APC BE900G3, BE500G3

APC Back-UPS Series User Manual

Models: BE900G3 (900VA) and BE500G3 (500VA)

1. Introducción

This user manual provides essential information for the installation, operation, and maintenance of your APC Back-UPS Series uninterruptible power supply (UPS). This series includes two models: the BE900G3 (900VA/540W) y el BE500G3 (500VA/300W). Both models are designed to protect your electronic equipment from power outages, surges, and spikes, ensuring continuous operation and safe shutdown of connected devices.

Please read this manual thoroughly before installing or operating your Back-UPS unit. Keep this manual for future reference.

2. Información de seguridad

Observe the following safety precautions during installation and operation of your UPS unit:

  • Seguridad eléctrica: Connect the UPS to a grounded outlet only. Do not remove the grounding prong from the power cord.
  • Uso exclusivo en interiores: This UPS is intended for indoor use in a controlled environment. Avoid exposure to excessive moisture, direct sunlight, or extreme temperatures.
  • Seguridad de la batería: The battery contains hazardous chemicals. Refer to the Maintenance section for battery replacement instructions. Do not dispose of batteries in a fire; they may explode.
  • Ventilación: Asegúrese de que haya suficiente ventilación alrededor del SAI. No obstruya las aberturas de ventilación.
  • Sobrecarga: Do not overload the UPS. Refer to the Specifications section for maximum load capacity.

3. Producto terminadoview

The APC Back-UPS Series provides reliable power protection for your home or small office electronics. Both models feature battery backup outlets, surge-only outlets, and USB charging ports.

3.1. Model BE900G3 (900VA / 540W)

This higher-capacity model is suitable for multiple PCs, networking equipment, and home entertainment systems. It offers extended runtime for critical devices.

  • Puntos de venta totales: 8 (NEMA 5-15R)
  • Tomas de corriente con respaldo de batería y protección contra sobretensiones: 6
  • Tomas de corriente solo con protección contra sobretensiones: 2
  • Puertos de carga USB: 1 USB-C, 1 USB-A (5V/3A Shared)
  • User Replaceable Battery: Yes (RBC17)
  • Puerto de datos: For PowerChute UPS management software (Windows 10, 11 Pro; Mac OS uses native Energy Saver settings)
APC Back-UPS BE900G3 showing outlets and USB ports

Imagen: Frente view of the APC Back-UPS BE900G3, illustrating the arrangement of battery backup outlets, surge-only outlets, and the USB-C and USB-A charging ports on the side panel.

3.2. Model BE500G3 (500VA / 300W)

This compact model is ideal for essential devices such as routers, modems, and internet phones, ensuring connectivity during brief power interruptions.

  • Puntos de venta totales: 6 (NEMA 5-15R)
  • Tomas de corriente con respaldo de batería y protección contra sobretensiones: 4
  • Tomas de corriente solo con protección contra sobretensiones: 2
  • Puertos de carga USB: 1 USB-C, 1 USB-A (5V/3A Shared)
  • User Replaceable Battery: Yes (RBC17)
APC Back-UPS BE500G3 compact unit

Image: A compact APC Back-UPS BE500G3 unit, showcasing its smaller form factor compared to the BE900G3.

3.3. Características comunes

  • Vol automáticotage Regulación (AVR): Corrige vol menortage fluctuations without using battery power, extending battery life.
  • Protección contra sobretensiones: Protects connected equipment from damaging power surges and spikes.
  • Corta circuitos: Disyuntor reiniciable para protección contra sobrecarga.
  • Indicador de falla del cableado del edificio: Alerts to potential wiring issues in the wall outlet.
Trasero view of APC Back-UPS showing data port and circuit breaker

Imagen: Trasera view of an APC Back-UPS unit, highlighting the data port for communication with a computer and the resettable circuit breaker button.

4. Configuración

Follow these steps to set up your APC Back-UPS unit:

  1. Desembalaje del SAI: Carefully remove the UPS and all accessories from its packaging. Inspect for any shipping damage.
  2. Conecte la batería: The battery may be disconnected for shipping. Refer to the Maintenance section for instructions on connecting the internal battery.
  3. Carga inicial: Plug the UPS power cord into a grounded wall outlet. Allow the unit to charge for at least 24 hours before connecting any equipment to ensure maximum battery runtime. The UPS will charge whether it is turned on or off.
  4. Conectar equipo:
    • Tomas de corriente con respaldo de batería y protección contra sobretensiones: Connect critical equipment such as computers, monitors, routers, and modems to these outlets. These devices will receive power from the battery during an outage.
    • Tomas de corriente solo con protección contra sobretensiones: Connect non-critical equipment like printers, scanners, or lamps to these outlets. These outlets provide surge protection but no battery backup.
  5. Connect USB Charging Ports: Use the USB-C and USB-A ports to charge compatible mobile devices.
  6. (BE900G3 Only) Connect Data Port: For advanced power management and automatic shutdown features, connect the supplied USB cable from the UPS data port to your computer. Install APC PowerChute software (available for Windows) or configure native energy saver settings (for Mac OS).
  7. Turn On the UPS: Press the power button on the front of the unit. The power indicator will illuminate.
APC Back-UPS integrated into a home entertainment setup

Image: An APC Back-UPS unit positioned within a home entertainment system, demonstrating how various devices like a TV and media players can be connected for power protection.

