1. Másview
The Autel MaxiCharger Home 50 Amp Hardwired EV Charger is a Level 2 electric vehicle supply equipment (EVSE) designed for efficient and intelligent charging of electric and plug-in hybrid vehicles. It offers advanced connectivity features and robust construction for reliable indoor and outdoor use.
Características principales:
- Level 2 EV Charging: Charges up to 9X faster than a Level 1 charger, with a power output range of 6 to 50 amps.
- Amplia compatibilidad: Compatible with all EV and Hybrid Plug-in vehicles.
- Conectividad inteligente: Features Bluetooth, Wi-Fi, Ethernet, CAN, and RS485 for comprehensive control.
- Control de aplicaciones móviles: Manage charging, track usage, schedule sessions, and optimize for off-peak rates via the Autel Charge mobile app.
- Diseño duradero: NEMA 4X protection rating ensures safe and reliable indoor and outdoor usage in various climates.
- Certificado de seguridad: CSA Certified to UL safety standards.


2. Información de seguridad
IMPORTANTE: Before operating or maintaining this equipment, please read these instructions carefully. Pay extra attention to the safety warnings and precautions. Failure to use this product properly may cause damage and/or personal injury and will void the product warranty.
Advertencias generales de seguridad:
- Este equipo solo debe ser instalado por un electricista autorizado de acuerdo con todos los códigos y ordenanzas locales.
- Este equipo debe estar conectado a tierra a través de un sistema de cableado permanente o un conductor de conexión a tierra del equipo.
- No instale ni utilice este equipo cerca de materiales, productos químicos o vapores inflamables, explosivos, agresivos o combustibles.
- Los niños deben ser supervisados cuando estén cerca de este equipo.
- No introduzca los dedos ni objetos extraños en el conector del vehículo eléctrico.
- No utilice el equipo si el cable de alimentación flexible o el cable EV está deshilachado, roto o dañado, o si no funciona.
- Utilice únicamente conductores de cobre de alambre para 90 °C.
- No opere el equipo fuera de su rango de temperatura de operación de -40 a 131 °F (-40 a 55 °C).
- Incorrect installation and testing of the equipment could potentially damage the vehicle's battery, components, and/or the equipment itself.
- Manipule el equipo con cuidado durante el transporte. No lo someta a una fuerza o impacto fuerte, ni tire, tuerza, enrede, arrastre ni pise el equipo, para evitar dañarlo o cualquier componente.


3. Configuración e instalación
Installation of the Autel MaxiCharger Home requires a licensed electrician to ensure compliance with all local codes and safety standards. The charger is designed for hardwired installation.
Pasos de instalación:
- Montaje del cargador: Secure the provided wall mount bracket to a suitable surface. The charger then slides onto this bracket.
- Alambrado: A licensed electrician will connect the AC input cable to your electrical panel, ensuring correct amperage settings (20A to 50A, depending on your circuit). The charger comes with amperage labels for the electrical panel.
- Encendido: Once wired, turn on the power at your electrical panel.
- Configuración de la aplicación: Download the Autel Charge app, bind the charger, and configure settings such as Bluetooth, Wi-Fi, and charging preferences.


Guía de vídeo:
Vídeo 3.1: This video provides a detailed guide on the installation process of the Autel EV charger, demonstrating each step for a smooth setup.
4. Operación
The Autel MaxiCharger Home offers intuitive operation through its physical interface and the comprehensive Autel Charge mobile app.
Iniciar una carga:
- Ensure the charger is powered on and connected to your home network (Wi-Fi or Ethernet).
- Plug the J1772 connector into your electric vehicle's charging port.
- Initiate charging via the Autel Charge app or by using an RFID card (if configured).
Using the Autel Charge App:
The advanced Autel Charge mobile app allows you to:
- Track charging sessions and electricity usage.
- Manage charging schedules to take advantage de tarifas eléctricas fuera de horas punta.
- Monitor charge status in real-time.
- Remotely start, stop, and optimize charging.
- Utilize Smart AI Charging for seamless support and recognition.



