COMTEC HDR963GW Dual Camera Dashcam User Manual

Introducción

This manual provides detailed instructions for the installation, operation, and maintenance of your COMTEC HDR963GW dual camera dashcam. Please read this manual thoroughly before using the product to ensure correct and safe operation. Keep this manual for future reference.

Image: COMTEC HDR963GW Dashcam main unit and rear camera components.

Contenido del paquete

Verifique que todos los artículos enumerados a continuación estén incluidos en su paquete:

• Front Camera Unit x 1
• Rear Camera Unit x 1
• Camera Cable (approx. 9m) x 1
• Front Camera Mounting Bracket x 1
• Front Camera Mounting Bracket Double-sided Tape x 1
• Rear Camera Mounting Bracket Double-sided Tape x 1
• gradoasing Cleaner x 1
• 12V Cigarette Lighter Power Cable (approx. 4m / 1A fuse built-in) x 1
• Sticker [HDROP-06] x 1
• Hex Wrench (for bracket angle adjustment) x 1
• cable clampsx 3
• microSD Card (32GB / Class 10) x 1
• SD Card Adapter x 1
• Instruction Manual (with warranty) x 1

Configuración e instalación

1. Elección de la ubicación de instalación

Select a location on the windshield for the front camera that does not obstruct the driver's view and is within the wiper's sweep area. For the rear camera, choose a location on the rear window that provides a clear view and does not interfere with the defroster lines.

2. Montaje de la cámara frontal

1. Clean the chosen area on the windshield with the provided degreasinlimpiador g.
2. Attach the double-sided tape to the front camera mounting bracket.
3. Firmly press the bracket onto the cleaned area of the windshield.
4. Attach the front camera unit to the bracket.
5. Adjust the camera angle using the hex wrench to ensure a clear view del camino por delante.

3. Montaje de la cámara trasera

1. Clean the chosen area on the rear window with the provided degreasinlimpiador g.
2. Attach the double-sided tape to the rear camera mounting bracket.
3. Firmly press the bracket onto the cleaned area of the rear window.
4. Attach the rear camera unit to the bracket.
5. Ajuste el ángulo de la cámara para garantizar una imagen clara. view del camino de atrás.

Image: Front and rear camera installation with 168-degree wide-angle views.

4. cableado

1. Connect the camera cable from the front camera unit to the rear camera unit. Route the cable along the vehicle's interior trim to conceal it. Use the provided cable clamps para asegurar el cable.
2. Connect the 12V cigarette lighter power cable to the front camera unit.
3. Insert the cigarette lighter plug into your vehicle's cigarette lighter socket.
4. Ensure all cables are securely connected and do not interfere with vehicle operation.

5. Inserción de la tarjeta microSD

Insert the provided microSD card into the designated slot on the main unit. Ensure it is inserted correctly until it clicks into place.

Instrucciones de funcionamiento

Grabación básica

The HDR963GW automatically begins recording when the vehicle's ignition is turned on. Both front and rear cameras record simultaneously in Full HD (2 million pixels).

• Grabación continua: Automatically records in a loop, overwriting the oldest files when the microSD card is full.
• Grabación de eventos: If an impact is detected by the G-sensor, the footage before and after the event is saved as a protected file.
• Grabación manual: Press the designated button on the function switch to manually initiate an event recording.

Driving Support Functions

The device includes five driving support functions to enhance safety. These functions provide alerts based on real-time road conditions.

• Alerta de arranque del vehículo delantero: Le avisa cuando el vehículo que va delante empieza a moverse.
• Forward Vehicle Collision Warning: Alerts you if you are approaching the vehicle in front too quickly.
• Advertencia de cambio de carril: Le avisa si su vehículo se desvía de su carril.
• Drive Support Function: Detects and alerts for rapid acceleration, sudden deceleration, or abrupt steering.
• Speed Alarm Function: Le avisa si excede un límite de velocidad preestablecido.

Nota: These safety driving support functions are aids and do not prevent accidents. Always drive safely and pay attention to actual traffic conditions. Some functions require a GPS signal to operate. Performance may vary based on environmental conditions, weather, and vehicle characteristics.

GPS Alert Functions

The HDR963GW provides various alerts to support safe driving based on pre-registered GPS data. This data can be updated for free.

