1. Introducción y másview
The HP 24 All-in-One PC (Model 24-df1023w) is a versatile desktop computer designed for everyday use, blending powerful performance with a sleek, modern aesthetic. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new HP All-in-One PC.
Las características principales incluyen:
- Intel Core i3-1115G4 Dual-Core Processor: Delivers efficient performance for daily tasks.
- 23.8-inch FHD VA Three-Sided Micro-Edge Anti-Glare Display: Offers a large, clear viewing area with reduced reflections.
- 4GB DDR4 RAM & 256GB PCIe NVMe M.2 SSD: Provides responsive multitasking and fast storage access.
- Intel UHD Graphics (Integrated): Supports clear visuals for general computing and media consumption.
- Inicio de Windows 11: Pre-installed operating system for a modern user experience.
- Pop-up Privacy Camera: Integrado webcam that can be retracted for enhanced privacy.
- Easy Upgradeability: Designed with a panel that can be removed in three simple steps for hardware upgrades.
2. ¿Qué hay en la caja?
Your HP 24 All-in-One PC package should contain the following items:
- HP 24 All-in-One PC (integrated display and computer unit)
- Teclado USB con cable
- Ratón USB con cable
- Adaptador de corriente y cable
- Quick Start Guide / Setup Poster
Please inspect all contents upon unboxing. If any items are missing or damaged, contact HP Support immediately.
3. Guía de configuración
Follow these steps to set up your HP 24 All-in-One PC:
- Desempaque el PC: Carefully remove the All-in-One PC, keyboard, mouse, and power adapter from their packaging. Place the PC on a stable, flat surface.
- Conecte el teclado y el ratón: Plug the USB cables from the keyboard and mouse into the available USB ports on the back of the All-in-One PC.
- Conecte el adaptador de corriente: Connect the power adapter cable to the power port on the back of the PC, then plug the power cord into a wall outlet.
- Encendido: Press the power button, usually located on the bottom right side or back of the display. The screen will illuminate, and the system will begin to boot.
- Configuración inicial de Windows: Siga las instrucciones en pantalla para completar la configuración de Windows 11 Home, incluida la selección de idioma, la conexión de red y la creación de la cuenta de usuario.

Figura 3.1: Frente view of the HP 24 All-in-One PC with connected keyboard and mouse, ready for setup.
Figura 3.2: Posterior view of the HP 24 All-in-One PC, highlighting the various ports for connecting peripherals and power.
4. Instrucciones de funcionamiento
Your HP All-in-One PC runs on Windows 11 Home, providing a user-friendly interface for all your computing needs.
4.1 Using the Pop-up Privacy Camera
El integrado webcam is designed with your privacy in mind. To use the camera for video calls or recording:
- Gently push down on the top edge of the camera module located above the screen. The camera will pop up.
- When finished, gently push the camera module back down until it clicks into place, ensuring your privacy.
4.2 Ajuste del ángulo de la pantalla
The display can be tilted to achieve an optimal viewing angle and reduce glare:
- Grasp the top and bottom edges of the display.
- Gently tilt the screen forward or backward to your desired position.
Figure 4.1: The HP 24 All-in-One PC display, demonstrating its adjustable tilt feature for ergonomic viewEn.
5. Especificaciones
Detailed technical specifications for your HP 24 All-in-One PC:
| Característica | Especificación |
|---|---|
| Tamaño de pantalla de pie | 23.8 pulgadas |
| Resolución de pantalla | 1920 x 1080 (Full HD) |
| Procesador | Intel Core i3-1115G4 Dual-Core (4.1 GHz) |
| RAM | 4 GB DDR4 |
| Disco duro | SSD PCIe NVMe M.2 de 256 GB |
| Coprocesador gráfico | Gráficos Intel UHD (integrados) |
| Sistema operativo | Inicio de Windows 11 |
| Peso del artículo | 18.31 libras |
| Color | Blanco como la nieve |
| Número de modelo | 24-df1023w |
6. Mantenimiento
El mantenimiento regular ayuda a garantizar la longevidad y el rendimiento óptimo de su PC Todo en Uno HP.
6.1 Limpieza del PC
- Pantalla: Utilice un paño suave y sin pelusa diseñado específicamente para dispositivos electrónicos. DampEnjuágalo ligeramente con agua o un limpiador de pantallas. Evita productos químicos agresivos.
- Exterior: Limpie las superficies exteriores con un paño suave, damp cloth. Avoid getting moisture into openings.
- Puertos: Periodically check ports for dust buildup and gently clean with compressed air if necessary.
6.2 Actualizaciones de software
Keep your operating system and drivers updated to ensure security and performance. Windows 11 Home will typically manage updates automatically, but you can manually check via Configuración > Actualización de Windows.
6.3 Copia de seguridad de datos
Realice copias de seguridad periódicamente de sus archivos importantes files a una unidad externa o almacenamiento en la nube para evitar la pérdida de datos.
7. Solución de problemas
If you encounter issues with your HP All-in-One PC, try these common troubleshooting steps:
- Sin energía: Asegúrese de que el cable de alimentación esté bien conectado tanto al ordenador como a la toma de corriente. Pruebe con otra toma.
- Sin pantalla: Check that the PC is powered on. If the screen remains black, try restarting the computer.
- Rendimiento lento: Close unnecessary applications, check for malware, and ensure your system has enough free storage space. Consider upgrading RAM if performance issues persist.
- Peripheral Issues (Keyboard/Mouse): Ensure USB connections are secure. Try plugging them into different USB ports.
- Conectividad a Internet: Verify your Wi-Fi connection or Ethernet cable. Restart your router/modem.
Para problemas más complejos, consulte el soporte de HP. websitio o póngase en contacto con el servicio de atención al cliente.
8. Garantía y soporte
Your HP 24 All-in-One PC comes with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation included with your product or visit the official HP support websitio.
For technical assistance, driver downloads, or service requests, please visit the HP Support website or contact their customer service hotline. Have your product model number (24-df1023w) and serial number ready when contacting support.
Soporte HP Websitio: soporte.hp.com