1. Introducción
This manual provides detailed instructions for the Loutoc Voice Remote Control, Model 1385a. This remote is designed as a replacement and upgrade for specific Samsung Smart TVs from 2021 and 2022, offering voice control and quick access to popular streaming services. It features a fast response time of 0.5 seconds and durable silicone buttons tested for over 15,000 clicks. Please read this manual carefully to ensure proper use and optimal performance.

Image 1: Loutoc Voice Remote Control, front view.
2. Compatibilidad
The Loutoc Voice Remote Control (Model 1385a) is specifically compatible with 2021/2022 Samsung Neo QLED / Crystal UHD 4K Smart TVs that have Alexa Built-in. It is designed to replace or function similarly to the following Samsung TV remote models with voice function:
- TM2180A (BN68-11642A, BN68-11929A, BN68-11929B, BN68-11929D)
- TM2180E (BN68-11645A, BN68-11645G)
- TM2280E (BN68-13842D, BN68-13842H, BN68-13842J)
- BN68-11645D
Nota: This remote control may not be fully compatible with Samsung TVs from other years or models that do not support voice control or the listed remote models.

Image 2: The remote is compatible with 2021/2022 Samsung Neo QLED and Crystal UHD 4K Smart TVs with Alexa Built-in.

Image 3: Visual representation of compatible Samsung TV remote models.
3. Configuración
3.1. Instalación de la batería
The Loutoc Voice Remote Control requires dos pilas AAA Para su funcionamiento. Para instalar las baterías:
- Ubique la tapa del compartimiento de la batería en la parte posterior del control remoto.
- Slide the cover downwards or press the latch (if present) to open it.
- Inserte dos pilas AAA, asegurándose de que los terminales positivo (+) y negativo (-) estén alineados correctamente con las marcas dentro del compartimiento.
- Cierre bien la tapa del compartimento de la batería.
3.2. Instrucciones de emparejamiento
For full functionality, including voice control and advanced features, the remote control must be paired with your Samsung Smart TV. If the remote does not automatically pair upon battery installation, follow these steps:
- Asegúrese de que su Samsung Smart TV esté encendido.
- Point the Loutoc remote control directly at the front of your TV.
- Mantenga presionada simultáneamente la "Devolver" botón (flecha curva) y el "Reproducir/Pausa" button (triangle and two vertical lines) for at least 3 to 5 seconds.
- Release the buttons when a pairing message appears on your TV screen, indicating that the pairing process has begun or is complete.
- The TV screen should display a confirmation message once pairing is successful.
If pairing fails, ensure the batteries are correctly inserted and try again. Maintain a clear line of sight to the TV during the pairing process.

Image 4: Visual guide for pairing the remote control with your Samsung Smart TV by holding the Return and Play/Pause buttons.
4. Instrucciones de funcionamiento
The Loutoc Voice Remote Control offers intuitive navigation and quick access to various TV functions and streaming services.
4.1. Funciones de los botonesview
Consulte el diagrama a continuación para obtener una descripción detallada.view de la función de cada botón:

Image 5: Labeled diagram of the Loutoc Voice Remote Control buttons and their functions.
| Botón/función | Descripción |
|---|---|
| Fuerza | Presione para encender o apagar el televisor. |
| MICRÓFONO / LED | Used as MIC when using voice recognition with the remote control. The LED indicates remote activity. |
| Asistente de voz | Press and hold this button to speak commands to the voice assistant (e.g., Alexa). Supported languages and features may vary by geographical region. |
| Color / Number button (123) | Press once to display the virtual numeric pad and color buttons. Use these to access additional options or enter numbers/text. Press and hold for 1 second or more to access the TTX menu. |
| Multi View | Press this button directly to enter the Multi View function. Press and hold for 1 second or more to access the Shortcuts menu screen. |
| Directional buttons (Up, Down, Left, Right) | Moves the focus and changes values on the TV's menu. |
| Seleccionar | Selects or runs a focused item. When pressed while watching a broadcast program, detailed program information appears. |
| Devolver | Returns to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while watching a program, the previous channel appears. |
| Smart Hub (Home) | Regresa a la pantalla de inicio. |
| Reproducir/Pausa | Controls media playback. Use to pause/play content. When pressed, the playback controls appear. Using these controls, you can control the media content that is playing. To use Game Bar, press and hold the button in Game Mode. Game Bar may not be supported depending on the model or geographical area. |
| Volumen (+/-) | Moves the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 1 second or more, the Accessibility Shortcuts menu appears. |
| Canal (Arriba/Abajo) | Moves the button up or down to change the channel. To see the Guide screen, press the button. When pressed for 1 second or more, the Channel List screen appears. |
| Launch App buttons (NFLX, Rakuten TV, Prime Video, Dis) | Press each button to launch its respective application directly. |
4.2. Función de control por voz
The remote features a dedicated voice control button, allowing you to interact with your Samsung Smart TV using voice commands. This function is particularly useful for searching content, changing settings, or controlling smart home devices connected to your TV's voice assistant.
- Mantenga pulsado el Asistente de voz Botón (icono de micrófono).
- Speak your command clearly into the microphone located on the remote.
- Suelte el botón una vez que haya terminado de hablar.
Examples of commands include: "Launch Netflix", "Turn off the TV", "Buscar action movies".

