Manual de instrucciones de UniFi Gateway Dream Wall (UDW)

1. Introducción

The UniFi Gateway Dream Wall (UDW) is an enterprise-grade UniFi OS Console designed for wall-mounted deployments. It integrates a high-performance security gateway, a UniFi Network Controller, and a multi-port switch with PoE capabilities, providing a comprehensive solution for managing and securing your network infrastructure. This manual provides essential information for the proper setup, operation, maintenance, and troubleshooting of your UDW device.

2. Información de seguridad

Lea, siga y conserve estas instrucciones. Preste atención a todas las advertencias. Utilice únicamente los accesorios especificados por el fabricante.

• No utilice este producto cerca del agua.
• No desmonte el producto. Deje todas las reparaciones a personal técnico cualificado.
• No bloquee ninguna abertura de ventilación.
• Utilice únicamente la fuente de alimentación proporcionada por el fabricante.
• Asegúrese de que la conexión a tierra sea adecuada para mayor seguridad.
• Proteja el cable de alimentación para que no sea pisado ni aplastado.

3. Contenido del paquete

Verifique que todos los artículos que se enumeran a continuación estén presentes en su paquete:

• UniFi Gateway Dream Wall (UDW)
• Cable de alimentación (específico de la región)
• Soporte de montaje en pared
• Tornillos de montaje y anclajes de pared
• Guía de inicio rápido

Image: The UniFi Gateway Dream Wall device shown alongside its power cord, wall mount bracket, and mounting hardware.

4. Producto terminadoview

The UDW features a robust design with various ports and indicators for comprehensive network management.

Imagen: Frente view of the UniFi Gateway Dream Wall, showcasing its sleek white design and central display screen.

Imagen: Lateral view of the UniFi Gateway Dream Wall, highlighting its slim profile cuando esté montado.

Image: The UniFi Gateway Dream Wall with its front cover opened, revealing internal components and the touchscreen display.

4.1 Panel frontal

• Pantalla táctil de 4.7": Provides real-time status, network statistics, and allows for basic device management.
• Indicador LED: Indicates device status (e.g., booting, online, error).

4.2 Puertos y Conectores

Image: Detailed diagram illustrating the various ports and connectors on the UniFi Gateway Dream Wall, including SFP+, RJ45, and power inputs.

5. Configuración

5.1 Montaje del dispositivo

1. Choose a suitable wall location, ensuring adequate ventilation and access to power outlets.
2. Utilice el soporte de montaje en pared como plantilla para marcar los puntos de perforación.
3. Perfore agujeros piloto e inserte anclajes de pared si es necesario.
4. Fije el soporte de montaje en pared a la pared utilizando los tornillos provistos.
5. Carefully align the UDW with the bracket and slide it into place until it clicks securely.

Image: The UniFi Gateway Dream Wall shown mounted on a wall, with its cover open to reveal the internal structure and mounting points.

5.2 Conexión de la alimentación

Connect the included power cord to the power input port on the UDW and then to a grounded electrical outlet. The device will power on automatically.

5.3 Conexiones de red

Connect your internet service provider's modem or router to one of the WAN ports (GbE RJ45 WAN, 2.5 GbE RJ45 WAN, or 10G SFP+ WAN) on the UDW. Connect your local network devices (e.g., computers, switches, UniFi Access Points) to the available LAN ports (GbE RJ45, GbE PoE, GbE PoE+, GbE PoE++).

Image: A network diagram illustrating how the UniFi Dream Wall integrates into a network, connecting to the internet, security cameras, access points, phone systems, and door access.

5.4 Configuración inicial

The UDW can be configured via the UniFi mobile app or a web navegador.

1. Using UniFi Mobile App: Download the UniFi Network application from your mobile app store. Ensure Bluetooth is enabled on your mobile device. The app should discover the UDW. Follow the on-screen prompts to complete the setup, including naming the device, setting up Wi-Fi, and creating an administrator password.
2. Usando Web Navegador: Connect a computer directly to one of the UDW's LAN ports. Open a web browser and navigate to the default IP address (usually 192.168.1.1). Follow the setup wizard to configure your network.

6. Operando

6.1 Accessing the UniFi Interface

Once configured, you can manage your UDW and UniFi network through the UniFi Network Controller interface. Access it via the UniFi mobile app or by navigating to the UDW's IP address in a web browser from a device on your local network.

6.2 Gestión de red

The UniFi Network Controller provides a centralized dashboard for managing all aspects of your network, including:

• Monitoring network performance and connected devices.
• Configuring VLANs and firewall rules.
• Managing user access and guest networks.
• Adopting and managing other UniFi devices (e.g., access points, switches).

6.3 Configuración de Wi-Fi

The UDW includes integrated Wi-Fi 6 capabilities. You can configure Wi-Fi networks (SSIDs), security settings, and advanced wireless features directly from the UniFi Network Controller.

7. Mantenimiento

Regular maintenance ensures optimal performance and longevity of your UDW.

• Actualizaciones de firmware: Regularly check for and install the latest firmware updates through the UniFi Network Controller. This ensures you have the latest features, security patches, and bug fixes.
• Limpieza: Keep the device clean and free of dust. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners or aerosols.
• Ventilación: Asegúrese de que las aberturas de ventilación no estén obstruidas para evitar el sobrecalentamiento.
• Configuración de respaldo: Periodically back up your UniFi Network Controller configuration to a safe location.

8. Solución de problemas

This section addresses common issues you might encounter with your UDW.

• El dispositivo no se enciende: Ensure the power cord is securely connected to both the UDW and a working electrical outlet. Verify the outlet has power.
• "Check Connection" Message on Display: If the UDW is stuck on a "Check Connection" screen after initialization, ensure your WAN connection is active and properly connected. If using the UniFi mobile app for setup, ensure Bluetooth is enabled and the app can discover the device. Sometimes, a factory reset (see below) may be required if initial setup fails repeatedly.
• Sin acceso a Internet: Verify that your modem/ISP service is active. Check the WAN port connection on the UDW. Ensure proper network configuration within the UniFi Network Controller.
• Cannot Access UniFi Interface: Ensure your device is connected to the UDW's network. Try accessing the interface using the UDW's IP address. Restart the UDW.
• Rendimiento lento de la red: Check for high network utilization in the UniFi Network Controller. Ensure firmware is up to date. Verify cable integrity.
• Restablecimiento de fábrica: To perform a factory reset, locate the reset button (often a small pinhole) on the device. With the UDW powered on, use a paperclip or similar thin object to press and hold the reset button for approximately 10-15 seconds until the device reboots. This will revert all settings to their factory defaults.

9. Especificaciones

Key technical specifications for the UniFi Gateway Dream Wall (UDW):

Imagen: Un interno view of the UniFi Gateway Dream Wall with key features and dimensions highlighted, including integrated SSD, Wi-Fi 6, routing speed, and power supply units.

10. Información de garantía

Ubiquiti products are covered by a limited warranty. For detailed warranty terms and conditions, please refer to the official Ubiquiti webSitio web o la tarjeta de garantía incluida con el producto. Conserve el comprobante de compra para reclamaciones de garantía.

11. Soporte

For technical support, product documentation, and community forums, please visit the official Ubiquiti support websitio:

https://community.ui.com/

You can also find additional resources and contact support directly through the UniFi Network Controller interface or the UniFi mobile app.