Información importante de seguridad
Before initial use, ensure you remove the protective film (with date code) from the panel surface. This film is designed to protect the screen from scratches during shipping and handling.
Contenido del paquete
Verifique que todos los siguientes elementos estén incluidos en su paquete:
- Pantalla del monitor
- Base de soporte
- Soporte de cuello
- Adaptador de corriente
- Cable HDMI

This image displays the components included with your Amazon Basics monitor: the stand base, the stand neck, a power adapter, and an HDMI cable for connectivity.
Configuración
1. Montaje del monitor
- Attach the stand neck to the stand base.
- Carefully attach the assembled stand to the back of the monitor. Ensure it clicks securely into place.
- Place the monitor on a stable, flat surface. You can adjust the tilt of the monitor from -5° to 20° for optimal viewing. When tilting, hold only the bezel to prevent damage to the screen.

un frente view of the Amazon Basics 24-inch monitor, showcasing its In-Plane Switching (IPS) panel for wide viewing angles, a stand that allows tilting from -5° to 20°, and a sleek 3-side bezel-less design for an immersive viewExperiencia de aprendizaje.
2. Cables de conexión
Connect the HDMI cable from your computer's video output port to the HDMI input port on the monitor. For power, connect the power adapter to the monitor's power input and then to a wall outlet.

The rear panel of the monitor, illustrating the available input/output ports: DisplayPort 1.2, HDMI 1.4 (HDCP compliant), VGA, and a 3.5mm audio jack for both input and output.
3. Encendido
Press the power button located on the back of the monitor to turn it on. The monitor should automatically detect the input signal.
Video: Product Assembly and Connection
This video demonstrates the quick and easy assembly process of the Amazon Basics monitor, including attaching the stand and connecting the necessary cables. It also shows how to power on the monitor and highlights its VESA mounting compatibility.
Instrucciones de funcionamiento
Configuración de pantalla
Use the control buttons on the monitor to navigate the On-Screen Display (OSD) menu. Here you can adjust settings such as brightness, contrast, color temperature, and input source. The monitor supports a maximum refresh rate of 100Hz for smooth visuals.
Altavoces incorporados
The monitor features built-in speakers that deliver clear audio. You can control the volume through your connected device or the monitor's OSD menu.
Compatibilidad VESA
The monitor is VESA compatible, allowing it to be mounted on a wall or an adjustable monitor arm (sold separately) for enhanced ergonomic flexibility.

This image provides the physical dimensions of the 24-inch monitor, along with key display specifications: 1920 x 1080 Full HD resolution and a 100 Hz refresh rate, ensuring a vibrant and clear picture.
Mantenimiento
To maintain the monitor's performance and appearance:
- Desenchufe siempre el monitor antes de limpiarlo.
- Utilice un paño suave y sin pelusa ligeramente seco.ampLimpiar con agua o un limpiador de pantalla suave, no abrasivo.
- Avoid using harsh chemicals, solvents, or abrasive materials that could damage the screen or casing.
- No rocíe el limpiador directamente sobre la pantalla.
Solución de problemas
- Sin energía: Ensure the power adapter is securely connected to both the monitor and a working electrical outlet. Check if the power button is pressed.
- Sin señal: Verify that the video cable (HDMI, DP, or VGA) is correctly connected to both the monitor and your computer. Ensure the correct input source is selected in the monitor's OSD menu.
- Imagen parpadeante/distorsionada: Check the video cable for damage or loose connections. Try a different video cable or port. Adjust the refresh rate in your computer's display settings to match the monitor's maximum 100Hz.
- No hay sonido en los altavoces incorporados: Confirm that the audio cable (if using VGA) is connected, or that audio is being transmitted via HDMI/DP. Check the volume settings on both your computer and the monitor.
Presupuesto
| Característica | Especificación |
|---|---|
| Tamaño de visualización de la pantalla de pie | 24 pulgadas |
| Resolución de pantalla | 1920 x 1080 (Full HD 1080p) |
| Resolución máxima de pantalla | 1920 x 1080 |
| Marca | Conceptos básicos de Amazon |
| Serie | C24M2020DNA |
| Número de modelo del artículo | C24M2020DNA |
| Peso del artículo | 6.61 libras |
| Dimensiones del producto | 21.21 x 7.8 x 16 pulgadas |
| Dimensiones del artículo LxAnxAl | 21.21 x 7.8 x 16 pulgadas |
| Color | Negro |
| Fabricante | Amazonas |
| Relación de aspecto | 16:9 |
| Descripción de la superficie de la pantalla | Lustroso |
Información de garantía
This Amazon Basics monitor is covered by a limited warranty. Please refer to the warranty documentation included in your product packaging or visit the Amazon Basics official websitio para conocer los términos y condiciones detallados.
Atención al cliente
For further assistance, troubleshooting, or warranty claims, please contact Amazon Basics customer support through the Amazon website or your purchase platform. Have your product model number (C24M2020DNA) and purchase date ready.