Image 6: The remote control highlighting the voice function button.

Image 7: A user demonstrating the voice control feature to launch applications or control the TV.
4.3. Quick Access Shortcut Buttons
The remote includes four dedicated shortcut buttons for instant access to popular streaming applications:
- NFLX: Launches Netflix.
- Televisión Rakuten: Launches Rakuten TV.
- Vídeo principal: Launches Amazon Prime Video.
- Des: Launches Disney+.

Image 8: Close-up of the dedicated shortcut buttons for streaming services.
5. Mantenimiento
To ensure the longevity and proper functioning of your Loutoc Voice Remote Control, follow these maintenance guidelines:
- Limpieza: Utilice un paño suave y seco para limpiar el control remoto. Para la suciedad difícil, frote ligeramente.ampLave el paño con agua o un limpiador suave no abrasivo. Evite usar productos químicos agresivos o materiales abrasivos.
- Reemplazo de batería: Reemplace las pilas cuando el control remoto responda con lentitud o deje de funcionar. Siempre reemplace ambas pilas a la vez por pilas nuevas del mismo tipo (AAA).
- Almacenamiento: Guarde el control remoto en un lugar fresco y seco, alejado de la luz solar directa, temperaturas extremas y alta humedad.
- Evite las gotas: Proteja el control remoto contra impactos físicos, ya que las caídas pueden dañar los componentes internos.
6. Solución de problemas
If you encounter issues with your Loutoc Voice Remote Control, refer to the following common problems and solutions:
- El control remoto no responde:
- Compruebe que las pilas estén correctamente insertadas y tengan suficiente carga. Reemplácelas si es necesario.
- Asegúrese de que no haya obstrucciones entre el control remoto y el televisor.
- Re-pair the remote control with your TV by following the "Pairing Instructions" in Section 3.2.
- El control de voz no funciona:
- Ensure the remote is properly paired via Bluetooth/RF (not just infrared).
- Make sure you are pressing and holding the Voice Assistant button while speaking.
- Speak clearly and close to the microphone on the remote.
- Check your TV's settings to ensure the voice assistant feature is enabled and configured correctly.
- Delayed response or intermittent functionality:
- This can sometimes occur if the remote is not fully paired or if there's interference. Try re-pairing the remote.
- Ensure you are within the effective operating range (up to 8 meters / 26 feet).
- Reemplace las baterías si están bajas.
- Specific shortcut buttons not working:
- Ensure your TV has the corresponding application installed and updated.
- Verify that the remote is correctly paired.
Si el problema persiste después de intentar estas soluciones, comuníquese con el servicio de atención al cliente.
7. Especificaciones
| Característica | Detalle |
|---|---|
| Marca | Loutoc |
| Número de modelo | 1385a |
| Fuente de poder | Pilas 2 x AAA (no incluidas) |
| Tecnología de conectividad | Bluetooth/RF (for pairing and voice control), Infrared (for basic functions) |
| Alcance máximo | Hasta 8 metros (26 pies) |
| Tipo de controlador | Control por voz, control por botones |
| Número de botones | Approx. 20 (including directional pad) |
| Características especiales | Ergonomic design, No programming required (after pairing), Lightweight, Universal (for compatible Samsung models) |
| Color | Negro |
| Dimensiones (L x An x Al) | Aproximadamente 19.7 x 4.8 x 1.5 cm (7.76 x 1.89 x 0.59 pulgadas) |
| Peso | Aproximadamente 40 gramos (1.41 onzas) |
| País natal | Porcelana |

Image 9: Dimensions of the Loutoc Voice Remote Control.
8. Garantía y soporte
Loutoc is committed to providing quality products and customer satisfaction. If you have any questions regarding your Loutoc Voice Remote Control or encounter any issues, please do not hesitate to contact our customer support team.
- Servicio al cliente: For inquiries about your order or product, please contact us directly. We aim to respond within 12 hours on business days.
- Garantía: Specific warranty details may vary. Please refer to your purchase documentation or contact customer support for more information.