5. Instrucciones de funcionamiento

5.1. Botón de encendido e indicadores

The front panel features a power button and LED indicators that provide status information:

  • Botón de encendido: Press to turn the UPS on or off.
  • Indicador de encendido: Illuminates when the UPS is on and receiving utility power.
  • Indicador de batería encendida: Flashes or illuminates when the UPS is operating on battery power during an outage.
  • Indicador de sobrecarga: Illuminates if the connected load exceeds the UPS capacity.
  • Indicador de falla del cableado del edificio: Illuminates if there is a wiring problem in the wall outlet (e.g., missing ground).
Close-up of APC Back-UPS outlets and control panel

Imagen: Un detalle view of the APC Back-UPS control panel, showing the power button, LED indicators, and the USB charging ports.

5.2. Vol. Automáticotage Regulación (AVR)

Your Back-UPS unit includes AVR, which automatically corrects minor voltage fluctuations (sags and surges) without switching to battery power. This feature helps to preserve battery life and ensures a stable power supply to your connected devices.

5.3. Poder Outage Operación

Durante un corte de energíatage, the UPS will automatically switch to battery power. An audible alarm will sound, and the 'On Battery' indicator will illuminate. The alarm will typically sound every 30 seconds. When utility power returns, the UPS will automatically switch back to utility power and recharge its battery.

Si el poder se apagatage is prolonged, save your work and shut down your computer and other connected devices gracefully before the UPS battery is depleted. The BE900G3, when connected via its data port, can initiate an automatic shutdown of your computer.

6. Mantenimiento

6.1. Reemplazo de la batería

The batteries in your APC Back-UPS are user-replaceable. The typical battery life is 3-5 years, depending on usage and environmental conditions. When the battery needs replacement, the UPS will typically indicate this with an audible alarm and/or an LED indicator.

Replacement Battery Model: RBC17 (sold separately)

Procedimiento:

  1. Turn off the UPS and disconnect it from the wall outlet.
  2. Desconecte todos los equipos conectados al UPS.
  3. Locate the battery compartment (usually on the bottom or side of the unit).
  4. Follow the instructions on the battery compartment cover to open it and disconnect the old battery.
  5. Insert the new RBC17 battery, ensuring correct polarity.
  6. Close the battery compartment and reconnect the UPS to the wall outlet. Allow it to charge for 24 hours.

Advertencia: Only use genuine APC replacement batteries. Using non-APC batteries may void your warranty and could be unsafe.

6.2. Limpieza

Limpie el exterior del SAI con un paño suave y seco. No utilice limpiadores líquidos ni en aerosol. Asegúrese de que las aberturas de ventilación estén libres de polvo y residuos.

6.3. Almacenamiento

If storing the UPS for an extended period, charge the battery for 24 hours every 3-6 months to prevent battery degradation.

7. Solución de problemas

Consulte la siguiente tabla para conocer los problemas más comunes y sus soluciones:

ProblemaPosible causaSolución
El UPS no se enciendeBatería no conectada o descargadaAsegúrese de que la batería esté conectada. Conecte el SAI a la toma de corriente y cárguelo durante 24 horas.
UPS beeps continuously or 'Overload' LED is onCondición de sobrecargaDisconnect non-essential equipment from battery backup outlets. Reduce the total load.
UPS no proporciona el tiempo de funcionamiento esperadoBattery is old or not fully chargedReplace battery if old. Ensure UPS is charged for 24 hours.
'Building Wiring Fault' LED is onWiring problem in wall outletConsulte a un electricista calificado para inspeccionar el cableado del edificio.
UPS is on but connected devices are not poweredDisyuntor disparadoPress the circuit breaker button on the rear of the UPS to reset it.

8. Especificaciones

CaracterísticaBE900G3BE500G3
Capacidad (VA/vatios)900VA / 540W500VA / 300W
Vol de entradatage120 V CA120 V CA
Vol de salidatage (Con batería)120 V CA120 V CA
Salidas totales8 (NEMA 5-15R)6 (NEMA 5-15R)
Salidas de respaldo de batería64
Salidas solo contra sobretensiones22
Puertos de carga USB1 USB-C, 1 USB-A (5V/3A Shared)1 USB-C, 1 USB-A (5V/3A Shared)
Batería reemplazable por el usuarioYes (RBC17)Yes (RBC17)
Puerto de datosUSB (for PowerChute)No
Factor de formaCompactoCompacto
ColorBlancoBlanco
Tipo de enchufe de alimentaciónTipo B - 3 pines (Norteamérica)Tipo B - 3 pines (Norteamérica)

9. Garantía y soporte

APC provides a standard warranty for its Back-UPS products. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official APC webSitio. Conserve su comprobante de compra para reclamaciones de garantía.

For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact APC Customer Support through their official websitio o la información de contacto proporcionada en el embalaje de su producto.

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