1. Introducción
This manual provides detailed instructions for the safe and efficient operation of your HPRT Mini Photo Printer CP2100. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.
2. ¿Qué hay en la caja?
Al desembalar, verifique que todos los elementos enumerados a continuación estén presentes y en buenas condiciones:
- HPRT Mini Photo Printer
- Printer USB Cable
- Manual del producto (este documento)
- 10 sheets 2x3 inch Photo Paper (consumable)

Image: The HPRT Mini Photo Printer CP2100, USB cable, product manual, and a pack of 10 photo sheets.
3. Componentes del producto
Familiarize yourself with the various parts of your HPRT Mini Photo Printer CP2100:

Imagen: Un detalle view of the printer highlighting key components such as the Compartment Opening Button, USB Type-C Port, Power Button, Photo Print Slot, and LED Indicator.
- Compartment Opening Button: Used to open the consumable compartment.
- Puerto USB tipo C: Para cargar la impresora.
- Botón de encendido: To turn the printer on/off.
- Photo Print Slot: Dónde salen las fotografías impresas del dispositivo.
- Indicador LED: Displays printer status (e.g., charging, ready, printing).
4. Configuración
4.1 Carga de la impresora
Before initial use, fully charge the printer using the provided USB cable. Connect the USB Type-C end to the printer's port and the other end to a compatible USB power source (e.g., computer, wall adapter).

Image: The printer being charged via its USB Type-C port.
4.2 Loading Photo Paper and Ribbon
The CP2100 uses thermal dye sublimation technology, requiring both photo paper and a ribbon cartridge. Ensure you use official HPRT consumables for best results.
- Press the Compartment Opening Button to open the consumable compartment.
- Insert the ribbon cartridge into the designated slot until it clicks into place.
- Place the 2x3 inch photo paper into the paper tray, glossy side up.
- Cierre la tapa del compartimento de forma segura.
Importante: Do not touch the color bar of consumables with your hands during installation to avoid affecting printing quality.
4.3 Instalación de la aplicación y conexión Bluetooth
The HPRT Mini Photo Printer CP2100 operates wirelessly via Bluetooth using the HEYPHOTO app.
- Descargar el HEYPHOTO aplicación desde la tienda de aplicaciones de tu teléfono inteligente (disponible para iOS y Android).
Download HEYPHOTO App - Turn on the printer by pressing and holding the Power Button for 3 seconds until the blue light flashes quickly.
- Open the HEYPHOTO app, click "Add Device", and then "Connect" with "CP2100-XXXX" (where XXXX are the last four digits of your printer's Bluetooth address).
- Confirm the connection within your phone's Bluetooth settings if prompted.

Image: The HEYPHOTO app interface on a smartphone, demonstrating various features and connectivity with the printer.
5. Instrucciones de funcionamiento
5.1 Printing a Photo
- Ensure the printer is turned on and connected to your smartphone via the HEYPHOTO app.
- Select the desired photo from your phone's gallery within the HEYPHOTO app.
- Use the app's editing features to adjust the photo (e.g., add borders, filters, crop, create collages, make ID photos, print AR photos).
- Tap the "Print" button in the app. The printer will begin the thermal dye sublimation process, printing each color layer sequentially.
- Wait for the photo to fully exit the Photo Print Slot. Do not pull out the photo paper or exit the app during transfer to avoid paper jams or data transfer failure.

Imagen: Examples of photos printed with the HPRT CP2100, used in scrapbooks and mini albums.
5.2 Características de la aplicación
The HEYPHOTO app offers various features to enhance your printing experience:
- Filters & Borders: Apply creative filters and decorative borders to your photos.
- Fotos de identificación: Create ID photos in various standard sizes.
- Fotos de RA: Print photos with augmented reality capabilities for interactive experiences.
- Collages: Combine varias fotografías en una sola impresión.
- Ajustes: Fine-tune brightness, contrast, saturation, and other image properties.

Image: The HEYPHOTO app's editing interface, showing options for filters, frames, and stickers.
6. Mantenimiento
6.1 Consumibles
The HPRT CP2100 uses thermal dye sublimation paper and ribbon cartridges. Replace these consumables when depleted. You can find photo paper refills or bundles in our store.
6.2 Limpieza
Regularly clean the exterior of the printer with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials. For internal cleaning, refer to the detailed instructions in the full product manual.
7. Solución de problemas
If you encounter issues with your HPRT Mini Photo Printer CP2100, please refer to the following common solutions:
- La impresora no se enciende: Ensure the printer is fully charged.
- No se puede conectar a través de Bluetooth: Verify Bluetooth is enabled on your smartphone and the printer. Restart both devices and try connecting again through the HEYPHOTO app.
- Mala calidad de impresión: Ensure you are using official HPRT photo paper and ribbon. Do not touch the color bar of consumables. Run a calibration sheet if available in the app.
- Atasco de papel: Do not pull out the photo paper or exit the app during printing. If a jam occurs, gently open the compartment and carefully remove any jammed paper.
- Printer is hot: If the ambient temperature is too high, the printer may be affected. After printing multiple photos in a row, the device has overtemperature protection, which is normal. Printing will continue after cooling.
For more detailed troubleshooting steps, please consult the comprehensive product manual or contact customer support.
8. Especificaciones
| Característica | Detalle |
|---|---|
| Nombre del modelo | CP2100 |
| Tecnología de impresión | Sublimación de tinta |
| Tecnología de conectividad | Bluetooth 5 |
| Resolución máxima de impresión en color | 300 x 300 DPI |
| Tamaño de la hoja | 2x3 Inches (53x86mm) |
| Capacidad máxima de entrada de hojas | 10 hojas |
| Dimensiones del producto | 4.4" de profundidad x 2.4" de ancho x 6.88" de alto |
| Peso del artículo | 14.4 onzas |
| Fuente de poder | Se requiere 1 batería de iones de litio |
9. Garantía y soporte
Your HPRT Mini Photo Printer CP2100 comes with a limited warranty. For specific terms and conditions, please refer to the warranty information included with your product packaging.
If you have any questions about the use of the machine, require technical assistance, or need to claim warranty service, please feel free to contact us at any time via Email. Our customer service team is ready to assist you.
10. Vídeos oficiales del producto
10.1 CP2100 Unboxing & User Guide
Video: A detailed unboxing and user guide for the HPRT Mini Photo Printer CP2100, demonstrating initial setup and basic functions.
10.2 HPRT Portable Photo Printer Overview
Vídeo: Un overview of the HPRT Portable Photo Printer, showcasing sus características y portabilidad.