Introducción
Thank you for choosing the Totem Osprey Electric Mountain Bike. This manual provides essential information for the safe assembly, operation, and maintenance of your new electric bicycle. Please read this manual thoroughly before your first ride to ensure optimal performance and safety. Keep this manual for future reference.

Figure 1: Totem Osprey Electric Mountain Bike, showcasing su elegante diseño y su marco robusto.
Información de seguridad
Always prioritize safety when operating your electric bicycle. Failure to follow safety guidelines can result in serious injury or damage to the bike.
- Utilice siempre un casco que cumpla con las normas de seguridad.
- Realice una inspección previa al uso antes de cada viaje, verificando los frenos, los neumáticos y la batería.
- Familiarícese con las regulaciones locales sobre bicicletas eléctricas y las leyes de tránsito.
- No conduzca bajo la influencia del alcohol o las drogas.
- Evite conducir en condiciones climáticas adversas o en terrenos excesivamente accidentados si no tiene experiencia.
- Ensure all quick releases and bolts are properly tightened before riding.
Configuración y montaje
Your Totem Osprey electric mountain bicycle is 85% pre-assembled. The following steps outline the final assembly process. Tools required for assembly are included with your purchase.
Desembalaje
- Retire con cuidado la bicicleta y todos los componentes del embalaje.
- Retire todos los materiales de embalaje protectores y las bridas.
- Inspect the bike for any visible damage that may have occurred during shipping. Contact customer support immediately if damage is found.
Instalación del manillar
- Loosen the bolts on the stem faceplate.
- Position the handlebar in the stem, ensuring it is centered.
- Tighten the stem faceplate bolts evenly to secure the handlebar.
Instalación de la rueda delantera
- Align the front wheel with the fork dropouts.
- Asegúrese de que el rotor del freno esté correctamente asentado dentro de la pinza de freno.
- Insert the quick release skewer or axle through the hub and tighten securely.
Instalación de pedales
- Identifique los pedales izquierdo (L) y derecho (R).
- The right pedal (R) threads clockwise into the right crank arm.
- The left pedal (L) threads counter-clockwise into the left crank arm.
- Apriete firmemente ambos pedales con una llave.
Instalación de la tija del sillín
- Inserte la tija del sillín en el tubo del sillín.
- Adjust the seat height to a comfortable and safe riding position.
- Secure the seat post with the quick release lever or bolt. Ensure the minimum insertion mark is not visible.
Componentes sobreview
Understanding the key components of your Totem Osprey e-bike will enhance your riding experience and maintenance efforts.

Figure 2: Key dimensions of the Totem Osprey Electric Mountain Bike, including handlebar height, stand over height, seat tube, reach, wheelbase, and total length. Recommended rider height is 5'4" - 6'5", with a maximum load capacity of 300 lbs.
Sistema motor
The Osprey is equipped with a 350W high-speed brushless motor, providing robust power for various terrains. It features a built-in overheat protection module for enhanced safety during demanding rides.

Figure 3: Diagram illustrating the internal components of the 350W brushless motor, highlighting its high-power output and integrated overheat protection module.
Batería
The bike features a removable 36V Lithium-Ion Battery with a 14Ah capacity, offering a range of 50-75 miles per charge. It integrates a smart battery management system for extended life and includes an anti-theft security lock.

Figure 4: Visual representation of the 36V 14Ah Lithium-Ion Battery integrated within the bike frame, emphasizing its removable design and power-saving features.
Sistema de suspensión
Equipped with a professional Suntour XCT suspension fork featuring HLO (Hydraulic Lockout) technology, this system provides significant shock absorption and a smoother ride. The lockout feature allows for on-the-fly travel adjustment.

Figura 5: Primer plano view of the Suntour XCT front suspension fork with its hydraulic lockout mechanism, illustrating its shock absorption capabilities.
Brakes and Gears
The bike features professional electric bicycle-grade hydraulic disc brakes for reliable stopping power in various conditions. The Shimano 3x8 (24-speed) gear system ensures accurate and smooth shifting across diverse road conditions.

