1. Introducción
This instruction manual provides comprehensive guidance for the installation, operation, and maintenance of your Tork Matic H1 Elevation Automatic Paper Hand Towel Dispenser, Model 551100. Please read this manual thoroughly before using the product to ensure proper function and longevity. This dispenser is designed for efficient and hygienic hand drying in various commercial and industrial environments.
2. Información de seguridad
- Ensure the dispenser is installed on a stable and appropriate wall surface.
- Use only the specified Tork H1 hand towel rolls for optimal performance.
- Mantenga las pilas fuera del alcance de los niños. Deseche las pilas usadas de forma responsable.
- Do not attempt to modify or repair the dispenser yourself. Contact qualified service personnel for assistance.
- Clean the dispenser regularly with a soft, damp Paño. Evite limpiadores abrasivos o disolventes.
3. Producto terminadoview
The Tork Matic H1 Elevation Automatic Paper Hand Towel Dispenser is a high-capacity, touch-free solution for hand hygiene. Its modern design and sensor-based dispensing system ensure a hygienic and economical experience.

Figura 3.1: Frente view of the Tork Matic H1 Elevation Automatic Paper Hand Towel Dispenser.
Características principales:
- Dispensación sin contacto: Sensor-activated for enhanced hygiene.
- Sheet-by-Sheet Distribution: Reduces consumption and waste.
- Longitud de toalla ajustable: Customizable sheet length (25, 30, 35, or 45 cm) for user preference and economy.
- Alta capacidad: Designed for high-traffic washrooms, minimizing refill frequency.
- LED Refill Indicator: Provides a visual cue when a refill is needed.
- Lockable Top Opening: Secures the paper roll and batteries.
- Construcción duradera: Made from white plastic for longevity and easy cleaning.
- Diseño galardonado: Recognized with the iF Product Design Award and Red Dot Award 2009.
4. Configuración e instalación
4.1 Montaje en pared
The dispenser is designed for easy wall mounting. Select a suitable location, ensuring adequate space for operation and maintenance. Use appropriate fasteners for your wall type.
- Abra la tapa del dispensador utilizando la llave proporcionada.
- Position the dispenser on the wall at the desired height. The backplate features an integrated level for precise alignment.
- Marque los puntos de perforación a través de los orificios designados en la placa posterior.
- Perfore agujeros e inserte tacos de pared si es necesario.
- Secure the dispenser to the wall using screws.
4.2 Instalación de la batería
The dispenser operates on three C alkaline batteries.
- Abra la tapa del dispensador.
- Ubique el compartimiento de la batería.
- Insert three C alkaline batteries, ensuring correct polarity (+/-).
- Cierre bien el compartimento de la batería.

Figure 4.1: Internal features including installation level, LED refill indicator, and towel length adjustment points.
5. Operación
5.1 Loading Paper Towel Rolls
Use only Tork H1 system hand towel rolls.
- Abra la tapa del dispensador.
- Place the new Tork H1 paper roll onto the roll holders.
- Feed the leading edge of the paper into the dispensing mechanism until it is visible at the bottom opening.
- Cierre la tapa del dispensador de forma segura.
5.2 Dispensing Paper Towels
The dispenser uses an infrared sensor for touch-free operation.
- Place your hand in front of the sensor located at the bottom of the dispenser.
- A single sheet of paper towel will be dispensed automatically.
- Tear off the dispensed sheet.

Figure 5.1: User interacting with the dispenser for touch-free towel retrieval.

Figure 5.2: Visual representation of sheet-by-sheet dispensing, which helps reduce overall consumption.
5.3 Adjusting Towel Length
The towel length can be adjusted to 25, 30, 35, or 45 cm to optimize usage and reduce waste. Refer to Figure 4.1 for the location of the adjustment mechanism, typically found inside the dispenser.
6. Mantenimiento
6.1 Recarga
The LED refill indicator and the viewing window on the dispenser will signal when the paper roll is low and requires replacement. Follow the steps in Section 5.1 to load a new roll.

Figura 6.1: Examples of compatible Tork H1 paper towel refills.
6.2 Limpieza
Regular cleaning helps maintain hygiene and the appearance of the dispenser.
- Limpie las superficies exteriores con un paño suave, damp paño y una solución de limpieza suave, no abrasiva.
- Avoid spraying cleaning agents directly onto the dispenser, especially near the sensor or battery compartment.
- Asegúrese de que el dispensador esté seco antes de cerrar la tapa.
7. Solución de problemas
| Problema | Posible causa | Solución |
|---|---|---|
| No paper dispensed | Empty roll; low batteries; sensor obstructed; paper jammed. | Replace roll; replace batteries; clear sensor area; clear paper jam. |
| Paper dispenses incorrectly | Incorrect paper loading; wrong paper type. | Re-load paper correctly; ensure Tork H1 rolls are used. |
| Indicador LED parpadeando | Low battery or low paper roll. | Check and replace batteries or paper roll as needed. |
8. Especificaciones
- Número de modelo: 551100
- Dimensiones (alto x ancho x profundidad): 368 mm x 331 mm x 206 mm (14.49 pulgadas x 13.03 pulgadas x 8.11 pulgadas)
- Peso: 3.59 kg (7.91 libras)
- Material: Plástico
- Color: Blanco
- Tipo de montaje: Montado en la pared
- Fuente de energía: 3 x C Alkaline Batteries
- Sistema compatible: Tork H1 Hand Towel Rolls
9. Garantía y soporte
For warranty information or technical support, please refer to the documentation provided with your purchase or visit the official Tork webSitio. Conserve su comprobante de compra para cualquier reclamación de garantía.