• Wrong-Way Driving Alert: Warns when entering areas with a risk of wrong-way driving on highways (IC/JCT, SA/PA) or urban expressways.
• Accident Point Alert: Notifies you when approaching locations with a high incidence of past accidents.
• "Hiyari Hatto" Point Alert: Alerts you when approaching dangerous spots on highways, such as sharp curves or steep descents.
• Speed Camera Route Alert: Warns you when approaching automatic speed enforcement cameras installed nationwide.

Nota: The registered data is current as of December 2019. Regular updates are recommended.

Parking Surveillance Function (Optional)

To use the parking surveillance function, the optional parking surveillance/direct wiring cord [HDROP-14] is required. This function allows the dashcam to monitor your vehicle even when parked.

• Detección de impacto: Detects impacts while parked and records footage before and after the event.
• Grabación continua: Can be set to continuously record while parked.
• Grabación de cámara trasera: Images from the rear camera are also recorded during parking surveillance.
• Dedicated Folder: Parking surveillance images are saved to a dedicated folder for easy review.
• One-Time Parking Surveillance Mode: Temporarily activates parking surveillance even if the function is normally off. Useful for specific parking situations.
• Parking Surveillance Mode Pass Function: Temporarily disables parking surveillance in environments prone to false triggers, such as mechanical parking lots or very windy conditions.
• Grabación de lapso de tiempo: Records still images at 1-second intervals, compressing them into a short video for extended surveillance periods.

Image: Parking surveillance function diagram showing impact detection and recording areas.

Nota: Recorded images may be overwritten depending on the main unit's settings and the capacity of the microSD card.

HDR/WDR for Clear Night Images

The HDR963GW is equipped with High Dynamic Range (HDR) and Wide Dynamic Range (WDR) functions to ensure clear image recording even in challenging lighting conditions.

• These functions effectively suppress "whiteout" (overexposure) and "black crush" (underexposure).
• Provides clear images even in strong backlight or scenes with significant brightness differences, such as tunnel exits.

Nota: The rear camera supports HDR only.

Image: Comparison of night recording quality with and without HDR/WDR enabled.

Función de interruptor

The dedicated function switch allows for quick access to key operations:

• Reproducción: One-touch playback of recently recorded footage.
• Grabación: Functions as a manual recording trigger.
• Grabación de audio: Toggles audio recording ON/OFF with a single press.

Mantenimiento

Gestión de tarjetas microSD

The HDR963GW utilizes a proprietary file system designed to minimize data fragmentation, allowing for extended use without frequent formatting. However, for optimal performance and longevity of the microSD card, periodic formatting is recommended as microSD cards are consumable items.

• SD Card Check Function: Upon startup, the device checks the microSD card for damage. If an abnormality is detected, an alert is displayed on the LCD screen, preventing missed recordings.

Limpieza

Regularly clean the camera lenses and the main unit's screen with a soft, dry cloth. Avoid using abrasive cleaners or solvents.

Solución de problemas

If you encounter issues with your HDR963GW, refer to the following common problems and solutions:

Viewer software

For detailed analysis of recorded data, download the dedicated viewer software from the official COMTEC website. This software allows you to review video, audio, and G-sensor information on your PC. You can also convert recorded data into video or still image files for saving.

Presupuesto

Garantía y soporte

Garantía del producto

The main unit of this product is covered by a 3-year warranty from the date of purchase. Please retain your proof of purchase (e.g., delivery note) for warranty claims. Consumable parts such as the mounting bracket, cigarette lighter power cable, built-in battery, and microSD card are not covered by this warranty. The warranty is void if used outside Japan or without proof of purchase date.

Servicio de recuperación de datos

COMTEC offers a free data recovery service for one year from the date of purchase for this drive recorder. This service aims to restore recorded data that cannot be read due to damage to the main unit or the SD card. Please note that overwritten data or data from SD cards that have reached their end-of-life cannot be recovered. For detailed terms and conditions, please refer to the official COMTEC websitio.

Accident Compensation Service

This product includes an accident compensation service. In the event of an accident, COMTEC will pay a uniform compensation of 20,000 yen for one year from the date of registration. Registration must be completed within one month of purchase; failure to do so will void the service. The service is valid for one year from registration and can be renewed annually for a fee (up to a maximum of 3 years). However, if compensation has been received once, the service cannot be renewed. For detailed terms and conditions, please refer to the official COMTEC websitio.

Información del contacto

For further assistance, please visit the official COMTEC websitio o comuníquese con su servicio de atención al cliente.

COMTEC oficial Websitio: https://www.comtec.co.jp/