Figura 6: detallada view of the Logan hydraulic disc brake caliper and the Shimano 24-speed gear derailleur and cassette, indicating suitability for sand, city, and gravel roads.
Instrucciones de funcionamiento
Encendido/apagado
- Para encender la bicicleta, mantenga presionado el botón de encendido en la unidad de pantalla.
- Para apagar el dispositivo, mantenga pulsado el botón de encendido hasta que la pantalla se apague.
Sistema de asistencia al pedaleo (PAS)
The Totem Osprey offers 5 levels of pedal assist. Use the '+' and '-' buttons on the control panel to adjust the assist level. Higher levels provide more motor assistance.
Cargando la batería
- La batería se puede cargar mientras está instalada en la bicicleta o quitada.
- Conecte el cargador al puerto de carga de la batería, luego enchufe el cargador a un tomacorriente de pared estándar.
- Una carga completa suele tardar entre 4 y 6 horas. La luz indicadora del cargador cambiará al finalizar la carga.
- Always use the original charger provided by Totem.
Cambio de marchas
Use the Shimano shifters on the handlebars to change gears. Shift gears smoothly and avoid shifting under heavy load to prevent damage to the drivetrain. Practice shifting in a safe area before riding on varied terrain.
Frenado
The hydraulic disc brakes provide strong and consistent stopping power. Apply both front and rear brakes simultaneously for optimal control and stopping distance. Avoid sudden, hard braking, especially with the front brake, to prevent skidding.
Mantenimiento
El mantenimiento regular es crucial para la longevidad y el funcionamiento seguro de su bicicleta eléctrica.
- Presión de los neumáticos: Revise la presión de los neumáticos antes de cada uso. La presión recomendada suele encontrarse en el flanco del neumático.
- Frenos: Regularly inspect brake pads for wear and ensure brake levers feel firm. Adjust or replace as needed.
- Cadena: Mantenga la cadena limpia y lubricada para garantizar cambios suaves y evitar el desgaste prematuro.
- Pernos y sujetadores: Periodically check all bolts and fasteners for tightness, especially on critical components like the handlebars, stem, wheels, and seat post.
- Cuidado de la batería: Guarde la batería en un lugar fresco y seco. Si la va a guardar durante periodos prolongados, cárguela al 50-70 % cada pocos meses.
- Limpieza: Limpiar la bicicleta con un d.amp Paño y jabón suave. Evite el lavado a alta presión directamente sobre componentes eléctricos.
Solución de problemas
This section addresses common issues you might encounter with your Totem Osprey e-bike.
| Problema | Posible causa | Solución |
|---|---|---|
| La bicicleta no enciende | Batería no cargada; Batería no colocada correctamente; Conexión eléctrica suelta. | Charge battery; Ensure battery is fully inserted and locked; Check all visible connections. |
| El motor no asiste | Nivel PAS establecido en 0; palancas de freno activadas; problema con el sensor. | Increase PAS level; Release brake levers fully; Contact support if issue persists. |
| Los frenos se sienten esponjosos o débiles | Air in hydraulic line; Worn brake pads; Misaligned caliper. | Bleed brakes (professional recommended); Replace brake pads; Realign caliper. |
| Los cambios de marcha no son suaves | Derailleur out of adjustment; Dirty or dry chain; Bent hanger. | Adjust derailleur limits and cable tension; Clean and lubricate chain; Inspect hanger for damage. |
Presupuesto
| Característica | Detalle |
|---|---|
| Tipo de bicicleta | Bicicleta de montaña eléctrica |
| Nombre del modelo | Osprey (also referred to as Victor) |
| Motor | Motor sin escobillas de alta velocidad de 350 W |
| Batería | 36V 14Ah Lithium-Ion (Samsung cells) |
| Autonomía por carga | 50-75 millas |
| Tiempo de carga | 4-6 horas |
| Velocidad máxima (Pedal asistido) | 20 mph |
| Engranajes | Shimano 3x8 Speed (24-speed) |
| Frenos | Hydraulic Disc Brakes (Logan) |
| Suspensión | Suntour XCT Front Suspension Fork with HLO |
| Material del marco | Aluminio 6061 |
| Tamaño de la rueda | 27.5 pulgadas |
| Altura recomendada del ciclista | 1,60 m - 2,10 m |
| Capacidad máxima de peso | 300 libras |
| Peso del artículo | 57 libras |
| Componentes incluidos | Electric bike, Charger, User manual, Assembly tools |
Garantía y soporte
Totem provides customer support and stands behind its products. For warranty information, technical assistance, or replacement parts, please contact Totem customer service.
- Refer to the warranty card included with your purchase for specific terms and conditions.
- For direct support, visit the official Totem websitio o comuníquese con su departamento de servicio al cliente.
- Conserve su recibo de compra como comprobante de compra para reclamos de garantía.