Guías en vídeo:
Vídeo 4.1: Este video proporciona un resumenview of the Autel MaxiCharger AC, showcasing its features and benefits for home EV charging.
Vídeo 4.2: A short video highlighting the features of the Autel Home Smart EV Charger, including its up to 50 Amp capacidad de carga
5. Mantenimiento
The Autel MaxiCharger Home is designed for durability and minimal maintenance. Regular checks can help ensure optimal performance and longevity.
Consejos generales de mantenimiento:
- Inspección regular: Periodically inspect the charger and cable for any signs of physical damage, fraying, or wear. Ensure the connector is clean and free of debris.
- Protección ambiental: The NEMA 4X protection rating allows for safe indoor and outdoor use. However, avoid prolonged exposure to extreme conditions beyond the specified operating temperature range (-40 to 131 °F / -40 to 55 °C).
- Manejo adecuado: Always handle the charging cable and connector with care. Avoid subjecting them to strong force, impact, pulling, twisting, tangling, dragging, or stepping on them.
- Actualizaciones de software: Keep the Autel Charge app and charger firmware updated to benefit from the latest features and performance improvements.
Guía de vídeo:
Vídeo 5.1: This video demonstrates the reliability testing of the MaxiCharger AC, showcasing its durability under various conditions.
6. Solución de problemas
If you encounter issues with your Autel MaxiCharger Home, refer to the following common troubleshooting steps. For persistent problems, contact Autel support.
Problemas comunes y soluciones:
- El cargador no se enciende:
- Check the circuit breaker at your electrical panel to ensure it hasn't tripped.
- Verify that the charger is correctly wired and all connections are secure (requires a licensed electrician).
- La carga no se inicia:
- Ensure the charging cable is fully inserted into the vehicle's charging port.
- Check the Autel Charge app for any error messages or to manually start the charging session.
- Confirm that the vehicle is ready to accept a charge.
- Problemas de conectividad Wi-Fi/Bluetooth:
- Ensure your Wi-Fi network is 2.4GHz, as many smart devices require this frequency.
- Restart your home router and the EV charger.
- Try re-pairing the charger with the Autel Charge app via Bluetooth.
- Check for any special characters in your Wi-Fi network name or password, which can sometimes cause connection problems.
- Charging Speed Lower Than Expected:
- Verificar el amperage setting in the Autel Charge app. It should be configured to 80% of your circuit breaker's rating (e.g., 40A for a 50A circuit).
- Ensure your vehicle is capable of accepting the desired charging rate.
7. Especificaciones
| Característica | Detalle |
|---|---|
| Fabricante | Autel |
| Modelo | MaxiCharger Home 50A EV Charger |
| Número de modelo del artículo | Maxi US AC W12 |
| Peso del artículo | 22.4 libras |
| Dimensiones del producto | 19 x 9 x 10 pulgadas |
| Ampanhelo | 50 Amps |
| Quétage | 12 kilovatio |
| Vol de salidatage | 240 voltios |
| Características especiales | Autel Charge app enables remote start, stop, monitoring and scheduling, Bluetooth, Ethernet, Specially designed for Indoor or Outdoor use, Wi-Fi |
| Exterior | Pintado |
| Color | Gris oscuro |
| Rango de temperatura de funcionamiento | -40 a 131 °F (-40 a 55 °C) |
| Clasificación de protección | NEMA 4X (Rainlight) |
| Certificaciones | CSA Certified to UL safety standards |
| Longitud del cable | 25 pies |
| Tipo de conector | J1772 Universal Charging Cable |
8. Garantía y soporte
Información de garantía:
The Autel MaxiCharger Home EV Charger comes with a garantía limitada de tres añosConserve su comprobante de compra para reclamaciones de garantía.
Atención al cliente:
For technical assistance, warranty claims, or any product-related inquiries, please refer to the online service section within the Autel Charge app or visit the official Autel Energy websitio: www.autelenergy.com.





