GONEO Wallbox 11kW 16A EV Charging Station

1. Introducción

Thank you for choosing the GONEO Wallbox 11kW 16A EV Charging Station. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your charging station. Please read this manual thoroughly before installation and use, and keep it for future reference.

The GONEO Wallbox is designed to provide reliable and fast charging for electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs) equipped with a Type 2 charging port. It features 11kW charging power, a 5-meter Type 2 charging cable, RFID card access, Wi-Fi connectivity for app control, and robust IP65 and IK10 protection ratings.

2. Información de seguridad

Observe siempre las siguientes precauciones de seguridad para evitar lesiones o daños:

• La instalación debe ser realizada por un electricista calificado de acuerdo con los códigos y regulaciones eléctricas locales.
• No intente abrir, desmontar ni modificar la estación de carga.
• Asegúrese de que la estación de carga esté correctamente conectada a tierra.
• Do not use the charging station if the cable or connector is damaged.
• Mantenga a los niños alejados de la estación de carga durante el funcionamiento.
• Avoid contact with water or other liquids during charging, unless the product is specifically designed for such conditions (IP65 rated for outdoor use).
• The charging station is equipped with multiple safety protections including overcurrent, overvoltage, bajo volumentage, overtemperature, leakage, grounding, lightning, and short-circuit protection.

Image: Multiple Security Protections

The GONEO Wallbox incorporates nine critical protection functions to ensure charging safety, including protection against overcurrent, overvoltage, bajo volumentage, overtemperature, leakage, grounding faults, lightning strikes, short circuits, and power surges.

3. ¿Qué hay en la caja?

Al desembalar, verifique que estén presentes todos los componentes:

• GONEO Wallbox Charging Station with integrated 5m Type 2 cable
• 2 tarjetas RFID
• Manual de usuario
• Installation Kit (screws, expansion tubes)
• Soporte de montaje en pared
• Soporte del cable

Imagen: Contenido del paquete

4. Configuración e instalación

4.1 Montaje del Wallbox

The GONEO Wallbox features a front-mounted cable design for flexible and convenient installation. Cables are routed from the bottom, simplifying connection after the main unit is installed.

1. Drill Fixing Holes: Mark and drill holes on the wall according to the wall mount bracket.
2. Fix Wall-hanging Accessories and Wallbox: Secure the wall mount bracket and then attach the Wallbox to it.
3. Abra la portada: Access the wiring compartment by opening the front cover.

Imagen: Pasos de instalación sencillos

Image: Front Wiring Port for Easy Installation

4.2 Instalación de la tarjeta SIM

Follow these steps to install the SIM card for network connectivity:

1. Use a screwdriver to remove the security screw and open the decorative cover.
2. Remove all fixing screws from the wiring cover.
3. Locate the SIM card holder and gently pull it out.
4. Place the SIM card into the holder.
5. Insert the SIM card holder back into the SIM slot.
6. Reinstall the wire cover and decorative cover, ensuring all screws are tightened.

Video: SIM Card Installation Tutorial. This video demonstrates the step-by-step process of installing a SIM card into the GONEO Wallbox, including opening the covers, accessing the SIM slot, inserting the SIM card, and reassembling the unit.

5. Instrucciones de funcionamiento

5.1 Control de aplicaciones

The GONEO Wallbox supports Wi-Fi, Bluetooth, and Ethernet connections for flexible network access. Download the 'Goneo' application on Android or Apple devices to manage your charging station.

• Carga programada: Set charging schedules to optimize costs during off-peak hours.
• Mando a distancia: Remotely start and stop charging sessions.
• Escucha: View charging status, power consumption, and monthly data comparisons.
• Notificaciones: Receive reminders for completed charging or incorrect plug-ins.

To connect to the Wallbox's Wi-Fi, ensure the device is powered on and connect within 3 minutes. If the device is not found, restart it.

Image: App Remote Control Features

Image: Scheduled Charging for Cost Savings

Image: GONEO Smart Life App Interface

5.2 RFID Card Charging

For quick and convenient charging, use the provided RFID cards. Simply tap the card on the designated area of the Wallbox to start or stop a charging session. This feature allows for secure access and can be used for multiple users in home or shared charging environments.

Image: RFID Card for Secure Charging

5.3 Indicadores de estado de carga

The Wallbox is equipped with a dynamic LED light strip that provides a quick visual indication of its status:

• Verde: Conectado a la red.
• Azul: Carga en curso.
• Rojo: Estado de falla.

Image: Charging Status at a Glance

5.4 Compatibilidad del vehículo

The GONEO Wallbox is 100% compatible with all Type 2 socket EVs and PHEVs.

Image: 100% Compatible with All Type 2 Sockets

6. Mantenimiento

The GONEO Wallbox is designed for durability and minimal maintenance. Its IP65 and IK10 ratings ensure protection against dust, water jets, and mechanical impacts, making it suitable for various weather conditions.

• Regularly inspect the charging cable and connector for any signs of wear or damage.
• Keep the charging station clean by wiping it with a soft, damp Paño. No utilice limpiadores abrasivos ni disolventes.
• Ensure the area around the charging station is clear of obstructions.

Image: Suitable for Any Weather (IP65 Rated)

Image: Use in Any Climate

7. Solución de problemas

If you encounter issues with your GONEO Wallbox, please refer to the following general troubleshooting steps:

• Sin energía: Check the circuit breaker and ensure the charging station is properly connected to the power supply.
• La carga no inicia: Verify that the charging cable is securely connected to both the Wallbox and the vehicle. Check the vehicle's charging settings.
• Problemas de conectividad de aplicaciones: Ensure your Wi-Fi network is active and the Wallbox is within range. Try restarting the Wallbox and your mobile device.
• Indicador LED rojo: A red light indicates a fault. Refer to the app for specific error codes or consult a qualified electrician.
• La tarjeta RFID no funciona: Ensure the card is correctly registered with the Wallbox. Try using a different registered RFID card if available.

For persistent issues, please contact GONEO customer support.

8. Especificaciones

9. Garantía y soporte

GONEO has 30 years of experience in the research and manufacturing of electrical appliances. We are committed to providing high-quality products and excellent customer service.

For any questions, technical assistance, or support needs, please contact our dedicated after-sales team. We are ready to assist you before and after your purchase.

Consulte la documentación de compra para conocer los términos de garantía específicos y la información de contacto.