3.2 Cuidado de la batería
The laptop uses a 3-cell, 41 Wh Li-ion prismatic battery. To maximize battery lifespan, avoid extreme temperatures and prolonged storage at full or empty charge. Periodically allow the battery to discharge partially before recharging.
3.3 Actualizaciones de software
Regularly update Windows 11 Home and HP drivers to ensure optimal performance, security, and compatibility. Updates can be managed through Windows Settings and the HP Support Assistant application.
3.4 Gestión del almacenamiento
The 1TB PCIe NVMe M.2 Solid State Drive provides fast storage. Regularly back up important data and manage disk space by uninstalling unused applications and deleting unnecessary files.
4. Solución de problemas
4.1 Problemas comunes y soluciones
- La computadora portátil no enciende: Asegúrese de que el adaptador de CA esté bien conectado y que la toma de corriente funcione. Pruebe con otra toma.
- Problemas de visualización: Si la pantalla está en blanco, intenta conectar un monitor externo para comprobar si el problema está en la pantalla de la laptop. Reinicia la laptop.
- Sin conexión wifi: Comprueba si el Wi-Fi está habilitado en la configuración de Windows. Reinicia el router y la laptop.
- Rendimiento lento: Cierre las aplicaciones innecesarias, verifique los procesos en segundo plano y asegúrese de que haya suficiente espacio de almacenamiento libre.
4.2 Contactar con el soporte
If you encounter issues that cannot be resolved with the above steps, please refer to the official HP support websitio o comuníquese con el servicio de atención al cliente de HP para obtener más ayuda.
5. Especificaciones
| Característica | Detalle |
|---|---|
| Nombre del modelo | HP 17z |
| Procesador | AMD Ryzen 5 5625U (6 núcleos, 12 subprocesos, hasta 4.3 GHz) |
| RAM | Memoria SDRAM DDR32 de 4 GB |
| Almacenamiento | Unidad de estado sólido PCIe NVMe M.2 de 1 TB |
| Mostrar | 17.3" HD+ (1600 x 900) Touchscreen, BrightView, 250 nits |
| Gráficos | Gráficos AMD Radeon (integrados) |
| Sistema operativo | Inicio de Windows 11 |
| Puertos | 2x USB-A 5Gbps, 1x USB-C 5Gbps, 1x HDMI 1.4b, 1x Headphone/Mic Combo, 1x AC Smart pin |
| Conectividad inalámbrica | Wi-Fi (802.11ax), Bluetooth |
| Webleva | Cámara HP True Vision HD de 720p |
| Audio | HD Audio with Dual speakers |
| Batería | 3-cell, 41 Wh Li-ion prismatic (up to 8 hours) |
| Dimensiones (LxAnxAl) | 15.78 x 10.15 x 0.78 pulgadas |
| Peso | 4.58 libras |
| Color | Plata |
6. Información de garantía
Your HP 17 Laptop 17z is covered by a standard limited warranty provided by HP. The specific terms and duration of the warranty may vary by region and purchase date. Please refer to the warranty documentation included with your product or visit the official HP webSitio para obtener información detallada sobre la cobertura de la garantía, términos y condiciones.
7. Soporte
For technical support, driver downloads, software updates, and additional product information, please visit the official HP Support website. You can find comprehensive resources, FAQs, and contact options for customer service.
Soporte HP Websitio: https://support.hp.com