1. Introducción
This manual provides essential information for the proper setup, operation, and maintenance of your DIGITUS Thermal Transfer Label Printer, Model DA-81020. This high-quality thermal printer is designed for individual and business label printing, offering a resolution of 200 DPI and a print speed of up to 127 mm/s. It features versatile connectivity options including USB 2.0, RS-232, and Ethernet interfaces, making it suitable for various labeling applications such as product labeling, shipping labels, and retail.

Imagen 1.1: Frente view of the DIGITUS Thermal Transfer Label Printer DA-81020.
2. Contenido del paquete
Antes de continuar con la configuración, verifique que todos los elementos enumerados a continuación estén incluidos en su paquete:
- 1x DIGITUS Thermal Transfer Label Printer (DA-81020)
- 1x adaptador de corriente
- 1x cable USB
- 1x Test Label Paper Roll
- 2x Label Roll Holders
- 1x Cardboard Casing
- 1x Ribbon
- 1x Ribbon Recycle Roll
- 2x Ribbon Screws
- 1x Guía de instalación rápida (QIG)
3. Configuración
3.1. Conexión de la impresora
Follow these steps to connect your label printer:
- Coloque la impresora sobre una superficie plana y estable.
- Connect the power adapter to the printer's power input and then to an electrical outlet.
- Connect the printer to your computer using the provided USB cable, or to your network via an Ethernet cable, or directly via an RS-232 serial cable.

Imagen 3.1: Másview of printer components and connection ports. Features include a Feed button, Status indicator, ON/OFF Switch, Power supply input, microSD card slot, RJ45 Ethernet port, RS-232 serial port, and USB-B 2.0 port.
3.2. Loading Labels and Ribbon
The printer supports both direct thermal and thermal transfer printing methods. For thermal transfer printing, a ribbon is required.
- Abra la cubierta superior de la impresora.
- Install the label roll onto the label roll holders and place it into the designated compartment. Ensure the labels feed smoothly.
- If using thermal transfer, install the ribbon onto the ribbon spindles as indicated in the Quick Installation Guide.
- Cierre la cubierta superior de forma segura.

Imagen 3.2: Interno view illustrating thermal direct and thermal transfer printing methods, along with the black mark sensor and gap sensor for accurate label detection. The image shows the printer head and ribbon path.

Imagen 3.3: De arriba hacia abajo view of the printer with the cover open, highlighting the area for loading label rolls and the internal mechanisms.
3.3. Instalación del controlador
Install the printer drivers on your computer. The printer is compatible with Windows, Mac, and Linux operating systems. Refer to the Quick Installation Guide or the manufacturer's webSitio para obtener los últimos controladores e instrucciones de instalación.
4. Funcionamiento de la impresora
4.1. Impresión básica
Once the printer is set up and drivers are installed, you can begin printing:
- Asegúrese de que la impresora esté encendida y conectada a su computadora o red.
- Abra su software o aplicación de diseño de etiquetas.
- Select the DIGITUS DA-81020 printer from your printer list.
- Configure print settings such as label size, print density, and print speed as needed.
- Envíe el trabajo de impresión a la impresora.

Image 4.1: The label printer in an operational setting, demonstrating its compact size and ease of use on a typical desk.
4.2. Tipos de etiquetas y plataformas compatibles
The printer supports various label types including continuous, gap, black mark, fan-fold, and perforated labels, with widths ranging from 25.4 mm to 118 mm. It is compatible with major e-commerce and shipping platforms such as UPS, eBay, Amazon, Shopify, FedEx, DHL, and Uber Eats, making it ideal for generating shipping labels, barcodes, and product tags.
4.3. Emulation Languages
The printer's TSPL-EZ firmware emulates TPLE and TPLZ languages, ensuring broad compatibility with existing label printing systems.
5. Mantenimiento
5.1. Limpieza del cabezal de impresión
Regular cleaning of the print head is crucial for maintaining print quality and extending the printer's lifespan. Use a lint-free cloth moistened with isopropyl alcohol to gently wipe the print head surface. Ensure the printer is turned off and cooled down before cleaning.
5.2. Sustitución de consumibles
Replace label rolls and thermal transfer ribbons as they run out. Always use consumables that meet the printer's specifications to ensure optimal performance and prevent damage.
6. Solución de problemas
Si tiene problemas con su impresora, tenga en cuenta los siguientes pasos generales de solución de problemas:
- La impresora no responde: Check power connections and ensure the printer is turned on. Verify that the data cable (USB, Ethernet, RS-232) is securely connected to both the printer and the computer/network.
- Mala calidad de impresión: Clean the print head as described in Section 5.1. Ensure the label roll and ribbon (if used) are correctly loaded and are of good quality. Adjust print density settings in your software.
- Las etiquetas no se introducen correctamente: Check for any obstructions in the label path. Ensure the label roll is properly seated and aligned with the guides.
- Problemas con el controlador: Reinstall the printer drivers or download the latest version from the manufacturer's websitio.
For more detailed troubleshooting, refer to the comprehensive user manual available on the DIGITUS support websitio.
7. Especificaciones
Below are the technical specifications for the DIGITUS Thermal Transfer Label Printer DA-81020:
| Característica | Especificación |
|---|---|
| Número de modelo | DA-81020 |
| Resolución | 203 ppp |
| Método de impresión | Transferencia Térmica / Térmica Directa |
| Velocidad máxima de impresión | 127 mm (5") / second |
| Ancho máximo de impresión | 108 mm (4.25") |
| Longitud máxima de impresión | 2286 mm (90") |
| Tipos de medios admitidos | Continuous, Gap, Black Mark, Fan-fold, Perforated |
| Ancho del medio | 25.4 - 118 mm (1.0 - 4.6") |
| Grosor del medio | 0.06 - 0.254 mm (2.36 - 10 mil) |
| Diámetro del núcleo del medio | 25.4 - 76.2 mm (1 - 3") |
| Capacidad del rollo de etiquetas | 127 mm (5") outer diameter |
| Ribbon Capacity | Max. 300 metros |
| Ancho de la cinta | 110 milímetros |
| Ribbon Core Inner Diameter | 25.4 mm (1") |
| Procesador | CPU de 32 bits |
| Memoria | 4 MB Flash, 8 MB SDRAM (SD card reader for expansion up to 4 GB) |
| Interfaces | USB 2.0, Serial (RS-232), Ethernet |
| Fuentes internas | 8 alphanumeric bitmap fonts, Windows fonts downloadable |
| Códigos de barras 1D | Code 39, Code 93, Code 128UCC, Code 128, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar, Code 11 |
| Códigos de barras 2D | PDF-417, Maxicode, DataMatrix, QR-Code, Aztec |
| Emulación | TSPL, EPL, ZPL, DPL |
| Dimensiones (D x W x H) | 302.5 x 234 x 194.8 mm |
| Peso | 2.6 kilogramos |
8. Garantía y soporte
8.1. Información de garantía
Warranty terms and conditions for the DIGITUS Thermal Transfer Label Printer DA-81020 are typically provided with the product documentation or can be found on the official DIGITUS webSitio web. Conserve su comprobante de compra para reclamaciones de garantía.
8.2. Soporte técnico
For technical assistance, driver downloads, or further product information, please visit the official DIGITUS support page or contact their customer service. You can find more solutions and information at the Soluciones Assmann Terminadasview.